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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very friendly and professional, with my son swearing over the Bluetooth phone. Sorry, guys. It was my birthday and they took good care of me.
Business response:
Thank you for sharing this with us, and a very happy belated birthday! We are glad to hear that our team made your visit a great one and that you felt well taken care of. It sounds like the celebration was already in full swing before you even left the lot. We hope to see you again soon!
Well, you sold me a car with a busted transmission, and even though I purchased it on the 29th, I still don't have the vehicle because it's sitting in your service center waiting for a part.
Business response:
We are disappointed to hear about the concerns you shared regarding your vehicle purchase and the delay in receiving your vehicle. We strive to provide a positive ownership experience and timely communication throughout the process. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com for further assistance.
Coby is amazing! I've been in the business for 20 years and this kid had potential and knowledge and drive!!!
Business response:
Thank you for sharing this wonderful feedback! It means a lot to hear such high praise from someone with your level of experience in the industry. Coby's dedication and knowledge are qualities we are proud to see reflected in how he serves our customers, and your kind words will certainly be passed along to him.
It was great very informtive No No This is stupid A be ok Your computer sucks
Business response:
Thank you for taking the time to share your feedback! We are glad to hear your experience was great and informative. We appreciate you choosing Reliable Nissan and hope to see you again soon.
Joshua was just awesome and provided the best service of all my years of being with Nissan. Marcos Gulin
Business response:
Thank you immensely for sharing this wonderful feedback, Marcos! It is great to hear that Joshua made such a strong impression and delivered an experience that stood out across all your years with Nissan. We are proud to have team members who take their commitment to customers seriously, and your kind words mean a lot to us. We look forward to continuing to serve you at Reliable Nissan.
I have had my Altima serviced ONLY by Reliable for 5+ yrs. I received an email where I had a $42 credit in the service dept. Tried to use it today. I was told they knew nothing about it and conveniently the system was down so they could not accept it. "Not that I think you made it up." Walking through the building I see every employee working on computers! So much for loyalty.
Business response:
Thank you for taking the time to provide feedback, and for being a loyal customer for over five years. We understand how frustrating it must be to present a credit you received through official communication, only to be met with uncertainty and an explanation that did not sit well. That kind of experience should not leave a long-term customer feeling dismissed, and we regret that it did. We would welcome the opportunity to look into the details of your visit and learn more about what happened with that credit. Please reach o... read more
Inspection went well we appreciate the honesty that our brakes did not need to be repaired after all shout out to the team. Great job thank you.
Business response:
We are delighted to hear that your inspection experience went well! Honesty is something we take seriously, and we are glad our team gave you a straightforward assessment rather than recommending work that was not needed. Your kind words mean a lot to us, and we look forward to being here for you whenever you need us next.
Bad crews. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst.
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about our facilities, workmanship, customer service, and management seriously, and we'd appreciate the opportunity to learn more about what happened. If you're willing, please contact us directly so we can discuss your experience and work toward making things right.
Great service, my only complaint is that there is no courtesy shuttle. There is a 15.00 charge. I had to sit for 21/2 hours waiting for car. I have always got a free courtesy shuttle at other dealerships.
Business response:
We are absolutely thrilled to hear that you had a great service experience overall, and we truly appreciate you taking the time to share your feedback. We understand how frustrating it can be to wait for an extended period, especially when you have had different experiences at other dealerships. Your thoughts on the shuttle service are noted, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you again and make your next visit even more comfortable.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,692 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.