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Richard's Total Backyard Solutions

4.7

About this business

A Premier Pool Company Serving Houston And Beyond We build and service pools anywhere in Houston, Katy, Sugarland, Spring, The Woodlands and all the way from Huntsville to Beaumont to Galveston to Victoria and over to Brenham! Whether you live in Sienna Plantation, River Oaks, Cross Creek Ranch, West University, Bellaire, Aliana, Cinco Ranch, Greatwood, The Woodlands or The Heights, Richard’s Total Backyard Solutions is here for you and ready to see your dreams come to life and for your family to make memories of a lifetime... read more

Location details

1701 S Texas 6, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,592 reviews
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Bonnie G's profile image
Bonnie G 
8 months ago

Though our experiences have not all been perfect, things break, stuff happens, the peace of mind knowing that Kristen ****** and the service team at Richards are there to take care of us and are responsive and helpful prove that we made the right decision to hire this company. 

Abilio C's profile image
Abilio C 
8 months ago

I am very appreciative for the great customer service by awesome dedicated people Kristen and Stefan in service department. Thank you Thank you 

Barbara G's profile image
Barbara G 
8 months ago

Kristen and Everett are the best in customer service that I highly recommend. 

Jonathan B's profile image
Jonathan B 
8 months ago

I want to personally think Kristen Everett, Stephan, Justin and Angel for help me get my swim spa. I’ve been running with a new heating system. You guys are amazing thank you again and you have the best prices JB. 

Bill E's profile image
Bill E 
8 months ago

I want to thank Kristen Barrow at Richards for the care and concern she has shown in solving my hot tub problem. She reflects how Richards is reliable and trustworthy. 

Rhonda R's profile image
Rhonda R 
9 months ago

Richard’s Pools service department has been so helpful to resolve my pool heater issues swiftly. Kristen was able to fit me in on short notice and Stefan and Everett arrived promptly and were able to accurately diagnose the issues. I appreciate everyone’s collaboration, expertise and hard work! 

Ivana L's profile image
Ivana L 
9 months ago

We purchased a hot tub through Richard’s almost 3 years ago. We are now needing some servicing done to our hot tub cover and I really want to say that Kristen ****** was PHENOMENAL. We’ve spoken to quite a few employees throughout the process and no one has offered the extensive and exceptional customer service she has. Ask for Kristen! 

Kelly L's profile image
Kelly L 
9 months ago

Kristen, Angel and Stefan provide excellent customer service. We appreciate them. 

Martin R's profile image
Martin R 
9 months ago

I had the pleasure of working with Kristin Barrow, and I am pleased to share my exceptional experience with her customer service at Richard's Total Backyard Solutions. Kristin stands out for her professionalism, courteous nature, and candor, ensuring that every interaction is not only efficient but also genuinely pleasant. She has an admirable ability to address concerns with straightforwardness, providing clear and honest communication at every step. When I encountered issues with my brand-new hot tub, Kristin's prompt res... read more

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 4.7 star rating with 1,592 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is closed now. It will open tomorrow at 9:00 a.m.