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2210 Gallatin Pike N, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
They sold me a car that wasnt ready to be sold then after payment was sent they told me that the car i had paid for was unavailable then took a week and found another car in ohio then ignored me and my wife for 2 weeks then delivered it to me with bad brakes and bad center support bearing and bad wheel speed sensors then did not leave any paperwork at all for the car then they ignored us for another week then agreed to pay for the repairs after i had taken it to my local dodge dealer then they ignored me and my wife and the ... read more
Update.... The buying process was excellent it’s everything afterward that is poor service. Owned the vehicle for a month and can’t get anyone to return a phone call. Been a month still no tags and trying to get another temporary tag has been a hassle. The worst part is I still don’t know if my trade in was paid off and when my payments start on the new vehicle. After purchasing it feels like you no longer matter. This dealership is outstanding. I am constantly working and wanted a new vehicle but didn’t have time to come t... read more
Business response:
We do our best to streamline the car-buying process! Thank you for taking the time to recommend us, Brandy! It was an absolute pleasure doing business with you.
They are very Sales driven people, not listening to what the customer wants. I specifically made it clear numerous times NOT to shop my credit, the finance guy said to my face that it was ran only once. it was shopped 8 fricken times! Then had the nerve not to even explain my contract. Just kept giving me the iPad to sign here, sign here, sign here. I took time to read the contract & asked why was my interest rate so high being that I have awesome credit, his reply word for word- “ that’s how we get back all of the rebates ... read more
Absolute worst customer service I’ve ever had, after purchase! I’ve called and left numerous voicemails with no response. Would not recommend. Once you make the initial Purchase your dead to them.
It was a bad experience my car still not running right after paid a lot of money.not happy at all
They let us leave with a truck without being finalized. We were told we had to get gap insurance in order for them to make money even though it’s illegal to make someone do so. We didn’t get money back for the gap insurance even though we should have since it made the payment go higher. And lastly the paper that stated the monthly payment, “that’s not suppose to change even though it did,” disappeared. I don’t trust them one bit, you will get played and lied to. I don’t not recommend!!!!
Business response:
We are sorry to hear you are not 100% satisfied with your recent purchase after signing the paperwork for the vehicle.
They had my truck for over a week. Didn’t call or anything. I had to call them to ask what they had done to the truck. They were booked and didn’t have enough workers to do anyone’s truck. To be honest I believe they just want money. They want to keep your vehicle to get the minimum due for looking at it. They also had to find my paperwork in a stack of papers ( at least a hundred or more).
Failed to diagnose my truck. brake light does not work including my truck not shutting off. They had my truck for over a week and I ran the codes turns out to be the bcm. The only task completed was a recall.
I have been buying cars for over 40 years and this was one of the worst experiences I’ve ever had. I got my own financing through USAA, which this place doesn’t use, but the finance manager never sent the paperwork and went on vacation. USAA started calling me. 2 weeks later I had to get the the info for USAA. Now almost 7 weeks later, I still have no tag. They won’t give me a date or return my calls. Going to the BBB next. If you are buying a used car, go to Carmax, they are the best.
Rhythm Chrysler Dodge Jeep Ram Fiat has a 4.3 star rating with 4,368 reviews.
Rhythm Chrysler Dodge Jeep Ram Fiat is closed now. It will open tomorrow at 8:30 a.m.