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RingEX
About this business
I find RingCentral to be very efficient and easy to work with for my needs Pros: I like being able to track calls on a call log that I can download into Excel. I can download call logs and use the Find option in Excel to check for numbers to prove the presence of calls. I use the RingCentral app on my smart phone. The ability to text as well as call is very helpful because so many people will read a text ahead of a voice message. Multiple users were not difficult to set up after support walked me through the process. Support... read more
Overall good. Pros: Records my calls when I need it to, sends calls to my cell when I'm out of the office. It also sends voicemails to my cell when I am not in the office. So overall it takes care of all of my phone needs. Cons: Sometimes the reception is spotty. This is very frustrating because I am a salesman and I need my voice to come off positively or else I can lose a sale. Overall: Making phone calls, recording call in case I forgot something, showing my calls to my boses for them to grade me, for coaching purposes, e... read more
Great telephone system Pros: I have used this software in limited capacity but found it easy to use and better than similar systems Cons: I don't have anything negative to say about this product, it ticks all the boxes as far as I'm concerned
Easy to use faxing service that meets all of our needs. Pros: Our office utilizes RingCentral for all of our faxing needs. The program is very easy to navigate and is very reliable. We love the almost instant notification when a fax fails so we can remedy the issue immediately with our clients. Cons: The program does take a little longer to load at the initial start up but other than that, the program works great. Overall: Easy to use faxing service and notification system.
Overall great solution for business phone service Pros: Very powerful solution that can be fully managed through their online interface. I like the support of all of the Polycom phones, support for presence, call queue setups, schedules, etc. It's a very comprehensive system that does a LOT. Cons: $3 Overall: Overall good product but there is a learning curve on the setup (Complex interface) and their phone support isn't great
Offers a more effective option for business communication. Pros: My favorite feature is the faxing capability. I love that I don't have to print anything! I can upload files to fax them out, and I receive .pdf files that I can view and not have to print. Cons: It is very simple to use. I haven't encountered a problem yet, and have not had to contact customer service.
Affordable, Easy Setup but Support is Lacking Pros: Ring Central is an affordable option to use. We have used it over the last several years. What we liked was pricing, features and ease of use for non-technical users. Setting it up and having it look like you had a whole team working for you rather than our smallish staff was a nice plus. In addition, we easily had one account that was used for a couple of different businesses without causing any confusion for our clients. Loved being able to have different ex Cons: Have a... read more
Okay for office environment Pros: I love that we can actually download the application on the phone. When we are not on our desk, we can still take phone call on our cell because the phone call gets forwarded to our cell phone. Cons: The only thing that I hate probably, NOTHING. Oooo probably changed the automated robot voice to be more not like robot?
Easy software with a big benefit Pros: I like that it totally removes the need to take notes during phone calls and try to pass them on to other individuals within the office. It takes away a lot of steps that would be needed, and is also a safe back up for any issues that may arise from discrepancies. Cons: It can be extra work trying to toggle between recording and not recording calls as there are some instances for confidentiality that we can't record phone calls.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,561 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.