This profile has been claimed by the business owner or representative.
Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Though our experiences have not all been perfect, things break, stuff happens, the peace of mind knowing that Kristen ****** and the service team at Richards are there to take care of us and are responsive and helpful prove that we made the right decision to hire this company.
Business response:
Thank you Bonnie for the feedback and review!
I am very appreciative for the great customer service by awesome dedicated people Kristen and Stefan in service department. Thank you Thank you
Business response:
Thank you so much for the review!
Kristen and Everett are the best in customer service that I highly recommend.
Business response:
Thank you so much for the kind words!
I want to personally think Kristen Everett, Stephan, Justin and Angel for help me get my swim spa. I’ve been running with a new heating system. You guys are amazing thank you again and you have the best prices JB.
Business response:
Thank you Mr. ****** for taking the time to leave us this review!
I want to thank Kristen Barrow at Richards for the care and concern she has shown in solving my hot tub problem. She reflects how Richards is reliable and trustworthy.
Business response:
Thank you Bill for this review!
Richard’s Pools service department has been so helpful to resolve my pool heater issues swiftly. Kristen was able to fit me in on short notice and Stefan and Everett arrived promptly and were able to accurately diagnose the issues. I appreciate everyone’s collaboration, expertise and hard work!
Business response:
Thank you so much for taking the time to leave this amazing review!
We purchased a hot tub through Richard’s almost 3 years ago. We are now needing some servicing done to our hot tub cover and I really want to say that Kristen ****** was PHENOMENAL. We’ve spoken to quite a few employees throughout the process and no one has offered the extensive and exceptional customer service she has. Ask for Kristen!
Business response:
Thank you so much for the kind words!
Kristen, Angel and Stefan provide excellent customer service. We appreciate them.
Business response:
Thank you Kelly!
I had the pleasure of working with Kristin Barrow, and I am pleased to share my exceptional experience with her customer service at Richard's Total Backyard Solutions. Kristin stands out for her professionalism, courteous nature, and candor, ensuring that every interaction is not only efficient but also genuinely pleasant. She has an admirable ability to address concerns with straightforwardness, providing clear and honest communication at every step. When I encountered issues with my brand-new hot tub, Kristin's prompt res... read more
Business response:
We love this, thank you so much for sharing!
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 4.7 star rating with 1,599 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is closed now. It will open tomorrow at 9:00 a.m.