Why digital-first experiences are the way forward
Customers across all demographics are going digital. Businesses need to adapt. In this webinar, we’ll discuss how THRIVE Affordable Vet Care used digital-first experiences to offer best-in-class services to loyal pet parents, immediately identify and tackle operations issues, and put up record revenues during a global pandemic - even when most of their competitors lost patients. We’ll share tips, tricks, and strategies that you can implement no matter what vertical you’re in.
In this webinar, you’ll hear:
- How to get in touch with customers ASAP - even with limited resources
- How to ensure that none of your locations are falling behind in digital
- How to use customer data to enhance loyalty over time
- And a bonus tip on to ensure that no customer message slips through the cracks
Who you’ll hear from
Benjamin Trotter
VP of MarketingTHRIVE Affordable Vet Care
Claire Pickens
Senior Director of OperationsTHRIVE Affordable Vet Care
Dhiraj Nallapaneni
Customer Experience EvangelistBirdeyeBirdeye gets you real results that help you be the best
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