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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Dependable, flexible phone service that can adapt to growing needs seemlessly" Overall: Provides out entire office with voice services with the added benefit of adding lines whenever needed!Pros: The ability to add new employees to our directory, even our remote employees, plus great customer service!Cons: Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want.
"Works great since i am always on the go." Pros: I never worry anymore about what if i gets deleted or I have to step out of the office but need my fax that i really need. Great dependable software always there and very easy to use.Cons: Really nothing that i have bad to say however i do admit their customer service is sometimes a hassle meaning not easy to get a hold of someone quick and a few long hold times.
"Great for a small business looking for VOIP and E-FAX" Pros: The best attribute by far is the ability to Fax to your phone number... With E-FAX it prints right to my printer, and alerts me on my monitor!Cons: If you don't log in when your computer turns on, you can miss a fax. Many times, I didn't realize that I did not login and faxes get backed up.
"I am a Sales Representative" Pros: I think the ability to log this program into other programs has been very easy to be able to track this information. I also like that we are able to utilize this information with faxes, texts, voicemails, and other information. It has been incredibly easy to use this program.Cons: I have found that leaving my computer turned off of a night that my RingCentral information gets logged out too. I have also found that there is confusion of which number I am calling clients with.
"Great and Easy to use" Overall: Easy communication with our caregivers and clients. Use of the software on cellphones. Faxing capabilities. Call conferencing.Pros: It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer.Cons: There really isnt anything that I dont like. I would have to say though that the faxing feature could be upgraded just a little, making cover pages can be a little confusing.
"Excellent cloud phone system for small business!" Overall: Seamless phone integration across multiple offices, a greatly reduced cost, and higher reliability and redundancy.Pros: Ring Central is extremely easy to use and set up. Reliability is second to none and it has allowed me to seamlessly integrate our corporate phone system across three offices spread out around the country. The online and desktop experience is superb and well-liked by all employees. The app for smartphone makes it very easy to use your mobile device ... read more
"Great product for a business on the move" Overall: We now have the ability to customize our entire phone system at the click of a button.Pros: I love the ability to customize everything within the phone system. This software provides a small to large company the ability to be very agile with their phone systems.Cons: Difficult to learn the software at first. It is a cumbersome software, that can take some time to set up correctly but once you have it set up it is worth every minute and dime spent doing so.
"Best softphone ever" Pros: This tool is great for any company. Our call center gets everything it needs with Ring Central. Many reports available and calls are recorded automatically which is great.Cons: Even the automated recording is fine, sometimes you need to securely pause the recording to avoid saving sensitive information. I do not see that option available
"System works Well , However the worst customer service" Pros: App works well. Desktop version seems to be very easy to learn . Also can set up password for each of your numbers....Cons: Customer service Horrible .. Call in for help with my account. No one I spoke with doesn't want to help.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.