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Richard's Total Backyard Solutions

5.0

About this business

A Premier Pool Company Serving Houston And Beyond We build and service pools anywhere in Houston, Katy, Sugarland, Spring, The Woodlands and all the way from Huntsville to Beaumont to Galveston to Victoria and over to Brenham! Whether you live in Sienna Plantation, River Oaks, Cross Creek Ranch, West University, Bellaire, Aliana, Cinco Ranch, Greatwood, The Woodlands or The Heights, Richard’s Total Backyard Solutions is here for you and ready to see your dreams come to life and for your family to make memories of a lifetime... read more

Location details

1701 S Texas 6, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
5.01,312 reviews
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Chris H's profile image
Chris H 
a year ago

April did a thorough job analyzing our water issue. She is very knowledgeable about hot tubs, products, etc., and she is honest, forthright and extremely friendly and congenial. 

Business response:

Thanks Chris for the amazing review! 

Christopher J's profile image
Christopher J 
a year ago

Working with Richard’s pool staff was great experience.Thank you Mike and Kristen for the excellent customer service as the delivery and installation team. All around great experience with a great team. Thank you, 

Business response:

Thanks for taking the time to leave us a review. Our team appreciates it. 

Jennifer W's profile image
Jennifer W 
a year ago

Kristen ****** is all about customer service. She worked with me to replace a defective handrail. She always follows through and makes the process very easy for the customer. I highly recommend her as a valuable part of their team! 

Business response:

Thank you so much for taking the time to leave this review. Kristen & our team appreciate it. 

Lisa W's profile image
Lisa W 
a year ago

Kristin did a site evaluation at my home. She is very knowledgeable and explains things well. She also tries her best to save customers money where she can. Very personable lady. Thanks.  

Business response:

Thank you so much Lisa for this review, we appreciate it! 

Christine C's profile image
Christine C 
a year ago

April was very patient with helping me get all the details handled for our new pool and spa. The team install was handled at pro level. I could not be more excited choosing them. Thank you! 

Business response:

Thank you so much for this review! We appreciate you sharing your experience with us. Our team is always here for you! 

Jess P's profile image
Jess P 
a year ago

April and the team at Richard’s have been a huge help getting the hot tub at Loyly Sauna Lounge set up with guidance every step of the way and hands on support to keep the maintenance up for our business’ needs! Great experience working with them! 

Business response:

Hi Jess, Thank you so much for this kind review. Our team really appreciates it! We are here for you anytime you need us. 

Fernando S's profile image
Fernando S 
a year ago

Not much to say but great project (APIL *******) all her suggestions and ideas where fantastic. Thanks agin 

Business response:

Thanks Fernando for taking the time to leave this review. We appreciate it. 

Emily S's profile image
Emily S 
a year ago

I have worked with APRIL in the past and she is fantastic! Her.customer service and atte tion to details throughout our planning and executing phases was top notch. She often anticipated things we'd want and need before we even realized we'd want or need them. Cannot recommend her highly enough! 

Business response:

We love this so much! Thanks for taking the time to leave this review. 

Bonnie T's profile image
Bonnie T 
a year ago

We worked with Kristi ********* on a pool quote. Kristi came out to review our house and backyard and provided some very useful information and asked great probing questions. She took a ton of pictures and then put together a beautiful pool design for us. She really listened and took into account everything that we wanted in a pool. Richards has been around for a long time, and offer a full lifetime warranty rather than the industry standard of 3 years. In the end we had to choose a different builder that fit into our price ... read more

Business response:

Hi Bonnie, Thank you for allowing us the opportunity to meet with you and help bring your backyard to life. We hope in the future we have another opportunity to work with you again, but we are grateful for your feedback of working with Mrs. Kristi in the early stages of your pool buying journey. Best, Cristina 

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 5 star rating with 1,312 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is closed now. It will open at 9:00 a.m.