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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly staff. Fast service. Very professional.. The staff is very friendly and very professional. The service done to my vehicle was extremely fast and thorough. Highly recommend.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your comments about our staff being welcoming and maintaining high standards truly mean the world to us. It's fantastic to know that we were able to provide you with quick yet comprehensive service for your vehicle. We take great pride in delivering efficient service without compromising on quality, and your recommendation speaks volumes about our commitment to excellence. Thank you for choosing Reliable Nissan and for taking the time to share your positi... read more
Friendly , informative, great communication and made the processes very easy. Always found solutions or looked for better options to fit my needs
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the helpful communication and streamlined processes truly means a lot to us. It's wonderful to know that our staff was able to provide you with various solutions and explore different options that worked best for your specific situation. At Reliable Nissan, we strive to make every customer interaction as smooth and informative as possible, and your review confirms we're meeting that goal. We appreciate you taking the time to share your... read more
Awsome Helpful, and reliable Helped me a lot with my car issue, the advisor was very helpfull and the mechanic found my problem right away
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to provide such helpful service with your vehicle concerns. It's great to know that our advisor gave you the support you needed and our mechanic quickly identified the issue. Your experience reflects exactly what we strive for at Reliable Nissan - being dependable and providing the assistance our customers deserve. We truly appreciate you taking the time to share your positive experience with us.
Pricing was not as advertised online. My concerns when arriving at dealership were not addressed. I drove 2 1/2 hours for the service and had made an online appointment. All I could get was an oil change service.
Business response:
We understand how frustrating it can be to make a long trip and not have your concerns addressed as expected. Our goal is to provide attentive service and clear communication for every guest who visits us. We appreciate you sharing your experience. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.comso we can continue the conversation.
Ramon was awesome treated me with great respect, explained all my options concerning my Nissan. Will continue to use this dealer to maintain my vehicle
Business response:
Thank you for taking the time to share your experience with us, Danny. We're delighted to hear that you received such respectful treatment and had all your vehicle options clearly explained during your visit. Your commitment to continuing maintenance with us means a great deal. We look forward to serving you and your Nissan for years to come.
Ramon was very professional. Very easy to talk to. Great customer service from him! Communicated what my car need while I was waiting
Business response:
We are honored to receive your wonderful feedback about your experience with us. It's fantastic to hear that you found our team member to be so professional and approachable during your visit. We're especially pleased that the communication about your vehicle's needs was clear and helpful while you waited. Providing excellent customer service and making sure our customers feel comfortable and well-informed is exactly what we strive for every day. Your positive experience means the world to us at Reliable Nissan.
Observed a sign saying if I wasn't provided details on what was done to my vehicle I would get a free oil change. Went in for a recall and was not told what was don't besides 'the recall was taken care of' until I asked for specifics but I felt bad mentioning the few oil change. Also was not made aware the spare key would need programming and will have to return again. And then I got backlash for ME not letting the technician know when I wasn't made aware.
Business response:
We aim to provide clear explanations and set appropriate expectations so customers feel informed and supported throughout their visit. Our intention is always to communicate service details proactively and help avoid unnecessary return trips. Feedback like this is valuable as we continue strengthening consistency and communication within our service process. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so this can be reviewed further.
Appt. for oil change was a bit longer than expected. CSR keep me posted on my vehicle service when asked. No other issues.
Business response:
Thank you for your wonderful feedback! We understand that your oil change appointment took a bit more time than anticipated, and we appreciate your patience with the process. It's great to hear that our customer service representative stayed in communication with you about your vehicle's service status whenever you inquired. We're pleased that everything else went smoothly during your visit. Your experience matters to us, and we're grateful you chose us for your automotive service needs.
Everyone was very friendly and professional. They all worked hard to get me into the vehicle I wanted.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our friendly and professional approach mean so much to us. We truly value customers like you who recognize the dedication our staff puts into helping find the perfect vehicle. It brings us great satisfaction knowing we were able to work together to get you behind the wheel of exactly what you were looking for. Thank you for taking the time to share your positive feedback about your experience.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,033 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 7:00 a.m.