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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize that your visit involved a longer wait than expected and that our pricing information was not clearly communicated or visible. We understand how important it is for customers to know what to expect regarding both service times and costs. We also apologize if conversations between our staff made you feel that customer service was not receiving the attention it deserved. Our customers should always feel welcomed, respected, and prioritized while visit... read more
Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back
Business response:
We are glad to hear that our team took the time to walk you through the services your vehicle needed. Clear communication is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again, ELISSANCHEZ38!
I had another great experience with the service department at Reliable Nissan. Everyone was welcoming, professional, and respectful of my time. The team made checking in easy and kept me updated throughout the entire visit, which I really appreciated. They explained the work being performed and made sure I knew what was going on with my vehicle. I never felt rushed, and any questions I had were answered clearly. It’s always nice to have a service department that takes the time to make customers feel comfortable and valued. T... read more
Business response:
We are delighted to hear that your visit to Reliable Nissan was such a positive one, Margarita! It means a lot to know that our service team made you feel welcome, kept you informed, and took the time to answer your questions along the way. We work hard to make every visit as smooth and comfortable as possible, so feedback like yours is truly encouraging. We look forward to taking care of your vehicle again and appreciate your recommendation to others.
I had an excellent experience at Reliable Nissan, and I want to give a special thank you to both Abdul in Sales and Brandon in Service. I recently purchased a Pathfinder, and the entire experience was smooth, welcoming, and stress-free from start to finish. Abdul was fantastic to work with during the purchase. He was friendly, knowledgeable, patient, and took the time to make sure I found the right Pathfinder for my needs. He answered all of my questions, explained everything clearly, and never made me feel pressured. I real... read more
Business response:
Thank you immensely for sharing such a detailed and thoughtful review, N.F! It's wonderful to hear that your Pathfinder purchase was a smooth and stress-free experience from beginning to end. Abdul and Brandon will both be thrilled to know that their efforts made such a positive impression on you. We take pride in having a team that genuinely cares about our customers, not just during the sale but long after as well. We appreciate your recommendation and look forward to seeing you again at Reliable Nissan!
I recently purchased a 2026 Nissan Frontier from Reliable Nissan, and I had an excellent experience working with Gracie and Jessica! They were both friendly, professional, and incredibly helpful throughout the entire process. They answered all of my questions, explained everything clearly, and made sure I felt comfortable with my purchase. The entire experience was smooth, easy, and stress-free. I really appreciate the time and effort Gracie and Jessica put into helping me find the right Frontier. I would definitely recommen... read more
Business response:
Thank you for taking the time to share such a wonderful review, Danny! We are so glad to hear that Gracie and Jessica made your Frontier purchase a smooth and stress-free experience. It is great to know they took the time to answer your questions and walk you through everything with care. We will be sure to pass along your kind words to them both. Enjoy your new 2026 Nissan Frontier, and thank you for recommending us!
I had a great experience with the service department at Reliable Nissan. From the moment I arrived, everyone was friendly, professional, and helpful. The service team made the process easy and kept me informed about what was being done with my vehicle. I really appreciated the communication throughout the visit. They took the time to explain the service and answer my questions, which made me feel confident that my vehicle was being taken care of properly. The staff was courteous, efficient, and made sure everything was handl... read more
Business response:
We are delighted to hear about your experience at Reliable Nissan, Savannah! It means a lot to know that our service team made you feel informed and well taken care of from start to finish. Clear communication and friendly service are things we work hard to provide, and it's great to hear that came through during your visit. We look forward to seeing you again the next time your vehicle needs service, and we truly appreciate your recommendation.
Clean and always friendly staff. I am always happy to receive great service from the great team they have and they have a great selection of vehicles to choose from. 10 out of 10 for reliable Nissan.
Business response:
Thank you for the kind words and for taking the time to share your experience! We are glad to hear that our team has consistently made you feel welcome and that our vehicle selection has met your needs. A 10 out of 10 means a lot to us, and we look forward to continuing to provide you with great service every time you visit.
I had a great experience at Reliable Nissan and want to give a special shout-out to Manny Garcia and Brandon in the Service Department. Both of them were friendly, professional, and genuinely helpful throughout my visit. Manny did a great job making sure everything was explained clearly and that I knew what to expect. He was patient, courteous, and took the time to answer my questions. Brandon was also excellent and made sure I was kept informed about my vehicle and the service being performed. Their communication and attent... read more
Business response:
Thank you for your wonderful feedback, aliciaguvara45! Manny and Brandon will be so glad to hear that their efforts made a real difference during your visit. It means a lot to know that clear communication and attentive service stood out to you, and that you left feeling confident in the care your vehicle received. We look forward to seeing you again at Reliable Nissan for your future service needs!
I had an absolutely wonderful experience working with Maria and Jessica at Reliable Nissan! From the moment I arrived, they were both friendly, welcoming, and professional. They made me feel comfortable throughout the entire process and never made me feel rushed or pressured into making a decision. Maria and Jessica took the time to listen to what I was looking for, answer all of my questions, and explain everything clearly. They were patient, knowledgeable, and genuinely seemed to care about making sure I had a positive exp... read more
Business response:
Thank you for your review, Sarah! It is wonderful to hear that Maria and Jessica made such a positive impression from start to finish. They truly represent what great customer service looks like, and it means a lot to know they took the time to listen, answer your questions, and make the process feel easy and stress-free. We will be sure to pass along your kind words to them both. We appreciate you choosing Reliable Nissan and hope to see you again down the road!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,955 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 7:00 a.m.