This profile has been claimed by the business owner or representative.
Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My experience was overall great. The service employee helping me was very kind and helpful.
Business response:
Thank you for all your help and services.
Excellent customer service all around from sales to service and repairs. The only dealership we will work with in Albuquerque.
Business response:
We are thrilled to hear about your outstanding experience with our team. Your feedback about the exceptional service across our sales, service, and repair departments truly means the world to us. It's wonderful to know that we've earned your trust as your preferred dealership in Albuquerque. We're committed to continuing to provide the same level of excellence that keeps you coming back. Thank you for taking the time to share your positive experience with others.
Jesse has always been great, this time he went above and beyond. Very helpful and very willing to work with me!
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that Jesse provided exceptional service and was so accommodating in working with you. Having team members who consistently deliver outstanding support and go the extra mile for our customers is what makes Reliable Nissan special. Your recognition of Jesse's dedication and helpfulness means a great deal to us. We're thrilled that you had such a positive experience and appreciate you taking the time to share it.
Jessica was short during check-in and ignored my request to schedule an appointment for my vehicle's recall. The service felt overpriced for the level of customer care provided, and I was disappointed that the windshield wiper fluid wasn’t topped off.
Business response:
We are concerned to hear about your recent service experience. Your feedback is valuable to us, and we understand your frustration. These concerns help us identify areas where we can work to improve our customer care standards. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these issues directly and work toward a better experience.
I have bought two (2) vehicles at Reliable Nissan and I have had geat experiences at Reliable Nissan. As for the Service Department, they correctly diagnosed a problem with my current vehicle that was misdiagnosed at another dealership, saving me thousands of dollars in repairs and it would not have fixed the problem, so I have been very happy and pleased with the service I have receieved at Reliable Nissan and I would highly recommend Reliable Nissan to my family and friends and to anyone else.
Business response:
We are utterly delighted to hear about your wonderful experiences with purchasing two vehicles and using our service department. Your trust in choosing us twice means everything to our team. We understand how frustrating it can be when vehicle issues are not properly identified, and we take great pride in our service team's ability to accurately diagnose problems and provide effective solutions. Knowing that we were able to correctly identify the issue with your current vehicle and save you both money and further complicatio... read more
Service was great . Brandon was friendly and helpful. I will be using your service department again in the future.
Business response:
Your positive experience means everything to us. We're delighted that our service team provided excellent care and that Brandon made your visit both pleasant and productive with his friendly approach. Your confidence in returning to Reliable Nissan for future service needs shows the trust we strive to build with every customer interaction. We look forward to continuing to serve you with the same quality experience.
Great dealer experience great customer service Isaac had great knowledge of the vehicles he had to offer related to us all our available options and directed us in the most reasonable purchase
Business response:
Thank you for your review! We're thrilled to hear about your wonderful dealership experience and that you received exceptional customer service. It's fantastic that Isaac demonstrated such thorough knowledge about our vehicle inventory and took the time to explain all your available options. We're pleased he was able to guide you toward a purchase that made the most sense for your needs. Your positive feedback about the entire experience means a great deal to our team at Reliable Nissan.
We got our rogue in the very next day after we called. Everyone was professional and efficient. They were friendly and very helpful
Business response:
We are utterly delighted to hear about your wonderful experience with us. Getting your Rogue to you so quickly demonstrates our commitment to efficient service. Your recognition of our team's professionalism and helpfulness means everything to us at Reliable Nissan. We strive to make every interaction both friendly and efficient, and it sounds like we achieved that goal during your visit. Thank you for choosing us for your automotive needs.
The dealership itself is very clean the employees there are all courteous and kind and respectful they go out of their way for you. As for Rahman Mendoza he is one of the best service advisors I've came across since I have been coming to reliable Nissan.
Business response:
We are delighted to hear about your wonderful experience with us. Your kind words about our clean facility and courteous team members truly mean a lot to us. We understand how important it is to have staff who go above and beyond to help our customers, and we're thrilled that you felt well taken care of during your visit. It's especially gratifying to know that Ramon provided you with outstanding service as your advisor. We take great pride in having dedicated professionals who consistently deliver exceptional care to our va... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,474 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.