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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They handled my situation My appointment was on the 12th and I got my days mixed up but Chris got me in and I thank him for that
Business response:
We are thrilled to hear about your positive experience with our team. We understand that scheduling mix-ups can happen to anyone, and we're so glad our staff was able to accommodate you despite the confusion with your appointment date. It's wonderful to know that we could handle your situation effectively and get you the service you needed. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.
Brandon was awesome. He called a ride to pick me up when I couldn't get back. The service took half of the time I expected
Business response:
We are excited to hear about your wonderful experience with our team! It sounds like Brandon provided exceptional service by arranging transportation when you needed assistance getting back. We're thrilled that the service was completed much faster than you anticipated. Your positive feedback about the care and efficiency you received means so much to us. Thank you for taking the time to share your experience!
They have new hires which makes the process slower than it should be and causes various mistakes and hiccups along the way.
Business response:
We are concerned to hear about the challenges you experienced during your visit. Your feedback about the training process affecting service quality is valuable to us, and we take these concerns seriously. We are committed to ensuring all team members are properly equipped to provide the efficient, smooth experience our customers deserve. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your experience further and work towards a resolution.
Tony, Gabriel and Daniel worked tirelessly to get me in the new truck quickly! Everything was as expected and the purchase was smooth.
Business response:
We are pleased to hear about your wonderful experience with our team! It sounds like Tony, Gabriel, and Daniel provided exceptional service in helping you find your new truck efficiently. We understand how important it is to have a smooth purchasing process, and we're thrilled that everything met your expectations. Your positive feedback about their dedication means a great deal to us at Reliable Nissan. Thank you for choosing us for your automotive needs!
Each time I have worked with David Barrera, the experience has been great. He is very professional and knowledgeable.
Business response:
We are excited to hear about your wonderful experiences working with our team. Having someone who demonstrates professionalism and expertise makes all the difference in creating positive interactions. Your feedback about the consistently great service you've received truly means a lot to us. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the excellent service you deserve.
Excellent service Taking care of all my needs from oil changes to electronic problems, everything
Business response:
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience with us. It means so much to hear that we have been able to provide you with comprehensive care for all your automotive needs, from routine maintenance like oil changes to more complex electronic issues. Our team takes great pride in delivering thorough service that covers everything our customers require. Your trust in us for such a wide range of services is something we value deeply, and we look forward to continuing to ... read more
Great experience and excellent customer service. Lizeth Torres was super helpful. Highly recommended to anyone looking for a new vehicle.
Business response:
We are thrilled to hear about your wonderful experience with us! Your feedback about receiving excellent customer service means so much to our team. It's fantastic to know that our staff provided such helpful assistance during your visit. We truly appreciate you taking the time to share your positive experience and for recommending Reliable Nissan to others who are searching for their next vehicle. Your satisfaction is our priority, and we're delighted we could exceed your expectations.
David was very friendly and explained the process to me and also mentioned that there might be recommendations for other service needs for my vehicle. I appreciated the information as well as the friendliness of all of the other employees who I came in contact with during my wait. 😊
Business response:
We greatly appreciate your wonderful feedback about your recent service experience. It's heartwarming to hear that David provided such clear explanations about the service process and took the time to inform you about potential maintenance recommendations for your vehicle. We're delighted that you found our entire team to be welcoming and friendly during your visit. Your positive experience with our staff reflects the level of care we strive to provide every customer. Thank you for choosing Reliable Nissan and for taking the... read more
Great customer service, if you don’t understand what is been told to you they explain it by detail. They are very knowledgeable.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about our detailed explanations when something isn't clear really means a lot to us. We take pride in ensuring every customer fully understands what we're discussing, and it's wonderful to know that our knowledgeable approach made a difference for you. Thank you for taking the time to share your experience.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,756 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.