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Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
A Premier Pool Company Serving Houston And Beyond We build and service pools anywhere in Houston, Katy, Sugarland, Spring, The Woodlands and all the way from Huntsville to Beaumont to Galveston to Victoria and over to Brenham! Whether you live in Sienna Plantation, River Oaks, Cross Creek Ranch, West University, Bellaire, Aliana, Cinco Ranch, Greatwood, The Woodlands or The Heights, Richard’s Total Backyard Solutions is here for you and ready to see your dreams come to life and for your family to make memories of a lifetime... read more
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a swim spa 2 years ago and have been very happy. Unfortunately we discovered some cracks in the shell, and I worked with Kristen to have the unit serviced. The spa manufacturer was reluctant to agree to a warranty claim, but Kristen worked all angles to get the unit repaired at minimal costs with some assistance from the manufacturer. Definitely appreciate the extra effort.
Kristen ******was extremely helpful and knowledgeable getting our spa back up and running. Highly recommend.
Kristin set up a service call for me and they fixed a little problem I was having. Thanks, Kristin!
Kristen ****** helped me so much and saved a lot of time in getting what I needed. I have been working with her over the past 4 years and she has ALWAYS been professional and efficient. Thanks Kristen !
RTBS built our pool in the summer of 2020. We added the Richard's lifetime warranty to the project knowing that things can go wrong over time - and it has already paid off for us. We recently sprung a leak in our Ultra UV water sanitizer (and ozinator) unit as well as a slow leak in one of the pumps. We called RTBS and Kristen ****** handled the whole repair process like a rock star! While a couple things were considered normal wear and tear, the replacement UV unit was covered under the warranty and we only had to pay for l... read more
Just purchased my so desired spa yesterday and Kristen was great! She was very attentive and provided me with all the details about the products. I am totally satisfied with her customer service!
We had a great experience getting our hottub repaired. Kristen ****** was amazing to work with and made the whole transaction so easy. Thank you!
Kristen ****** is a BIG helper. She knows how to take care of customer within 48 hours. She took care if my leaking water and resurface my pool plaster. She is the best!
Big Kudos to Richard's TBS and their team. We were in need of a new Hot Springs spa (our 3rd) and from the initial help in selection provided by Billy Rivers to the final installation electrical connection by Kevin, the experience was exceptionally good! The delivery, organized by Beatrice ***** and carried out by the on-site team led by Drew, was flawless. Drew and his team arrived on time and worked in a quick and professional manner. Drew worked out the traverse of a large landscape bed without damage to some key planting... read more
Business response:
Thanks for the love Bob and congrats on owning hot tub #3! So glad the team took great care of you and as always, our team is always here for you!
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 5 star rating with 1,466 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is closed now. It will open tomorrow at 9:00 a.m.