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Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just want to thank Kristen ****** at Richards Backyard Services at the Hwy 6 location!! I had a problem with my spa cover within 2 years of purchase - she went to bat for me with the company and got a no-cost replacement cover - that saved me a ton of money. I love the folks at this RBS location and Kristen really went the extra mile for me which I really appreciated!!
Business response:
Thanks Mr. ****!! We sure do remember that gorgeous backyard set-up you have. Happy Hot Tubbin'
I’m very happy with purchasing a spa from Richard’s. It’s not just a one-time transaction. The sophisticated equipment may need maintenance and tweaks over time. Kristen ****** and her service team are fantastically knowledgeable and helpful.
Kristen ******at RBS was incredibly helpful and responsive. Great service! Jim ****
It was wonderful to see Kristen yesterday at the Highway 6 South store. She was part of the team that built my pool/spa almost 8 years ago. I requested to have the settings of my Pentair Intellicenter properly reconfigured after I tinkered with it during one of the times we had a hard freeze here in Houston. Her warm welcome and responsiveness to my request brought back memories of how she had served me during the course of the project. She is definitely a valuable asset to RTBS! Btw, ever since our pool was built, the whole... read more
Kristen ****** is always friendly, knowledgeable and helpful. Quick to respond also.
So appreciative of the speed and helpfulness of this team, especially during the holidays!!
Kristen, Angel, Stefan, Everett, & Justin Are amazing. Angel is so knowledgeable.
Business response:
Thanks Lisa for the feedback and kind words!
Kristen ******is always so helpful. Glad we have Richards!
Business response:
Thanks Kim for the review!
I'm happy to say *******'s Total Backyard Solutions did the right thing. Mr. *******and I came to an agreement to address my problem. This is the customer service I and anyone else who uses *******'s Total Back Yard Solution deserve. They did the right thing. With that said, I will use and recommend ******* Total Backyard Solutions to everyone and for future projects only because Mr. ******* is a man of his word. This is all I wanted to feel like a valued customer. Thank you, Mr. *******.
Business response:
Thank you Angelo for the feedback and kind words! Our team is always here for you.
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 4.7 star rating with 1,604 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is open now. It will close at 6:00 p.m.