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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"great" Overall: make callsPros: I use this for making calls. I know it can do more but that's what I use it for. the service is never down. when you log in, it's not very difficult to setup call groups, and all the fancy stuff.Cons: I seriously have no complaints except that the navigation of the admin UI is kinda hard . For example if you want to mess with the adv settings like change company hours or something it can be kinda hard to find what you need but that's something we only do once or twice a year.
"Great for when you are on the go" Overall: Can make calls from anywhere, and still appears as though I'm in the office.Pros: There is never any down time or connectivity issues. Theres not a lot of steps, very easy to use and no lag.Cons: The price is a draw back, but its better than Jive. It does feel a tad overwhelming at first, because of all the option and features available.
"The best business VOIP option " Pros: The desktop softphone app has everything you need from your phone, meetings, glip, text, and fax all in oneCons: Pay attention to what you sign with them.
"Good for VoIP, extra features are weak" Pros: Good solid VoIP calls, powerful admin console for managing users, ring groups, etc. Great reporting. Compatible with many common desk phones or use a headset with desktop app.Cons: Cell phone is horrible, drops calls all the time. UI of desktop app can be confusing, lots of clicks to do simple tasks.
"Dependable, flexible phone service that can adapt to growing needs seemlessly" Overall: Provides out entire office with voice services with the added benefit of adding lines whenever needed!Pros: The ability to add new employees to our directory, even our remote employees, plus great customer service!Cons: Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want.
"Works great since i am always on the go." Pros: I never worry anymore about what if i gets deleted or I have to step out of the office but need my fax that i really need. Great dependable software always there and very easy to use.Cons: Really nothing that i have bad to say however i do admit their customer service is sometimes a hassle meaning not easy to get a hold of someone quick and a few long hold times.
"Great for a small business looking for VOIP and E-FAX" Pros: The best attribute by far is the ability to Fax to your phone number... With E-FAX it prints right to my printer, and alerts me on my monitor!Cons: If you don't log in when your computer turns on, you can miss a fax. Many times, I didn't realize that I did not login and faxes get backed up.
"I am a Sales Representative" Pros: I think the ability to log this program into other programs has been very easy to be able to track this information. I also like that we are able to utilize this information with faxes, texts, voicemails, and other information. It has been incredibly easy to use this program.Cons: I have found that leaving my computer turned off of a night that my RingCentral information gets logged out too. I have also found that there is confusion of which number I am calling clients with.
"Great and Easy to use" Overall: Easy communication with our caregivers and clients. Use of the software on cellphones. Faxing capabilities. Call conferencing.Pros: It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer.Cons: There really isnt anything that I dont like. I would have to say though that the faxing feature could be upgraded just a little, making cover pages can be a little confusing.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.