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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Quick and easy" Pros: I like that I can track all of my calls. Its also nice to not use your cell phone number so when you don't feel like working, you can still use your cell phone and not worry about work calls.Cons: Its too expensive. I pay less for services that are more critical. If this price included 3 users instead of just one then I would strongly consider it. Price diverted me after the free trial. I did like the product though.
"Easy to use but extremely spotty service" Pros: The service is extremely easy to use. I can have an app on my phone and an app on my computer plus still use my desk phone. I am reachable anywhereCons: The service consistently cuts in and out. It's texting feature is pointless and never used. I have also experienced delays in phone calls.
"I use this at work to send a receive faxes from multiple locations." Overall: convenience, privacy, ease of usePros: I can fax from my desktop! It's so cool that I can get my faxes in my email rather than having to use a separate machine to clutter my office. I also have my own fax number rather than having to share a fax with the many other people in my office. It comes right to me so I know when I give out my number I won't lose a fax because someone picked it up by mistake.
"Variety of Features for Office Use" Overall: Easy to use, variety of functions besides phone calls, multiple features for setting up phone for a business.Pros: Easy to use and set up phone system with high quality sound. The online site for the back end has a variety of features you can set up and it is very easy to navigate and use. They also have a windows desktop app to use even more features/functions the physical phone itself cannot.Cons: We have had one phone that does not work for some reason must be defective. One o... read more
"My experience has been middle of the road" Pros: I like that my staff can receive their work calls on the road without having to give out their personal phone numbers.Cons: The customer service can be difficult to reach. I am constantly dropping calls and/or the call quality is very poor.
"Good. I think it's inaccurate with extensions, but great otherwise! " Pros: I love that voice mails come right to my email and boy- they are FAST! As soon as a voicemail is done recording it goes right to your inbox which is great - helps me get to our customers quicker!Cons: Sometimes I'll get voicemails sent to my email and I know for a fact the caller did not dial my extension (I won't have any missed calls) HOWEVER, I don't know if this is a Ring Central thing or if the set-up of our account was done incorrectly. This h... read more
"Overall A Good Choice" Pros: Integration with CRM is cool. The iPhone app is a plus. VOIP is certainly a value-add compared to the old world of PBX.Cons: The standard computer voices are a little less than ideal and there seems to be some delays between menu prompts but not a huge hassle.
"Does the job. As long as everything is set up, there shouldn't be many more problems." Overall: - Ease of use after everything is already set up and you know how to find the recordings.Pros: - Able to download the call recordings - Able to see calls for the past 60 days - Shows Caller ID for the people who called the numberCons: - Unable to download the voice messages along with the call recordings - You have to know to choose "Extension" and not "Admin Portal" in order to find the voice messages - Sometimes the calls don't... read more
"We use RingCentral daily for company inbound and outbound calls." Pros: I love that my voicemails are sent directly to my email. This makes listening and looking back on them super easy! I also like that it keeps track of missed calls, calls received, and calls made for quite a while back. I have been very satisfied so far!Cons: When I get a voicemail it will say that it has gone to my extension when I know that my colleague and I both got the call (so it would be the support extension, not personal). This can make it confu... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.