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Renters Warehouse
- Real Estate
- Lakewood, CO
About this business
Location details
1658 Cole Blvd, Suite 290, Lakewood, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one has resolved our issue since June! We have been passed from one manager to another, Steve munyon provided us Kirby's number who is the manager, but no one ever helped us. Please can someone reach out? It's been 3 months, and we haven't been reimbursed by something that is not our fault.
Business response:
Rachel, we are sorry to hear that we have disappointed you. Yelp unfortunately does not include a last name. Due to this, we cannot locate you in our system and look into the issues you mentioned in your review. Please contact our office at 844-793-4948 and we will be happy to assist you.
Chris Mulhern has been a great ambassador for Renters Warehouse. He was on top of all coordination, facilitation and outstanding issues during my move-in process. Don't let the thought of Renters Warehouse as a large corporation fool you, I recommend Chris and Renters Warehouse.
Business response:
Hi Jason, thank you so much for taking the time to share your experience with us. We are thrilled to hear that Chris was able to assist during your move-in. We look forward to working with you again Jason!
Tenants and Owners BEWARE!!! They must be going OUT OF BUSINESS!!! DO NOT USE THIS COMPANY. Renters Warehouse is no longer paying the owners the rents that the tenants have already paid. It is end of the month and we still haven't received rent for this month. Our tenants paid their rent weeks ago.
Business response:
Hello Blake, we attempted to locate you in our system with the name provided in your review. However, we do not have an owner matching your name. Please contact our office at 844-793-4948 and we will be happy to review your account.
We have been waiting for three weeks for conformation of final inspection of our rental of a townhome in Thornton. We have called, emailed and have yet receive a response. They are non responsive.
Business response:
Corky, it seems we had an internal disconnect. Our apologies for not communicating clearly and addressing your request sooner. Our inspections team was aware your lease end date was 9/15. We were able to schedule and complete the move-out inspection on 9/10, meeting your deadline. We wish you the best with your move to Florida.
Had a confirmed appointment No one showed up. I could not get ahold of anyone. Horrible service!!
Business response:
I am sorry to hear that you had a negative experience, Stacy. Communication is key to success in any relationship and our relationship is certainly not an exception. We work constantly to improve communication with all our clients and prospective clients. Each rental property is shown and accepts applications until an applicant has been approved and hold funds have been submitted. Each individual homeowner determines whether or not to accept an applicant and the process can be rather quick at times. If you filled out an appl... read more
Peter Temple once again helped my husband and I to find renters for our new investment property. We are impressed with his professionalism, communication and willingness to go above and beyond. He responds quickly to any and all concerns. I highly recommend him for any of your real estate rental needs. We have used him in the past and will continue to reach out to him for all of our future needs. 5 stars plus !!!!!
Business response:
Dianne , thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to ... read more
RW is back on their A game. Have a new listing manager who ran good comps and tenants seem happy.
Business response:
Hello Tracy, we are happy to hear that you have seen an improvement in the level of service you have received. Thank you for providing us feedback on our services. We look forward to working with you again!
This is our third property management company in the last 30 years, having rented out units throughout that time. This is by far the worst company to deal with and cannot be trusted. First off, we are located in the Denver area, and were looking around for a local property management company. When talking to the local rep, we were NEVER informed that the placement service is local, but after that, all business is handled through an 800#, ie wait on hold for a while, get transferred around, and then describe the situation aga... read more
Business response:
Victor K. we are sorry to hear that we have disappointed you. Yelp unfortunately does not include a last name. Due to this, we cannot locate you in our system and look into the issues you mentioned in your review. Please contact our office at 844-793-4948 and we will be happy to assist you.
The worst property management company I've ever worked with even our landlord stated it! Three agents told me that there would no lease break fee due to the fact that we gave a 60 day notice and that applies under the Colorado law. So thinking they were trained professionals I ended up putting a double deposit on a new unit. Keep in mind that's $3000 there and now $3000 for renters warehouse. Jacob up the assistant property manager would not own up to the mistakes of his untrained staffed and he has now screwed my husband an... read more
Business response:
Hello Danielle, we are sorry to hear that we have disappointed you. Your review does not include your last name. Due to this, we cannot locate you in our system to review your concerns. At your leisure, please contact us at 844-793-4948 and we will be happy to look into your concerns.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 3.9 star rating with 853 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open at 9:00 a.m.