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How Birdeye customers can communicate effectively COVID-19

Are you using the Birdeye dashboard to effectively communicate with your customers during these uncertain times? Here's a checklist to help you utilize Birdeye to its fullest potential during the COVID-19 pandemic.

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In this guide, you’ll learn:

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  • When is the right time to send the survey?
  • How many questions should a survey have?
  • What survey response rate should I expect?
  • How can I get my customers to complete the survey?
  • ...and much more
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