Restaurant

Industry

Reputation, Social Media & CX Software for Restaurants

Elevate your brand and deliver wowing guest experiences

Get found online, improve reputation, engage on social media, and deliver unforgettable guest experiences.

Review Sites Logo

Boost your Google rank, build a 5-star reputation, captivate on social media, and uncover insights to enhance guest experiences with Birdeye.

BirdAI

Boost productivity with AI

Save time by using BirdAI to generate social media posts, reply to guest reviews, analyze customer feedback, and much more.

BirdAI
Listings AI

Get found in “near me” searches

Get found by hungry customers with accurate listings on Google, Apple Maps, Facebook, Bing, and top industry sites to boost SEO and drive traffic.

Listings
Reviews AI

Build a five-star reputation

Automatically generate reviews to boost your star rating and review volume. Craft tailored responses with AI, and get recommendations to make improvements.

Social Scheduling
Social AI

Attract new customers on 
social media

Get GenAI powered suggestions on the best time to publish your social content. Get multiple suggestions by channel and the desired goal such as maximizing reach or engagement. View post performance across days and time slots to identify performance trends and optimize your content performance.

Social AI
Surveys AI

Gather guest feedback with
text surveys

Collect valuable guest feedback and leverage AI to analyze sentiment and provide actionable insights to enhance experience.

Surveys AI
Insights AI

Measure brand health across locations

Get to the heart of how guests truly feel about your restaurant with insightful summaries of sentiment across locations. Get targeted suggestions to improve operations with AI suggestions.

Insights AI
Competitors AI

Outrank and outperform your competition

Gain detailed, head-to-head insights into how your brand stacks up against key competitors. Drive strategic improvements across your brand, review sources, and locations with actionable data.

Competitors AI
Integrations

Keep your favorite apps with Birdeye Integrations

Access integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to automate review, referral, and survey requests. We integrate to the systems you already use like Yelp, Olo, GrubHub, Square, OpenTable, and many more.

Integrations

Get more Google reviews with Birdeye

Customer Since 2021

Dave’s Hot Chicken

1
GoogleReviews
5
3,374
GoogleReviews
5

Resources

2024 Social media toolkit

Frequently Asked Questions

Does Birdeye Social support Facebook and Instagram?

Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.

What is BirdAI?

BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.

Do I have to pay additionally for BirdAI features in Social?

No, BirdAI is available at no additional cost.

How much does Birdeye Social Media management tool cost?

Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.

Why are social media management tools important?

Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.

What is the best tool to schedule social media posts?

While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.

How can social media promote local business?

Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.

Why is social media marketing important for local business?

Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.

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