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Reliable Nissan
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Had a coupon for oil change and filter change, filter was not done even though it was on receipt it was done.
Business response:
Your feedback is invaluable to us, and we understand your frustration. This situation clearly did not meet the standards you expected, and we take these concerns seriously. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this matter further.
I've used Reliable to service my old Nissan in the past, but this was my first time buying a car from them. I'm new to New Mexico and the car buying process is slightly different here, but they explained everything and took the time to work the deal I wanted. Everyone was friendly and seemed to genuinely care. I wouldn't buy a car from any other dealership in Albuquerque.
My latest visit for my car service needed was very pleasant. The Service Person Mr. David Barrera was very respectful and courteous. The expected time of service was exemplary. I am very satisfied with the outcome of my visit with the Reliable Nissan Service Department. I am grateful and will recommend to my friends and family.
Business response:
We sincerely value your wonderful feedback about your recent service experience. It brings us great joy to hear that your visit was so pleasant and that you felt respected and well cared for throughout the process. We are thrilled that our service team provided you with the courteous treatment you deserve and that the timing of your service met your expectations so well. Your satisfaction with the outcome of your visit means the world to us at Reliable Nissan. We truly appreciate your gratitude and are honored that you would... read more
Very friendly and informative. They greeted me immediately and made me feel very comfortable when I arrived.
Business response:
We are happy to hear that our team provided you with such a welcoming experience. It means so much to know that you felt comfortable from the moment you walked through our doors and found our staff to be both helpful and knowledgeable. Your kind words about our friendly approach motivate us to continue delivering the same level of service to everyone who visits us. Thank you for taking the time to share your positive experience with us.
Great service better than Melloy Nissian. I had a few issues with them with Poor customer service. I don’t have any issues with Reliable Nissian
Business response:
Thank you for the positive feedback about our service team! We're glad we could provide you with excellent customer service and meet your expectations. We appreciate you choosing Reliable Nissan and sharing your experience.
I have been a customer of Melloy Nissan for 10 years. Having just moved to the West Side in May I brought my 2016 Nissan Frontier SL in for a 100,000 mi. Service. Ramon was excellent yo work with, but I must say that I was not very pleased with the service dept! After spending $3,000+ for servive, the person I spoke to was NOT very customer friendly, they did not wash my truck. As they always do at Melloy, and they didn't deliver it truck to me! I had to walk half way around the parking lot to get my truck. Not to mention th... read more
Business response:
Thank you for your honest feedback about your recent service experience. We value long-term Nissan customers like yourself and want to earn your trust for future service. While Ramon provided excellent service, we need to ensure that level of care extends throughout your entire visit. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work to make things right.
Great Had a very great experience the Nick and his team are always helpful. Very professional
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your great experience with Nick and our team. Your comments about our helpfulness and professionalism mean a lot to us. We appreciate you sharing your experience and look forward to serving you again!
Came in for an oil change and maintenance check. Came in early to be able to get a detailing. Maintenance was checked and a report given to me on condition of vehicle. Detailing did a great job! Truck is clean and looks like new
Business response:
We are overjoyed to hear about your positive experience with your recent visit for oil change and maintenance services. It sounds like arriving early for the detailing service worked out perfectly for you. We take pride in providing thorough maintenance reports so our customers stay informed about their vehicle's condition. Your feedback about the detailing team doing an excellent job and making your truck look like new truly makes our day. We appreciate you taking the time to share your experience and look forward to servin... read more
No hassle knowledge quick in and out PAC man was excellent Friendly fast efficient and good price
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found the process hassle-free and quick. We're pleased that our team member provided you with excellent service and that you were impressed with the friendly, fast, and efficient assistance you received. Your satisfaction with both the service quality and pricing means a great deal to us. Thank you for taking the time to share your experience.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,386 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.