Aspen Dental is a multi-location dental practice with more than 800 locations across the United States. Aspen Dental practices believe in providing comprehensive care that addresses both short- and long-term dental care needs.
Thanks to Birdeye’s automated solutions, Aspen Dental has amplified patients’ voices and established trustworthy reputations for all their practices nationwide.
Aspen integrated Birdeye into their existing practice management systems to automate the review collection process. Tens of thousands of text messages are sent each month, triggered automatically by customer check-in’s. These in-moment requests also prompt promotion of positive reviews across top sites. This streamlined process has allowed each of Aspen Dental Management’s offices to establish a positive online presence through review generation — and it is all conducted automatically.