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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
customer for 1 year Pros: - liked that it had Salesforce (SFDC) integration - looked easy to setup and use; customization for extensions - provides a messaging tool, video conferencing, an all in one solution Cons: - sfdc integration is weak; calls are not logged and click to dial does not work for many employees - customer support is the worst. I worked with a specific sales rep and it was great leading up to the point where we signed the contract. After that, impossible to get a response. - set up for a virtual receptionis... read more
Best small business phone system out there Pros: It is hands down the best small business phone system out there. A lot of features. You can get it to do whatever you need. The app is great for transferring from your mobile device to landline. Cons: Sometime the features can be cumbersome to use or setup. It isn't always clear what the adjustments you are making will do. It would be nice to have a way to push all of the changes to all extensions, groups, etc. Expensive!
Ringcentral VoIP is a feature rich solution for your business phone system. Pros: Every feature you can think of is included and support is fast and resolves all issues. I like that I can access my phone using my PC or my mobile device as if I was in the office. Cons: The cost. It is pretty expensive compared to say VoIP service through an ISP provider. if it is within your budget and you need a robust feature set for your organization then you can't go wrong with RingCentral. Overall: A Seamless and hassle free VoIP phone s... read more
Great, flexible telephone management system Pros: Once it is set up, it can handle all the telephone needs of a SMB. Rich feature set - most of what you could possibly want is available. Cons: Complicated and sometimes inflexible set up: call ease and quality is dependent on settings. Very occasionally buggy.
I find RingCentral to be very efficient and easy to work with for my needs Pros: I like being able to track calls on a call log that I can download into Excel. I can download call logs and use the Find option in Excel to check for numbers to prove the presence of calls. I use the RingCentral app on my smart phone. The ability to text as well as call is very helpful because so many people will read a text ahead of a voice message. Multiple users were not difficult to set up after support walked me through the process. Support... read more
Overall good. Pros: Records my calls when I need it to, sends calls to my cell when I'm out of the office. It also sends voicemails to my cell when I am not in the office. So overall it takes care of all of my phone needs. Cons: Sometimes the reception is spotty. This is very frustrating because I am a salesman and I need my voice to come off positively or else I can lose a sale. Overall: Making phone calls, recording call in case I forgot something, showing my calls to my boses for them to grade me, for coaching purposes, e... read more
Great telephone system Pros: I have used this software in limited capacity but found it easy to use and better than similar systems Cons: I don't have anything negative to say about this product, it ticks all the boxes as far as I'm concerned
Easy to use faxing service that meets all of our needs. Pros: Our office utilizes RingCentral for all of our faxing needs. The program is very easy to navigate and is very reliable. We love the almost instant notification when a fax fails so we can remedy the issue immediately with our clients. Cons: The program does take a little longer to load at the initial start up but other than that, the program works great. Overall: Easy to use faxing service and notification system.
Overall great solution for business phone service Pros: Very powerful solution that can be fully managed through their online interface. I like the support of all of the Polycom phones, support for presence, call queue setups, schedules, etc. It's a very comprehensive system that does a LOT. Cons: $3 Overall: Overall good product but there is a learning curve on the setup (Complex interface) and their phone support isn't great
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.