homeresourcesguidesThe 2021 state of Experience Marketing: How marketers turn happy customers into revenue
Free Guide

The 2021 state of Experience Marketing: How marketers turn happy customers into revenue

The pandemic has accelerated the digitalization of customer experiences by several years, and it’s no longer enough to merely advertise then hope customers show up. In fact, 57% of marketers say that managing online reputation is now more important than advertising. To better understand the impact of this evolution we conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic. Download the report today!

Download the full Guide

  • 1 location
  • 2-3 locations
  • 4-9 locations
  • 10-14 locations
  • 15-249 locations
  • 250+ locations

Best mobile number to reach you

By continuing, you agree to Birdeye’s Privacy Policy and consent to receive communications from us.

In this report, you’ll learn:

Highlights Image 981659916_1631283500722
  • The top sources for attracting new customers
  • How online reputation impacts revenue
  • The channel marketers use to engage with customers daily
  • The new business essential for marketers
  • ...and much more!
Download now

Birdeye gets you real results that help you be chosen

  • +350%
  • +0.8 Stars
  • +10%

Data is from over 150,000 Birdeye business customers

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Leader Summer 2024
4.8
2,930 reviews
4.7
584 reviews