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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very good Done The service was very good and will recommend others to the dealership
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We are pleased to hear that you found our service to be very good and that you would recommend Reliable Nissan to others. Your feedback means a great deal to us, and we truly appreciate your trust in our dealership. We look forward to continuing to provide you with excellent service in the future.
Devon was great the rest of the experience was not pleasant. Process Took to long given the run around other staff
Business response:
Thank you for your feedback. We’re glad to hear Devon provided you with great service, but we’re sorry the rest of your experience did not meet expectations. We understand how frustrating a long process and lack of communication can be. Your comments will be shared with our team as we continue working to improve the experience for all of our customers. We appreciate you giving us the opportunity to earn your business and hope we can provide you with a smoother experience in the future.
Super friendly helpful and efficient The person who helped us was extremely friendly and helpful he informed us of the other suggested services It didnt take long to get serviced
Business response:
Thank you for the wonderful review! We’re so glad to hear you had a friendly, helpful, and efficient experience with our team. It’s great to know your advisor kept you informed about recommended services and made the process quick and easy. We truly appreciate your feedback and look forward to helping you again at Reliable Nissan!
I cant rate Jesse because I did not work with him. My car sales dealer was Abdul. Me and my family have been working with him for 12 years. He always goes above and beyond and we are just so grateful for him. I rate him 5 🌟. Although he is worth more. Our finance girl Sophia was amazing as well. All around amazing service and personality. Also, 5 🌟
Business response:
Thank you so much for your incredible review and for your loyalty over the last 12 years! We truly appreciate you and your family continuing to trust us with your vehicle purchases. Abdul will be honored to hear your kind words — going above and beyond for his customers is what he does best. We’re also so glad Sophia provided you with an amazing experience during the finance process. Your support and 5-star feedback mean the world to all of us at Reliable Nissan. We look forward to serving you and your family for many more y... read more
Great dealership Would recommend. Had a great time and experience! Would recommend buying a vehicle from this dealership.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive time at Reliable Nissan and that you would recommend us to others. Your feedback means everything to us and helps us continue providing excellent service to our customers. We truly appreciate you taking the time to share your recommendation and are so glad we could make your vehicle purchasing experience a great one. We look forward to serving you again in the future!
Disorganized, poor scheduling with confused timing and two many messages. I was texted while I was there, replied with a question and it wasn't answered. I wasn't told ahead of my appt of a recall and would have liked to get it done as the same time as my appt., there were so many people popping over to chat up the receptionist it was a very noisy waiting room. I am very satisfied with my car, but still quite bitter at the financing agent who told me that the warranties were no good and I really needed the extended warranty.... read more
Business response:
We are disappointed to hear about your recent experience and the feedback shared regarding communication, scheduling, and your financing experience. We strive to provide clear, organized service visits and transparent information so customers can make informed decisions without confusion or pressure. We value all feedback as it helps us review internal processes and improve consistency across both our service and sales departments. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
The deal went great. The sales representative did Wonderful. She was very patient and understanding. She let me look at different vehicles without pressuring me to make a choice.
Business response:
Thank you so much for your kind words! We’re thrilled to hear your experience went so well. Providing a relaxed, pressure-free environment is very important to us, and we’re glad our sales representative was patient, understanding, and helpful while you explored different vehicle options. Congratulations on your new vehicle, and thank you for choosing Reliable Nissan! We look forward to helping you again in the future.
Excellent improvement from last year! Brandon was fantastic Communication 100% improved! We recognize the changes that have been made!
Business response:
Thank you so much for the wonderful feedback! We’re thrilled to hear you noticed such a positive improvement from last year. Brandon will be especially happy to hear your kind words about his communication and service. At Reliable Nissan, we’re always working to improve the customer experience, and it means a lot to know those changes are being recognized. We truly appreciate your support and look forward to seeing you again!
Price gouging on some pseudo oily gas in the tank that caused throttle issues and required purging a full tank for cleaning, allegedly. I left with the throttle still there ~ $700 poorer for nothing. The real issue was the transmission which was just changed UNDER WARRANTY and resolved the throttle problem. Nissan Corp, BBB, FTC and State Consumers Affairs complaints all coming your way for false repairs (no proof of oil testing conducted with a kit, per Nissan) and the refusal to do repairs under NATIONWIDE parts-AND-labor ... read more
Business response:
We’re sorry to hear about your experience and understand your frustration regarding the diagnosis, repair recommendations, and warranty concerns. This is certainly not the level of service we aim to provide at Reliable Nissan. We take concerns like these very seriously and would appreciate the opportunity to review the details of your visit, including the diagnostic process, warranty communication, and repairs performed. Our goal is always to provide accurate information and transparent service recommendations to our custome... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,808 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.