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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly kind prompt professional I was greeted professionally. Everything from the beginning to the end of the experience was top-notch.
Business response:
Thank you for sharing your experience with us, primetimerivas! It is great to hear that you felt welcomed from the moment you arrived and that every step of the process met your expectations. We work hard to make sure each visit is smooth and professional, and feedback like yours means a lot to our team. We hope to see you again soon!
Always feel taken care of and the quality of service is good and always treated like family there.
Business response:
We are grateful to hear that you consistently feel well taken care of during your visits. Knowing that our team makes you feel like family means a lot to us. We look forward to continuing to provide you with the same great experience every time you come in.
Was helpful n knowledgeable Was promised a time frame for service work and performed in a timely manner
Business response:
Thank you for sharing your experience with us! It is great to hear that our team was helpful, knowledgeable, and able to complete your service work within the time frame promised. We always aim to respect our customers' time, and we are glad that came through during your visit. We look forward to seeing you again!
I have always had great customer service here I would rather bring my car here and get the work done right
Business response:
Thank you for your wonderful feedback, Josephineargaez78! It means a lot to hear that you consistently have a great experience with us. We take pride in doing the job right, and knowing that you trust us with your car is something we do not take lightly. We look forward to continuing to be your go-to service destination!
I called roadside assistance and told them that my car was dead and it the battery needed to be replaced. When I told him the issues I was having with the car they insisted that it was part of the recall, and so my vehicle was towed to Reliable it turns out that it was just an issue with the battery so it ended up costing me $250 for you guys to tell me that my battery was bad when I knew that my battery was bad. I'm very upset over the charge that I was given for the diagnostic on my vehicle. I supplied my own battery and I... read more
Business response:
We are disappointed to hear about the concerns you experienced regarding the diagnostic charge, battery replacement, and return of your battery. We understand the importance of clearly explaining diagnostic recommendations and charges and ensuring customer-provided parts and property are properly accounted for. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.
Every thing went smoothly like always and got it done right and in a timely manner Ramon is a great knowledgeable and friendly
Business response:
We are pleased to hear that your visit went smoothly and that everything was completed correctly and on time. It means a lot to us that Ramon was able to make the experience a positive one for you. We look forward to seeing you again at Reliable Nissan!
They took my vehicle promptly. Brandon was very nice. It was a really nice experience.
Business response:
All went well with Brandon and the crew.
Everyone was real nice, but 21/2 hours for an oil change. Not so good. Woman I talked to had been waiting 3 hours for an answer regarding her engine light situation. They did not change the mileage/oil sticker on the window. I'll be back.
Business response:
We appreciate you recognizing our team’s friendly service while also sharing your feedback regarding the wait time and communication during your visit. We understand the importance of completing routine maintenance efficiently, keeping customers informed, and ensuring service details are properly updated before a vehicle leaves. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.
I had a great experience at Reliable Nissan, and I want to give a special thank you to Abdul Kebe and Joshua Bates. Both were friendly, professional, and knowledgeable throughout the entire process. They took the time to answer my questions, explain everything clearly, and made the entire experience smooth and stress-free. I really appreciate their excellent customer service and the effort they put into making sure everything went well. I would definitely recommend Abdul and Joshua to anyone looking for a great car-buying ex... read more
Business response:
We are overjoyed to hear about your experience with us! Abdul and Joshua truly represent the kind of service we work hard to provide every day, and it means a lot to know they made the process smooth and enjoyable for you. We will be sure to pass along your kind words to them both. Thank you for taking the time to share your feedback, and we look forward to being here for you whenever you need us down the road.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,817 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 8:00 a.m.