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Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
A Premier Pool Company Serving Houston And Beyond We build and service pools anywhere in Houston, Katy, Sugarland, Spring, The Woodlands and all the way from Huntsville to Beaumont to Galveston to Victoria and over to Brenham! Whether you live in Sienna Plantation, River Oaks, Cross Creek Ranch, West University, Bellaire, Aliana, Cinco Ranch, Greatwood, The Woodlands or The Heights, Richard’s Total Backyard Solutions is here for you and ready to see your dreams come to life and for your family to make memories of a lifetime... read more
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I want to thank Kristen Barrow at Richards for the care and concern she has shown in solving my hot tub problem. She reflects how Richards is reliable and trustworthy.
Business response:
Thank you Bill for this review!
Richard’s Pools service department has been so helpful to resolve my pool heater issues swiftly. Kristen was able to fit me in on short notice and Stefan and Everett arrived promptly and were able to accurately diagnose the issues. I appreciate everyone’s collaboration, expertise and hard work!
Business response:
Thank you so much for taking the time to leave this amazing review!
We purchased a hot tub through Richard’s almost 3 years ago. We are now needing some servicing done to our hot tub cover and I really want to say that Kristen ****** was PHENOMENAL. We’ve spoken to quite a few employees throughout the process and no one has offered the extensive and exceptional customer service she has. Ask for Kristen!
Business response:
Thank you so much for the kind words!
Kristen, Angel and Stefan provide excellent customer service. We appreciate them.
Business response:
Thank you Kelly!
I had the pleasure of working with Kristin Barrow, and I am pleased to share my exceptional experience with her customer service at Richard's Total Backyard Solutions. Kristin stands out for her professionalism, courteous nature, and candor, ensuring that every interaction is not only efficient but also genuinely pleasant. She has an admirable ability to address concerns with straightforwardness, providing clear and honest communication at every step. When I encountered issues with my brand-new hot tub, Kristin's prompt res... read more
Business response:
We love this, thank you so much for sharing!
Kristen and Everett are great . Kristen did a great job scheduling my bi yearly service and Everette did a prefect kob cleaning g Mt swim spa.
Business response:
Thank you for the reivew!
We have had nothing short of an amazing experience with Richard's Total Backyard Solutions. Kristen Barrow, Stefan, Justin, and Angel have been fantastic! We Bought house with an existing pool and hot tub that were in need of repairs. They had e been great. The communication and follow up has been above and beyond.
I purchased a swim spa 2 years ago and have been very happy. Unfortunately we discovered some cracks in the shell, and I worked with Kristen to have the unit serviced. The spa manufacturer was reluctant to agree to a warranty claim, but Kristen worked all angles to get the unit repaired at minimal costs with some assistance from the manufacturer. Definitely appreciate the extra effort.
Kristen ******was extremely helpful and knowledgeable getting our spa back up and running. Highly recommend.
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 5 star rating with 1,312 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is closed now. It will open at 9:00 a.m.