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Renters Warehouse
- Real Estate
- Lakewood, CO
About this business
Location details
1658 Cole Blvd, Suite 290, Lakewood, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This 5-star review is for my property manager Shannon Grandy. She is an amazing PM. Always responds quickly and always ready to answer all the tough questions.
Business response:
Hello Barry, thank you for taking the time to share your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We look forward to working with you again!
Gavin is the best realtor and rental agent you will find in the area. Very knowledgeable and has a history with the Golden and outlying communities. Great guy and will always look out for your best interest!
Business response:
Hello Joe, we appreciate you taking the time to share your experience with us. We are thrilled to hear that Gavin was able to make your experience painless. We look forward to working with you again!
Suzanne Hogan has been excellent in helping us place great tenants for our rental homes.
Business response:
Lisa, thank you for taking the time to share your experience with us. We look forward to working with you again!
Jerry made my every step of this journey effortless. From the initial viewing to handing over the keys, he was prompt, professional, and extremely thorough. He was available any time I had questions, and was knowledgeable about anything that needed to be done. Moving is never an easy task, but Jerry made it so much less stressful for my wife and I to find our new home. THANKS JERRY!!!!
Business response:
Hi Trevor, we are thankful for your time and your willingness to write a review to let us know how we are doing. We are glad to know that Renters Warehouse has been a perfect fit for you, and we totally hit the spot. We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. Our goal is to be the leaders in the industry and have everyone experience the sense that we are part of their family. We know that you have options and are very honored that you selected us and proud to h... read more
Unprofessional company that specializes in leasing slumlord properties. They change their "Rent Estate Advisors" like underwear, you'll never know who to contact with issues. They emphasize that they'll work with all parties and then remove any person that has any ethics that may have helped from the account. They allow the owners to harass the tenants and say there is nothing they can do. They only care about the money they get. We have been to a showing at a house were Rent Estate Advisor Gavin Kelly, who was very deme... read more
Business response:
Hello Andrija, I spoke with the sales director for this location as well as the rent estate advisor. Neither party was able to locate you in our system with the name provided in your review. All of our employees take great care in providing high quality customer service. If you had a showing under a different name and wish to speak further please contact our office directly.
This place is such a terrible joke. I was a renter at one of the properties they "managed" and they were so unprofessional and lazy. I had a roommate moving out, and within a week, another one moving in. I called and asked them to come to do a walk through so the new tenant wouldn't get hit for any damage the previous tenant may have caused. The guy I spoke with told me to just send him pictures because he didn't feel like driving to the house...it was "too far". Nothing ever got fixed and the receptionist hung up on me seve... read more
Business response:
Hello Sarah, we are sorry to hear that you are disappointed with our services. Tenants are not able to request property inspections which is why you were advised that you could send pictures in lieu of an inspection. The homeowner is provided two maintenance inspections per year and they are the party who would choose when these inspections would occur. A "move out" inspection would not be completed if only one party was vacating the unit. Since all parties are equally responsible for damage it would not result in any change... read more
Tried to see a house being shown by Gavin Kelly. He took 2 days to respond about the exact address of the showing, which he only sent an hour after the time of the showing. I even emailed him 6 hours before the showing to let him know that I obviously wouldn't be there. He then repeatedly emailed me and was extremely unprofessional. Very telling of the kind of company this would be to rent from. Fail to respond when you need information, but barrage you when they feel they've been slighted. I'm good, thanks.
Business response:
Hello Deven, you arranged a date and time to meet the rent estate advisor for the available home that you were interested in. A day before the showing you emailed the rent estate advisor requesting the address of the unit. Unfortunately the rent estate advisor did not see this email prior to your showing. However, the property address for the property was included on the Craigslist ad that you viewed. The rent estate advisor was at the property on the date and time of your showing appointment. When you did not show for the a... read more
Kudos to my Renters Warehouse sales rep Suzanne Hogan. Suzanne and I met in 2017 when she explained RW policy for finding renters for my Aurora townhouse. I was very impressed with the caliber of renters that Suzanne presented. The tenants we chose couldn't have been better. I'm sorry to see them leave but I trust that Suzanne will do another exceptional job of finding new tenants. I'm happy to be working with Suzanne again.
Business response:
Mariann, we really appreciate that you took the time to share details about your experience with us. Thank you so much for taking a few moments to let us know how we are doing. Reading your review was of great encouragement to me personally, reminding me why we do what we do. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. We look forwar... read more
My Leasing Agent Peter Temple made this a quick and painless experience! I highly recommend him and renters Warehouse. Within just a few weeks they had my property rented with great tenants who have signed a 2yr lease!
Business response:
Hello Davie, thank you for taking the time to share your experience with us. We are passionate about what we do and we strive to provide a top notch experience. We are happy to hear that Peter was able to provide that to you. We look forward to working with you again Davie.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 3.9 star rating with 848 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open on Monday at 9:00 a.m.