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How to deliver personalized experiences at scale & drive acquisition

Strong customer loyalty means that your customers won’t accept your competitor’s services even if they were free. To achieve this, businesses need to provide personalized experiences for every interaction. However, dedicating 100% to customer experience can be difficult as your business grows. In this webinar, we will dive into some key strategies that Waterstone Mortgage employs to help deliver personalized experiences across 200+ locations and create raving fans from day one.

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In this webinar, you’ll hear:

Highlights Image 2156362066_1617081454180
  • Why personalized experiences are key to getting new customers and keeping your existing ones happy
  • How to easily keep a close eye on customer sentiment across all your locations, and take timely action
  • How to use automation and reduce the workload on your team - and still ensure that your customers feel special - always
Watch now

Who you’ll hear from

Dhiraj.nallapaneni@birdeye.com 1574756330672

Dhiraj Nallapaneni

Customer Experience EvangelistBirdeye
WebinarPresenters 1608316900633

Ericka Smith

VP of MarketingWaterstone Mortgage
WebinarPresenters 1608317065990

Lisa Fenske

VP of CommunicationsWaterstone Mortgage

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