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RingEX

4.2

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    4.22,561 reviews
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    Amanda C.'s profile image
    Amanda C. 
    7 years ago

    Great for when you are on the go Pros: There is never any down time or connectivity issues. Theres not a lot of steps, very easy to use and no lag. Cons: The price is a draw back, but its better than Jive. It does feel a tad overwhelming at first, because of all the option and features available. Overall: Can make calls from anywhere, and still appears as though I'm in the office. 

    Jake L.'s profile image
    Jake L. 
    7 years ago

    The best business VOIP option Pros: The desktop softphone app has everything you need from your phone, meetings, glip, text, and fax all in one Cons: Pay attention to what you sign with them. 

    Verified Reviewer's profile image
    Verified Reviewer 
    7 years ago

    Good for VoIP, extra features are weak Pros: Good solid VoIP calls, powerful admin console for managing users, ring groups, etc. Great reporting. Compatible with many common desk phones or use a headset with desktop app. Cons: Cell phone is horrible, drops calls all the time. UI of desktop app can be confusing, lots of clicks to do simple tasks. 

    Justin R.'s profile image
    Justin R. 
    7 years ago

    Dependable, flexible phone service that can adapt to growing needs seemlessly Pros: The ability to add new employees to our directory, even our remote employees, plus great customer service! Cons: Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want. Overall: Provides out entire office with voice services with the added benefit of adding lines whenever needed! 

    Harold F.'s profile image
    Harold F. 
    7 years ago

    Works great since i am always on the go. Pros: I never worry anymore about what if i gets deleted or I have to step out of the office but need my fax that i really need. Great dependable software always there and very easy to use. Cons: Really nothing that i have bad to say however i do admit their customer service is sometimes a hassle meaning not easy to get a hold of someone quick and a few long hold times. 

    Verified Reviewer's profile image
    Verified Reviewer 
    7 years ago

    Great for a small business looking for VOIP and E-FAX Pros: The best attribute by far is the ability to Fax to your phone number... With E-FAX it prints right to my printer, and alerts me on my monitor! Cons: If you don't log in when your computer turns on, you can miss a fax. Many times, I didn't realize that I did not login and faxes get backed up. 

    Verified Reviewer's profile image
    Verified Reviewer 
    7 years ago

    I am a Sales Representative Pros: I think the ability to log this program into other programs has been very easy to be able to track this information. I also like that we are able to utilize this information with faxes, texts, voicemails, and other information. It has been incredibly easy to use this program. Cons: I have found that leaving my computer turned off of a night that my RingCentral information gets logged out too. I have also found that there is confusion of which number I am calling clients with. 

    Kellie S.'s profile image
    Kellie S. 
    7 years ago

    Great and Easy to use Pros: It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer. Cons: There really isnt anything that I dont like. I would have to say though that the faxing feature could be upgraded just a little, making cover pages can be a little confusing. Overall: Easy communication with our caregivers and clients. Use of the software on cellphones. Faxing capabilities. Call conferencing. 

    Armando S.'s profile image
    Armando S. 
    7 years ago

    Best softphone ever Pros: This tool is great for any company. Our call center gets everything it needs with Ring Central. Many reports available and calls are recorded automatically which is great. Cons: Even the automated recording is fine, sometimes you need to securely pause the recording to avoid saving sensitive information. I do not see that option available 

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    How is RingEX rated?

    RingEX has a 4.2 star rating with 2,561 reviews. 

    When is RingEX open?

    RingEX is closed now. It will open tomorrow at 9:00 a.m.