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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had a great experience at Reliable Nissan and want to give a special shout-out to Manny Garcia and Brandon in the Service Department. Both of them were friendly, professional, and genuinely helpful throughout my visit. Manny did a great job making sure everything was explained clearly and that I knew what to expect. He was patient, courteous, and took the time to answer my questions. Brandon was also excellent and made sure I was kept informed about my vehicle and the service being performed. Their communication and attent... read more
Business response:
Thank you for your wonderful feedback, aliciaguvara45! Manny and Brandon will be so glad to hear that their efforts made a real difference during your visit. It means a lot to know that clear communication and attentive service stood out to you, and that you left feeling confident in the care your vehicle received. We look forward to seeing you again at Reliable Nissan for your future service needs!
I had an absolutely wonderful experience working with Maria and Jessica at Reliable Nissan! From the moment I arrived, they were both friendly, welcoming, and professional. They made me feel comfortable throughout the entire process and never made me feel rushed or pressured into making a decision. Maria and Jessica took the time to listen to what I was looking for, answer all of my questions, and explain everything clearly. They were patient, knowledgeable, and genuinely seemed to care about making sure I had a positive exp... read more
Business response:
Thank you for your review, Sarah! It is wonderful to hear that Maria and Jessica made such a positive impression from start to finish. They truly represent what great customer service looks like, and it means a lot to know they took the time to listen, answer your questions, and make the process feel easy and stress-free. We will be sure to pass along your kind words to them both. We appreciate you choosing Reliable Nissan and hope to see you again down the road!
I had a great experience working with Craig Stewart at Reliable Nissan. From the moment I arrived, Craig was friendly, professional, and genuinely helpful. He took the time to listen to what I was looking for, answered all of my questions, and made sure I understood my options without ever making me feel pressured. Craig made the entire process easy and stress-free. He was knowledgeable about the vehicles, patient throughout the process, and went above and beyond to make sure everything went smoothly. I really appreciated ho... read more
Business response:
Thank you for your review, paulenasanchez! It is great to hear that Craig made such a positive impression from start to finish. We are happy to know that his patience, knowledge, and straightforward approach helped make your experience smooth and comfortable. Your kind words mean a lot to us, and we look forward to welcoming you back to Reliable Nissan whenever you are ready!
Right on time. Efficient. Friendly. Reliable. I would definitely recommend the service department to my friends.
Business response:
We are absolutely thrilled to hear about your experience with our service department! It means a lot to know that our team delivered timely, efficient, and friendly service. We work hard to make every visit as smooth as possible, and feedback like yours reminds us why that matters. Thank you for recommending us to your friends — we look forward to seeing you again!
I had a great experience working with Miguel and Daniel at Reliable Nissan! They were both friendly, professional, and very helpful throughout the entire process. They took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way. I really appreciated how easy and stress-free they made the experience. Miguel and Daniel provided excellent customer service, and I would definitely recommend them to anyone looking for a great experience at Reliable Nissan!
Business response:
Thank you for your review, bethlindeman! It's great to hear that Miguel and Daniel made your experience at Reliable Nissan so smooth and stress-free. Knowing that they took the time to walk you through everything and kept you comfortable throughout the process is exactly what we strive for. We will be sure to pass along your kind words to them, and we look forward to being here for you whenever you need us again!
Had a scheduled appointment at 10 o’clock was not finished until 1230 went for an oil change asked about a tire rotation did not approve to have it done. Did not know there was going to be a charge. Had to pay in order to leave, feel like I should get reimbursed. Service tech sent me a message if I had to ask any questions just text. Text him numerous questions never got a response. Went to look for him said he didn’t receive any very poor communication.
Business response:
We are disappointed to hear about your recent visit, and we regret that your experience did not meet your expectations. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.
Welcoming , helpful & very customer focused They both understand my needs and financial limitations
Business response:
Your review is appreciated, and we are glad to hear that your experience with our team was such a positive one. Feeling understood and supported during the car buying process makes a real difference, and it sounds like our team delivered just that. We look forward to being here for you whenever you need us again.
I had an amazing experience at Reliable Nissan, and I want to give a special thank you to Daniel and Miguel for making the entire process such a positive one. From the moment I arrived, both of them were friendly, welcoming, professional, and genuinely interested in helping me find the right vehicle. Daniel and Miguel took the time to listen to what I was looking for and made sure all of my questions were answered. They were knowledgeable about the vehicles and explained everything clearly, which made me feel much more comfo... read more
Business response:
We are thrilled to hear about your experience at Reliable Nissan! Daniel and Miguel truly represent what great customer service looks like, and it means a lot to know they made such a positive impression on you. Taking the time to listen, answer questions thoroughly, and never making you feel rushed are things we take real pride in. We will be sure to pass along your kind words to both of them. Thank you for recommending them to others, and we hope to see you again down the road!
I was pleased that they were able to take my vehicle in for service at the last minute. And also the help from the lady in finance and Cassidy and Craig
Business response:
We are pleased to hear that we could accommodate your last-minute service visit and that our team made the experience a good one. It means a lot to know that Cassidy, Craig, and our finance team were all able to help you along the way. We look forward to seeing you again at Reliable Nissan!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,936 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.