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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"RingCentral VOIP services offer great value but not a flawless experience." Pros: Having shopped business telephony solutions for my own professional practice, I settled on RingCentral as offering the best value for my dollar. I didn't need the VOIP services specifically, but since getting a suite of services from RingCentral I have used them routinely. Focusing specifically on the VOIP service offered by RingCentral I will say that RingCentral offers all the hard- or soft-line system customization options you could want, a... read more
"Mr" Pros: RingCentral is always improving and growing. I've been with them since 2010 and, in that time, they've released more new functionality, improvements, etc than any other piece of software I use, combined. They are constantly rolling out new stuff, practically every month. The service itself is very reliable and rarely has issues.Cons: Phone support can be difficult and time consuming. Luckily, their satisfaction forum is well staffed and responsive.
"Great product for on the go!" Overall: Being able to stay in constant communication with clients. Texting allows for more instantaneous responses and clients love it!Pros: I love being able to transfer calls to any number. I travel somewhat regularly - all I do is download the app to my phone and I can make calls from my business number right from my personal cell. Clients see the business number instead of mine! I can also send text messages and faxes through the service. The VoIP option is great if cell signal is down.Con... read more
"Great overall product for corporate VOIP" Pros: It has a bunch of different uses and the mobility of the phone system now that it is in the cloud has proven to be extremely useful.Cons: Mostly do not like that you need to pay extra for the transcribed voicemail feature since other platforms include it free.
"Expensive, but worth it if you abuse the system." Overall: We are able to easily communicate (and keep track of our communications) in voice and text from opposite sides of the world without anyone calling in having any indication that we're not all in the same time zone.Pros: RingCentral allows a far-flung Internet-based company to act like a local company in terms of having a local number to call (and call from), while allowing you to quickly and flawlessly transfer callers between extensions even if those extensions are ... read more
"great" Overall: make callsPros: I use this for making calls. I know it can do more but that's what I use it for. the service is never down. when you log in, it's not very difficult to setup call groups, and all the fancy stuff.Cons: I seriously have no complaints except that the navigation of the admin UI is kinda hard . For example if you want to mess with the adv settings like change company hours or something it can be kinda hard to find what you need but that's something we only do once or twice a year.
"Great for when you are on the go" Overall: Can make calls from anywhere, and still appears as though I'm in the office.Pros: There is never any down time or connectivity issues. Theres not a lot of steps, very easy to use and no lag.Cons: The price is a draw back, but its better than Jive. It does feel a tad overwhelming at first, because of all the option and features available.
"The best business VOIP option " Pros: The desktop softphone app has everything you need from your phone, meetings, glip, text, and fax all in oneCons: Pay attention to what you sign with them.
"Good for VoIP, extra features are weak" Pros: Good solid VoIP calls, powerful admin console for managing users, ring groups, etc. Great reporting. Compatible with many common desk phones or use a headset with desktop app.Cons: Cell phone is horrible, drops calls all the time. UI of desktop app can be confusing, lots of clicks to do simple tasks.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.