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RingEX
About this business
Phone system for businesses Pros: It is easy to use and quite simple to learn the phone system as time passes. They have different options for services as well as telephones. Cons: Their customer service is not good at all, it takes awhile to get through and once you get through they just want to send someone out.
The platform is extremely clean and user friendly Pros: RingCentral has by far the easiest setup compared to others that we've used. Communications were in the cloud, in no time! Another plus, due its compatibility with other platforms - it allows for greater flexibility than the alternatives. Cons: I can't think of any downside to having RingCentral. Due to the swift deployment and many features, it's hard to be disappointed with choosing them for your VOIP solution.
One of the most complete easy to use fully cloud solutions out there Pros: No need to have anything but a desk phone, computer, or mobile device, and the internet to make it work. It is very feature-rich. They work with many phones, even others like Microsoft say are not compatible. If you have a bunch of old equipment that won't work with another cloud provider, RC will be one of your best bets to work with your hardware. If even they don't work with your devices, you probably need to get rid of your archaic technology. Pro... read more
Always accessible, regardless of where you live Pros: VERY easy to set-up! Call forwarding when I am traveling. SMS capabilities. "ring too" is silly easy. GUI instructions/visuals couldn't be any simpler. Cons: Without physically going in and changing my status, I could receive calls 24/7. Never really found out where to change my "ring" tone. Overall: I looked at several VOIP services and Ring Central seemed to have "it". Since I work from home I didn't want my personal home number or work cell number out there because the... read more
Ring Central allows our team to all have their own extensions and departments for calls. Pros: Very quick to set recruiters and employees up with their own extensions. Fairly easy to work on call forwarding (ex: 1 for recruiting, 2 for dispatch, etc). Call quality is also fantastic. Cons: Lots of bugs seem to pop up, also goes offline a little more than I'd normally prefer. Tech support seems to fix the issue, only for it to arise again for a few days. Overall: Keeps our entire business under one line with the proper call fo... read more
customer for 1 year Pros: - liked that it had Salesforce (SFDC) integration - looked easy to setup and use; customization for extensions - provides a messaging tool, video conferencing, an all in one solution Cons: - sfdc integration is weak; calls are not logged and click to dial does not work for many employees - customer support is the worst. I worked with a specific sales rep and it was great leading up to the point where we signed the contract. After that, impossible to get a response. - set up for a virtual receptionis... read more
Best small business phone system out there Pros: It is hands down the best small business phone system out there. A lot of features. You can get it to do whatever you need. The app is great for transferring from your mobile device to landline. Cons: Sometime the features can be cumbersome to use or setup. It isn't always clear what the adjustments you are making will do. It would be nice to have a way to push all of the changes to all extensions, groups, etc. Expensive!
Ringcentral VoIP is a feature rich solution for your business phone system. Pros: Every feature you can think of is included and support is fast and resolves all issues. I like that I can access my phone using my PC or my mobile device as if I was in the office. Cons: The cost. It is pretty expensive compared to say VoIP service through an ISP provider. if it is within your budget and you need a robust feature set for your organization then you can't go wrong with RingCentral. Overall: A Seamless and hassle free VoIP phone s... read more
Great, flexible telephone management system Pros: Once it is set up, it can handle all the telephone needs of a SMB. Rich feature set - most of what you could possibly want is available. Cons: Complicated and sometimes inflexible set up: call ease and quality is dependent on settings. Very occasionally buggy.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,561 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.