This profile has been claimed by the business owner or representative.
RingEX
About this business
Does the job, but error prone. Pros: RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient. Cons: The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this.
Very good tool when it works, but there are frequent bugs. Pros: Ring Central is one of the best VOIP systems. There are many integrations (with CRMs like Salesforce for instance) and the interface is easy to use (on your computer or cell phone). The features that the vast majority of companies need are available and easy to set-up. Cons: There are bugs/issues a bit too often. If your business requires constant phone calls, your phone system's reliability is of the utmost importance. Unfortunately, Ring Central has issues qu... read more
Decent fax system Pros: I like that it can be installed on as many computers as needed. I also like the online portal for a back up to the softphone app Cons: The system doesn't always update consistently throughout all the installed soft app, maybe we have to many logged in at once, not sure.
Phone system for businesses Pros: It is easy to use and quite simple to learn the phone system as time passes. They have different options for services as well as telephones. Cons: Their customer service is not good at all, it takes awhile to get through and once you get through they just want to send someone out.
The platform is extremely clean and user friendly Pros: RingCentral has by far the easiest setup compared to others that we've used. Communications were in the cloud, in no time! Another plus, due its compatibility with other platforms - it allows for greater flexibility than the alternatives. Cons: I can't think of any downside to having RingCentral. Due to the swift deployment and many features, it's hard to be disappointed with choosing them for your VOIP solution.
One of the most complete easy to use fully cloud solutions out there Pros: No need to have anything but a desk phone, computer, or mobile device, and the internet to make it work. It is very feature-rich. They work with many phones, even others like Microsoft say are not compatible. If you have a bunch of old equipment that won't work with another cloud provider, RC will be one of your best bets to work with your hardware. If even they don't work with your devices, you probably need to get rid of your archaic technology. Pro... read more
Always accessible, regardless of where you live Pros: VERY easy to set-up! Call forwarding when I am traveling. SMS capabilities. "ring too" is silly easy. GUI instructions/visuals couldn't be any simpler. Cons: Without physically going in and changing my status, I could receive calls 24/7. Never really found out where to change my "ring" tone. Overall: I looked at several VOIP services and Ring Central seemed to have "it". Since I work from home I didn't want my personal home number or work cell number out there because the... read more
Ring Central allows our team to all have their own extensions and departments for calls. Pros: Very quick to set recruiters and employees up with their own extensions. Fairly easy to work on call forwarding (ex: 1 for recruiting, 2 for dispatch, etc). Call quality is also fantastic. Cons: Lots of bugs seem to pop up, also goes offline a little more than I'd normally prefer. Tech support seems to fix the issue, only for it to arise again for a few days. Overall: Keeps our entire business under one line with the proper call fo... read more
customer for 1 year Pros: - liked that it had Salesforce (SFDC) integration - looked easy to setup and use; customization for extensions - provides a messaging tool, video conferencing, an all in one solution Cons: - sfdc integration is weak; calls are not logged and click to dial does not work for many employees - customer support is the worst. I worked with a specific sales rep and it was great leading up to the point where we signed the contract. After that, impossible to get a response. - set up for a virtual receptionis... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,613 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.