Changing the channel: Reduce churn with client happiness
High churn means high stress. When too many clients are leaving, agencies have to ramp up acquisition just to tread water. Of course, there are steps you can take to prevent clients from churning in the first place. In this webinar, we’ll sit down with JD Dammeier, founder of the Birdeye Agency partner Bizinga, and Nate Henry, our VP of Channel Sales. They’ll share a few no-nonsense tips to ensure that your clients understand the value you deliver year after year.
In this webinar, you’ll hear:
- The biggest reason why clients churn (and how to take preventative action)
- How JD keeps his churn at an incredible 3% (even during the pandemic!)
- How to use automation to ensure you can deliver value for hundreds of clients (no matter how small your team is)
Who you’ll hear from
Nate HenryVP of Channel SalesBirdeye
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