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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Overall great quality Pros: The voip quality, especially with the HD voice, is amazing! You need to be sure that you have a good mic and headset to take advantage of it, otherwise you wouldn't see too much improvement. The bandwidth requirements are minimal and I rarely have issues with calls/faxes/messages. Being able to call, fax, and message to/from DIDs is really handy and makes this service even more valuable to have. Cons: Support has historically been hit or miss at times, but overall has been very helpful and product... read more
Ring Central is a great system for small businesses. Love the phone App, makes it easy on the go! Pros: The best part about this software is the phone App. You can control everything from your phone, including calling from your business number from anywhere. Conferencing and Meetings are especially easy from your phone, so missing a meeting due to being stuck in traffic is no longer an excuse! I love Glip, the new messaging ability as well. Cons: It would be nice to have a little better connection with Gmail, but as far as p... read more
Very please since going to RingCentral Pros: Our company switched over to RingCentral earlier this year and we are extremely pleased. The implementation process went really well. The customer service department is probably the best of all of the CS depts we have to work with regularly. They're incredibly helpful and kind. Everything seems to work well as is planned to. I can't think of anything that has been a big issue that has been the fault of RingCentral. Most issues we've had have been network or phone related and not s... read more
Rock Solid VoIP with great features, but on the expensive side Pros: $4 Cons: The only cons I can think of are the price (although not as high as 8x8) and the occasional (quite rare, really) long wait time to call support. It can feel a bit overwhelming at first because of all the options and features, but once the initial setup is done, it should be fine. Overall: It's really quite something to have a portable phone system that you can use on any device that can access the internet.
Great and very easy to use. Had a few outages at the beginning of service contract. Pros: Desktop application is very easy to use and figure out. Doesn't take much technology knowledge to get the service working. Cons: In the beginning of the using the product, we had a few issues with the service dropping mid-call. This was confirmed to be on RingCentrals end too. Overall: Great telephony service.
An awesome tool for staying in touch Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell phone number. This software allows that via an easy to use app. Cons: The only issue you'll have is trying to stay up to date on all the new services they are always providing. I get emails monthly on a new service that is available to me, or an upgrade of some kind, and though I don't need it, I appreciate their effort to stay best in... read more
Great phone system, easy to use! Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails. Cons: It takes a long time to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing! Overall: More accessibility to my phone calls, faxes, and texts.
I love this product! Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can review everything and save it without ever needing to print it and wasting paper! Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching betwee... read more
RingCentral recording has been a great tool for my business and very easy to use. Pros: Easy to use. You can find your recordings very easy even a person like myself who is not very tech savvy can use this tool without developing a headache. Overall: Easy to use and I can use it even from my smart phone.
RingEX has a 4.2 star rating with 2,519 reviews.
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