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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Didn’t receive any paperwork, don’t know what kind of oil was used.Don’t know if everything checked out ok
Business response:
We are sorry to hear about the confusion regarding your service documentation and details. We understand how important it is to have complete information about the work performed on your vehicle, and your feedback highlights areas where we can improve our communication and documentation processes. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these concerns and work towards a resolution.
I have had a positive experience so far I'm okay with the vehicle and service I've received so far
Business response:
Your positive experience means a great deal to us at Reliable Nissan. We understand that being satisfied with both your vehicle and the service you receive creates the foundation for a lasting relationship. Your feedback reassures us that we are meeting your expectations and delivering the quality experience our customers deserve. We truly value having you as part of our community and look forward to continuing to serve you well.
They are professional, kept me apprised of all developments and I'm very pleased Ramon was out for the morning when i dropped off my car. Everyone jumped right in to help me! What a great team. Ramon was there when i picked up my vehicle. It's good to establish a good relationship with your dealership
Business response:
We are glad to hear about your positive experience with our team's professionalism and communication throughout your visit. It's wonderful that our staff was able to assist you promptly and keep you informed every step of the way. We're pleased that you felt well taken care of from drop-off to pickup, and we appreciate your recognition of our team's dedication to providing excellent service. Building strong relationships with our customers is exactly what we strive for at Reliable Nissan, and your feedback confirms we're on ... read more
Great job on the recalls and new tires. Service had great communication and follow up.
Business response:
We are elated to hear about your positive experience with the recall work and tire installation. Your feedback about our team's excellent communication and thorough follow-up means so much to us at Reliable Nissan. We work hard to keep our customers informed throughout the service process, and it's wonderful to know that our efforts made a difference in your experience. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Good price. Long wait The price was excellent. The work was good. I waited for over 2 hours. I didn't like the wait time
Business response:
We are absolutely thrilled to hear that you found our pricing excellent and were satisfied with the quality of work provided. Your feedback about the extended wait time is valuable to us, and we understand how frustrating it can be to wait longer than expected for service. We continuously work to improve our efficiency while maintaining the high standards of work you experienced. Your honest review helps us identify areas where we can enhance the customer experience at Reliable Nissan.
The service I received was prompt and friendly. . I appreciated being able to come in on a Saturday since I work during the week.
Business response:
We are excited to hear about your positive experience with our team. Your feedback about receiving prompt and friendly service truly means a lot to us. We understand how valuable weekend availability can be for customers who have busy weekday schedules, and we're glad our Saturday hours worked well for your needs. Thank you for choosing Reliable Nissan and for taking the time to share your experience.
Was fast and efficient. Great customer service was fast and efficient. I just wish I would have gotten a sticker on my top left of my windshield showing the mileage on when my next oil change is due
Business response:
We are pleased to hear that you found our service quick and our team provided excellent customer care. Your feedback about the efficiency of your visit means a great deal to us. We understand your preference for receiving a windshield reminder sticker with your next service mileage, and we appreciate you sharing this suggestion with us. Thank you for choosing Reliable Nissan and for taking the time to share your experience.
My experience with the dealership was great. They really took care of me and made sure everything went smoothly. The staff was super helpful, answered all my questions, and made the whole process easy and stress free. I would definitely recommend joshua Bates to others.
Business response:
Thank you for the wonderful feedback! We're thrilled that our team provided exceptional care and made your visit seamless. Your recommendation means the world to us, and we appreciate you choosing Reliable Nissan for your automotive needs.
Efficient and friendly Worked around the deal that I was provided and helped with questions I had about my tires and how much lifespan I have left one them
Business response:
Thank you for your wonderful feedback! We're glad our team could work with your situation efficiently while providing friendly service. We appreciate that we could help answer your tire questions and provide guidance on tread life. Thank you for choosing Reliable Nissan!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,172 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 7:00 a.m.