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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
5 Was helpful with my needs Was helpful with my needs and also followed up with the insurance company and helped getting claim moving
Business response:
We are delighted to hear that our team was able to assist you effectively with your automotive needs. Your experience highlights exactly what we strive for - providing comprehensive support that goes beyond the initial service. We truly appreciate that you recognized how we coordinated with your insurance provider to help advance your claim process. Thank you for taking the time to share your positive feedback about the assistance you received.
Had to return to the dealership 3 times to the dealership before things got completed right.
Business response:
We appreciate your feedback regarding your experience. We understand your frustration, as what you've described is not the experience we want for our customers. Your patience during this process is appreciated, and we're committed to learning from situations like yours to improve our service. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com to discuss your concerns further.
Good experience fast Quick appointment, reminder of needed maintenance, good waiting area. Car washes should be reinstated
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that your visit was both efficient and convenient, with quick scheduling and helpful maintenance reminders. It's great to know that our waiting area provided you with comfort during your service. Your feedback about reinstating car washes is valuable to us as we continue to enhance our customer experience. We truly appreciate customers like you who take time to share their thoughts, and we look forward to serving you again.
Everyone was friendly overall, but it seems like every time I go in there is a problem this time it was because of my TPMS reader was broken when they were changing out my tires, but Christopher was able to order the part and get it in fairly quickly, which was nice. He did offer me an oil change on them, but I already get a year worth of oil changes he did not offer anything else though but again still very friendly and I was happy overall.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your understanding when the TPMS sensor issue came up during your tire service. It's wonderful to hear that Christopher was able to quickly order the replacement part and get everything resolved for you. We're glad our team maintained a friendly approach throughout the process and that you left feeling satisfied with the overall service. Your feedback about your experience helps us continue to provide quality care for our customers.
Every person that I came in contact with was very friendly, kind, and professional. I love my experiences at plan Reliable Nissan.
Business response:
Thank you for your review! We are thrilled to hear about your wonderful experience with our team. It means so much to know that everyone you encountered provided friendly, kind, and professional service. Your positive feedback about your experiences at Reliable Nissan truly brightens our day and motivates us to continue delivering exceptional customer care. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Straight forward and honest through the entire transaction. In and out in less 5han an hour
Business response:
We are grateful for your feedback about the straightforward and honest approach you experienced throughout your transaction. It's wonderful to hear that our team provided you with a transparent process and that we were able to complete everything efficiently in under an hour. Your positive experience reflects our commitment to making car buying as smooth and trustworthy as possible. Thank you for choosing Reliable Nissan and for taking the time to share your experience.
Customer service starts the moment a customer walks into the building. The appearance of the building is clean
Business response:
We appreciate your perspective on the importance of first impressions and customer service. You are absolutely right that the customer experience begins the moment someone enters our facility. We are pleased to hear that you found our building's appearance clean and well-maintained. Your feedback helps us understand what matters most to our customers, and we value your observation about how facility appearance contributes to quality service. We remain committed to maintaining high standards in all aspects of our operations. ... read more
Excellent work Would recommend their vehicles and service to everyone. Excellent people and good vehicles
Business response:
Thank you for sharing your wonderful experience with our team and vehicles. Your recommendation means the world to us, and we're thrilled that you found our service exceptional. It's incredibly rewarding to know that both our people and our vehicles have earned your trust and satisfaction. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the quality service you deserve.
Salespeople are knowledgeable a little bit too busy for me , though. Some things were overlooked.I had to call several times to have things done.\nThe sales person took a long time.The day I bought the vehicle waiting on other people and helping other sales agents
Business response:
Your input is valuable to us and we understand your frustration with our team's availability and timing. We recognize that having knowledgeable staff is important, and we also know that feeling prioritized during your vehicle purchase is equally essential. Your feedback is something we take seriously. Your experience helps us identify areas where we can better manage our customer interactions and improve our service flow. For further assistance, please contact Dominic Salazar, our General Manager, at customerrelations@reliab... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,825 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.