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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible experience. Had an appointment for a simple oil change and had to get out of my vehicle and wait over 20 min to be checked in. Then the guy who took my keys said he would get my car in right away but it took them another half hour to take my car back. Once it was ready and I went to pay, the work order had extra stuff on it ("engine booster" and other misc items) that I did not ask for and was not informed about at the beginning. The guy who checked me out was a different person and was not helpful, I had to push fo... read more
Business response:
We’d like to go over our findings with you but unfortunately we cannot identify you in our system by screen name to reach out directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.
Have taken vehicle to fix same issue 3 times. Problem still not resolved. Under warranty.
Business response:
We’d like to look into your concerns further and gather more information. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.
Called and asked Cesar for my floor mats and never reach out to me. And I paid cash for the car horrible service
Business response:
We apologize for any miscommunication with our team. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.
Before you even get to the service center you will have to beat off at least two sales people who are going to stick their hands in your car window. When you get to the service center the people there are very polite. You may have to bring your car back multiple times for them to fix the vehicle. My car is back for the third time because they did not appropriately attach the plastic skirt on the bottom and it rattled obnoxiously. Which casts real doubt on what the tech told me that they test drove that car a lot before retur... read more
Business response:
We’d like to address your concerns directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.
This man is rude disrespectful and doesn't care about the pain customer all he cares about is his next paycheck 👎🏼👎🏼
Business response:
We're a bit confused with feedback but we'd like to look into this. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.
Service was terrible. You don’t have a car wash that has been working. That hasn’t been working for two years. The service manager was very responsive. However, management has failed to meet expectations does not return my calls.
Business response:
We'd like to assist you where we can. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.
My Pathfinder was serviced and it took nearly 2 weeks when I was given a time frame of 2 days!. Then when I received my vehicle back it had a cracked windshield which they claim they did not do. My visibility is poor and they will not replace it.
The managers were extra pushy to buy a car, even when we denied them more than 10 times she kept coming back and trying to get us into something even if we didn’t want it because we’re supposed to be trying to help our credit and said we can’t buy a house without getting this car She was extremely rude and pushy and rude to her employees. The sales representative Ramon we dealt with was very helpful, but she was very pushy and made us uncomfortable. We felt really bad for the sales representative because he felt like he woul... read more
Business response:
We're disappointed to hear this feedback and we'd like to look into the situation. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.
The dealer promise to wash the car during services and every time the machine is not working or they don't have personnel
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,613 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.