Free Guide

The 2021 state of Experience Marketing: How marketers turn happy customers into revenue

The pandemic has accelerated the digitalization of customer experiences by several years, and it’s no longer enough to merely advertise then hope customers show up. In fact, 57% of marketers say that managing online reputation is now more important than advertising.

To better understand the impact of this evolution we conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic. Download the report today!

Download the full Guide

  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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In this report, you’ll learn:

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The top sources for attracting new customers
How online reputation impacts revenue
The channel marketers use to engage with customers daily
The new business essential for marketers
...and much more!

Birdeye gets you real results that help you be chosen

Increase in Google Reviews
+0.8 Stars
Increase in Google rating
Increase in revenue
Data is from over 60,000 Birdeye business customers

Start growing with Birdeye today!

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Birdeye: The Obvious ChoiceWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for businesses of all sizes.