From leads to loyalty: An Experience Marketing masterclass
The modern customer has more options than ever. If they have just one experience with a business that doesn’t live up to their expectations, they can find an alternative with a simple Google search. In an environment like this, retaining customers over time is difficult — but with the right strategy, it is possible. In this webinar, we’ll sit down with Amberlee Maya, Director of Marketing of the leading mattress and furniture retailer Rent King. We'll learn her secret to turning customers into lifelong brand advocates.
In this webinar, you’ll hear:
- How Rent King leverages the power of happy customers to rank higher on Google
- How all 18 of the locations that Amberlee oversees communicate with customers seamlessly
- How to turn a negative customer experience into a win for your business
Who you’ll hear from
Amberlee MayaDirector of MarketingRent King
Dhiraj NallapaneniExperience Marketing EvangelistBirdeye
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Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.