Free Webinar

How to deliver personalized experiences at scale & drive acquisition

Strong customer loyalty means that your customers won’t accept your competitor’s services even if they were free. To achieve this, businesses need to provide personalized experiences for every interaction. However, dedicating 100% to customer experience can be difficult as your business grows.

In this webinar, we will dive into some key strategies that Waterstone Mortgage employs to help deliver personalized experiences across 200+ locations and create raving fans from day one.

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Number of locations
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  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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In this webinar, you’ll hear:

Highlights Image 2156362066_1617081454180
Why personalized experiences are key to getting new customers and keeping your existing ones happy
How to easily keep a close eye on customer sentiment across all your locations, and take timely action
How to use automation and reduce the workload on your team - and still ensure that your customers feel special - always

Who you’ll hear from

Dhiraj Nallapaneni

Dhiraj Nallapaneni

Customer Experience Evangelist Birdeye
Ericka Smith

Ericka Smith

VP of Marketing Waterstone Mortgage
Lisa Fenske

Lisa Fenske

VP of Communications Waterstone Mortgage

Birdeye gets you real results that help you be chosen

Increase in Google Reviews
+0.8 Stars
Increase in Google rating
Increase in revenue
Data is from over 60,000 Birdeye business customers

Start growing with Birdeye today!

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Birdeye: The Obvious ChoiceWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for businesses of all sizes.