Close the messaging gap: Serve customers on their own terms
Missed messages lead to unhappy customers. Unfortunately, with all the different communication channels that customers use, it’s easy to let messages slip through the cracks. Join us as we speak to Sabrina Modesitt, Senior Director of Operations at StoneCreek Communities, about how her team stays on top of all interactions from text, email, chat, Facebook Messenger and even voicemail - and keeps customers delighted.
Watch the full Webinar
In this webinar, you’ll hear:
- The challenges of staying connected with customers at all times
- The price businesses pay when they fail to respond to customer messages
- How to be present on all the channels that your customers expect you to be on without draining your resources
Who you’ll hear from
Dhiraj NallapaneniCustomer Experience EvangelistBirdeye
Sabrina ModesittSenior Director of OperationsStoneCreek Communities
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