Richard's Total Backyard Solutions's cover image

This profile has been claimed by the business owner or representative.

Richard's Total Backyard Solutions

4.7

About this business

Location details

1701 S Texas 6, Houston, TX, 77077, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,671 reviews
Select a rating
BB Y's profile image
BB Y 
a year ago

We have had nothing short of an amazing experience with Richard's Total Backyard Solutions. Kristen Barrow, Stefan, Justin, and Angel have been fantastic! We Bought house with an existing pool and hot tub that were in need of repairs. They had e been great. The communication and follow up has been above and beyond. 

Don P's profile image
Don P 
a year ago

I purchased a swim spa 2 years ago and have been very happy. Unfortunately we discovered some cracks in the shell, and I worked with Kristen to have the unit serviced. The spa manufacturer was reluctant to agree to a warranty claim, but Kristen worked all angles to get the unit repaired at minimal costs with some assistance from the manufacturer. Definitely appreciate the extra effort. 

Kris K's profile image
Kris K 
a year ago

Kristen ******was extremely helpful and knowledgeable getting our spa back up and running. Highly recommend. 

Shirley H's profile image
Shirley H 
a year ago

Kristin set up a service call for me and they fixed a little problem I was having. Thanks, Kristin! 

Carlos R's profile image
Carlos R 
a year ago

Kristen ****** helped me so much and saved a lot of time in getting what I needed. I have been working with her over the past 4 years and she has ALWAYS been professional and efficient. Thanks Kristen ! 

Steve M's profile image
Steve M 
a year ago

RTBS built our pool in the summer of 2020. We added the Richard's lifetime warranty to the project knowing that things can go wrong over time - and it has already paid off for us. We recently sprung a leak in our Ultra UV water sanitizer (and ozinator) unit as well as a slow leak in one of the pumps. We called RTBS and Kristen ****** handled the whole repair process like a rock star! While a couple things were considered normal wear and tear, the replacement UV unit was covered under the warranty and we only had to pay for l... read more

Thaysa R's profile image
Thaysa R 
a year ago

Just purchased my so desired spa yesterday and Kristen was great! She was very attentive and provided me with all the details about the products. I am totally satisfied with her customer service! 

Emily Y's profile image
Emily Y 
a year ago

We had a great experience getting our hottub repaired. Kristen ****** was amazing to work with and made the whole transaction so easy. Thank you! 

Charlie N's profile image
Charlie N 
a year ago

Kristen ****** is a BIG helper. She knows how to take care of customer within 48 hours. She took care if my leaking water and resurface my pool plaster. She is the best! 

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 4.7 star rating with 1,671 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is open now. It will close at 6:00 p.m.