This profile has been claimed by the business owner or representative.
RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"In my experience, the customer service was not that consistent." Pros: I like that this software offers so many features and that it operates on an established platform with an overall good reputation to back it up.Cons: Unfortunately, we have not had the be best customer service experience. Some of the reps and tried the hard sell (which is real turn-off) and then you might get a rep. who respects your budget and is willing to discuss what is best for you based on that and the needs you express.
"Rock Solid VoIP with great features, but on the expensive side" Overall: It's really quite something to have a portable phone system that you can use on any device that can access the internet.Pros: Never had any downtime with RingCentral, which is a big deal to compensate for the fact that we all work remotely. It's important to feel that we can JUST call. We had the occasional weird softrware incompatibility issues withe some USB headsets with the Softphones, but besides that, it felt like it just worked. We have always b... read more
"Great and very easy to use. Had a few outages at the beginning of service contract." Overall: Great telephony service.Pros: Desktop application is very easy to use and figure out. Doesn't take much technology knowledge to get the service working.Cons: In the beginning of the using the product, we had a few issues with the service dropping mid-call. This was confirmed to be on RingCentrals end too.
"An awesome tool for staying in touch" Overall: All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell phone number. This software allows that via an easy to use app.Cons: The ... read more
"Great phone system, easy to use!" Overall: More accessibility to my phone calls, faxes, and texts.Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.Cons: It takes a long time to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!
"I love this product!" Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can review everything and save it without ever needing to print it and wasting paper!Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching betwe... read more
"This makes managing quality control for our scheduling department a breeze!" Overall: It has helped the training in our scheduling department tremendously! I have no complaints with this software; it has worked exactly as described and done exactly what I need it to do.Pros: I like how well organized and easily accessible the audio recordings are plus the recording quality is incredibly clear, which has helped tremendously in making sure processes and protocol are being implemented and executed properly.
"RingCentral recording has been a great tool for my business and very easy to use." Overall: Easy to use and I can use it even from my smart phone.Pros: Easy to use. You can find your recordings very easy even a person like myself who is not very tech savvy can use this tool without developing a headache.
"we use his for our office phones and for faxing, etc - " Pros: many many functions to do a lot of things - a lot of extras - getting calls forwarded to cell phones; sending email notifications that contain the messageCons: it is a voint venture between at&t and ring central and every time we call no one knows if we should be speaking with the ring central reps or the att reps - very confusing
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.