Renters Warehouse

Scott G. 

on Yelp

8 years ago

Cant give Zero stars :( We are renting a property from RW currently and are NOT impressed by their service one bit. Ill start from the very beginning. When we came to look at the property the Agent just stood in the living room while we walked around, didn't have much to say and it almost seemed like we were inconveniencing him by wanting to see the property. We loved the house (even if the agent didn't do anything to sell it) so we jumped on it anyway. Fast forward to move in day, we waited and waited for a call letting us... read more

Dmitry T. 

on Yelp

8 years ago

Avoid at all costs if you're a property owner and looking for someone to manage your property. Although Renters Warehouse was fairly good about finding a tenant for our property, that's literally the only thing they did during the two years they were our property manager. They would not address serious maintenance issues without so many calls from us, that it would take less time to address the issue ourselves. It was so bad, that our tenants contacted us when there was a problem, because they knew Renters Warehouse would do... read more

Megan C. 

on Yelp

8 years ago

If there were zero stars, they'd earn it. You don't even get what you pay for with RW - and I wouldn't use their services if they were free! We lived out of state and needed a property manager for our rental. They were great at getting the house leased, but after we handed over the bulk of the money they would get from the total rental transaction, they were beyond terrible. We had multiple water leaks, which are constituted as emergencies to most people. But their emergency line wasn't answered, nor their maintenance line. ... read more

Melissa C. 

on Yelp

8 years ago

I wish I could give this company zero stars. I have been renting for over 13 years and have dealt with numerous management companies. Never in my life have I experienced such unprofessional, mis-management, and blatant taking advantage of both the resident and the landlord. I saw on another review how this company responded saying they wanted the facts; well here they are: 1. They have a less than 5% response rate. I have called at all hours of the day, often 9 times in one day and no one answers the phone. I left countless ... read more

Brooke A. 

on Yelp

8 years ago

Absolutely horrible. We have had a roof leak and its been 3 weeks since we have called. We just get pushed around from person to person who doesn't know what is going on. I also called off work to be home for a scheduled time slot. No one showed. When I called to asked why no one showed, they said the vendor called said he could not make it. he had called the night before and told renters that he wouldn't be able to make it. They didn't courtesy to call and inform us. Just horrible! 

Belinda L. 

on Yelp

8 years ago

This review is only about Nichole Costa, our rental agent. She was fantastic! From start to end, I was able to rent a home in less than 4 hours! She kept me updated about everything and had the best communication with me. I never received intrusive application questions like other yelpers mentioned nor did I have to pay any hidden fees. Everything was communicated to me very well! First months and safety deposit just like anywhere else. So far it's been a great experience! 

Justin W. 

on Yelp

8 years ago

I own multiple properties and worked with renters warehouse for a little over a year. I decided to part ways because first of all you pay a lot of money to them and don't get very good service in return. One of many examples - the rental agent I worked with was unprofessional and didn't produce very good results when looking for tenants. I produced twice the amount of potential tenants than my rental agent plus did the showings and ultimately placed my own tenant, but the agent felt she still deserved a full commission. ... read more

Mi M. 

on Yelp

9 years ago

After been a Land Lord for 3+years, I had nothing but problems, not a single person in this office knows how to read there own Lease agreement, I have been charged for stuff that was the tenants responsibility. They promise you that they will do inspections 2times a year, 3 years later NOTHING, we have to call in and 2 weeks later still no answer. One agent had NO idea on how to promote propertys, if I had the time I would do it myself. there raising the fees as they go but no service for the money, i been told on the phone... read more

Joy M. 

on Yelp

9 years ago

Kudos to Nichole Costa out of the Denver office for renting our property quickly and getting a 2 year lease signed. Her communication was always quick and I had no worries about her taking care of everything!