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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Great for a small business looking for VOIP and E-FAX Pros: The best attribute by far is the ability to Fax to your phone number... With E-FAX it prints right to my printer, and alerts me on my monitor! Cons: If you don't log in when your computer turns on, you can miss a fax. Many times, I didn't realize that I did not login and faxes get backed up.
I am a Sales Representative Pros: I think the ability to log this program into other programs has been very easy to be able to track this information. I also like that we are able to utilize this information with faxes, texts, voicemails, and other information. It has been incredibly easy to use this program. Cons: I have found that leaving my computer turned off of a night that my RingCentral information gets logged out too. I have also found that there is confusion of which number I am calling clients with.
Great and Easy to use Pros: It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer. Cons: There really isnt anything that I dont like. I would have to say though that the faxing feature could be upgraded just a little, making cover pages can be a little confusing. Overall: Easy communication with our caregivers and clients. Use of the software on cellphones. Faxing capabilities. Call conferencing.
Best softphone ever Pros: This tool is great for any company. Our call center gets everything it needs with Ring Central. Many reports available and calls are recorded automatically which is great. Cons: Even the automated recording is fine, sometimes you need to securely pause the recording to avoid saving sensitive information. I do not see that option available
Excellent cloud phone system for small business! Pros: Ring Central is extremely easy to use and set up. Reliability is second to none and it has allowed me to seamlessly integrate our corporate phone system across three offices spread out around the country. The online and desktop experience is superb and well-liked by all employees. The app for smartphone makes it very easy to use your mobile device just like the desk phone and you can call all internal and external contacts on the go just as if you are at your desk. The c... read more
Great product for a business on the move Pros: I love the ability to customize everything within the phone system. This software provides a small to large company the ability to be very agile with their phone systems. Cons: Difficult to learn the software at first. It is a cumbersome software, that can take some time to set up correctly but once you have it set up it is worth every minute and dime spent doing so. Overall: We now have the ability to customize our entire phone system at the click of a button.
System works Well , However the worst customer service Pros: App works well. Desktop version seems to be very easy to learn . Also can set up password for each of your numbers.... Cons: Customer service Horrible .. Call in for help with my account. No one I spoke with doesn't want to help.
Great virtual contact center Pros: Ringcentral makes it easy for our team to call clients, have a phone tree setup for when they call and much more Cons: They never have 415 area codes and I have to request them to get these. This means calling their outsourced support department and while friendly, it takes forever to get things done
If this is one of the best VOIP services out there, we're lost, Batman. Pros: You can make calls from your browser, mobile phone, PC application, MAC, etc. You can purchase phone numbers in many countries around the world (as long as you have a proof of address). Some interesting new reports. Frequent updates to desktop app. Good admin portal with many features. Cons: Very expensive. Configurations are quite confusing - not because of the service itself, but because admin interface has bad UX and terminology used is not intu... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.