This profile has been claimed by the business owner or representative.
Renters Warehouse
- Real Estate
- Lakewood, CO
About this business
Location details
1658 Cole Blvd, Suite 290, Lakewood, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the home profesionally cleaned upon move out and I cleaned for every showing - yes - for sale while we lived there. They still charged me for doing it again - $500 cleaners, $300 carpet shampoo. I already did this. They will take any funds they can get a hold of and won't let go no matter what. Glad they finally have their greedy hands out of my wallett! NEVER AGAIN!!!!!!!
Business response:
Gail, we are so glad Jacob was able to help you with renewing your lease. We are here to help in any way we can. Please don't hesitate to reach out if there is anything you need.
Reymart, who is on the maintenance team is fantastic! He pushed a work order through to have our sprinklers blown out for the season. It was perfect timing and took the worry away of possible broken pipes! Thank you Reymart!
Business response:
Thank you so much for taking the time to share your experience. We are so delighted to hear that Reymart was able to assist you and exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. Please don't hesitate to reach out to one of our team members should you need anything in the future.
RUN, don't walk, away from any listing run by this company. They are quite literally the worst company I've ever worked with (even worse than Xfinity and we all know that's saying something). I recently rented a house managed by RW. I waited until I got my deposit money back to post this review because I would not be surprised if they withheld it based on this review (they're that crooked). Anyway, when they feed you the like that their purpose is to protect both you and the landlord, it's complete bull shit. We got charged ... read more
Business response:
Carley, we are sorry to hear that you are disappointed. The homeowner determines any and all charges that are assessed during the disposition. We are able to provide you with the inspection. If you have not received this, please contact our office and we will be happy to provide that. You did provide our office your written dispute of the security deposit. The disposition manager was able to send your dispute to the homeowner for their determination. Upon review, the property owner feels the amounts withheld are justified an... read more
STAY AWAY FROM THEM. The worst rental agency I've ever professionally rented from. Dishonest, nit-picked at everything on move-out, wouldn't allow me a proper walk through, wouldn't share before pictures that were supposed to be taken, falsely documented condition of property and cost me most of my security deposit. AND... watch out because they also sell homes so they won't be looking out for you as the renter and will side with the seller. Total conflict of interest. Watch your back. UPDATE 9/3: Yeah right.. let us know ... read more
Business response:
Hi, we are sorry to hear that you are disappointed with your move out. The homeowner determines any and all charges that are assessed during the disposition. If you have concerns with the charges that the homeowner assessed, you may provide our office with a written dispute of the security deposit. We will send your dispute to the homeowner for their determination. If you have any questions, please reach out to our office at 844-793-4948.
RW is managing two properties of mine and they have been horrible with respect to maintenance requests, rent collections and communications (with me and between themselves within their organization). I have gone months without receiving rent payments (but RW is somehow able to collect their late fees). During a recent sprinkler repair visit, the RW maintenance person gave me a quote for $500+ to replace a number of "dead" zone valves. I had a person of my own choosing look into and he found that the timer wasn't turned on. Y... read more
When I initially entered into my lease agreement, the property manager and the administrative staff were great, there was communication and provided HOA updates from the homeowner to myself. After the first year, the property manager left the company and I had to hunt down the new manager to renew my lease and the experience went downhill after that, there were no more updates shared by Renters Warehouse by the homeowner. when it came time for me to move out, the experience could not have been worse as Renter's Warehouse ... read more
Business response:
Hi Afreya, thank you for taking the time to share your experience with us. You mentioned a few concerns that we would like to look further into. At your earliest convenience, please contact our office at 844-793-4948 so we may assist you.
Loved working w entire team here who managed my condo and tenant from day 1 and found me a great tenant who stayed all the way up this year. Then Steve Munyon helped me sell it too and found an all cash buyer for a quick close. So happy and relieved the process is over. Thanks Steve!
Business response:
Getting reviews like yours ranks among our favorite things! We are glad to know that Renters Warehouse has been a perfect fit for you. We love what we do, and getting word that we were exactly what you were looking for makes us beyond excited. We know the rental business. From marketing and management to maintenance and renewing, our focus is helping you have a smooth, profitable rental experience. Thank you for taking time to share your opinion with others. We hope to help you with your next investment property!
Chris cannot take no for an answer, he thinks he is the only game in town and boarders on harassment. I said I would do a referral fee and he wants three time what I pay the company I already work with. I'm sorry I even responded to his message, I had to block him. He goes on about he offers a guarantee, news flash...so does everyone and we all know a guarantee means you have fancy language in your agreement that allows you to create a bunch of red tape and ultimately wiggle out. I said I only do a referral and never said I ... read more
Business response:
Kristin, we are sorry for the inconvenience. Chris had sent you a text about our services and reached out to clarify that it wasn't an automated message. You will no longer receive texts from us. Thank you.
I worked with Gavin Kelly and he was excellent! Gavin was helpful and professional every step of the way. I highly recommend working with Gavin.
Business response:
Thank you for the recommendation, Kay! We are so happy to hear that Gavin was able to help you every step of the way. We love what we do and we are here to help anyway we can!
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 3.9 star rating with 853 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open at 9:00 a.m.