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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Offers a more effective option for business communication. Pros: My favorite feature is the faxing capability. I love that I don't have to print anything! I can upload files to fax them out, and I receive .pdf files that I can view and not have to print. Cons: It is very simple to use. I haven't encountered a problem yet, and have not had to contact customer service.
Affordable, Easy Setup but Support is Lacking Pros: Ring Central is an affordable option to use. We have used it over the last several years. What we liked was pricing, features and ease of use for non-technical users. Setting it up and having it look like you had a whole team working for you rather than our smallish staff was a nice plus. In addition, we easily had one account that was used for a couple of different businesses without causing any confusion for our clients. Loved being able to have different ex Cons: Have a... read more
Okay for office environment Pros: I love that we can actually download the application on the phone. When we are not on our desk, we can still take phone call on our cell because the phone call gets forwarded to our cell phone. Cons: The only thing that I hate probably, NOTHING. Oooo probably changed the automated robot voice to be more not like robot?
Easy software with a big benefit Pros: I like that it totally removes the need to take notes during phone calls and try to pass them on to other individuals within the office. It takes away a lot of steps that would be needed, and is also a safe back up for any issues that may arise from discrepancies. Cons: It can be extra work trying to toggle between recording and not recording calls as there are some instances for confidentiality that we can't record phone calls.
Great for business of all sizes Pros: Easy to set up the automatic recording of inbound calls; quickly can set incoming and outgoing calls to record; can set up automatic recordings for any number of users; will save a large number of recordings; ability to customize announcements; automatic emails are sent when a call is recorded automatically; download/playback for up to 90 days. Digital fax enables you to send faxes right from email. Ability to check voicemails from phone/email is great for remote employees. Cons: None - ... read more
Easy to manage faxes Pros: I can store faxes to view later without having to print them. ability to create groups and send faxes to groups and received multiple faxes at the same time. Cons: Not being able to forward or reply via email to the sender of the fax without having to enter their email address.
Great software with a reasonable price Pros: The software is affordable for using as our entire phone system. There are also quite a few features and it's very easy to use. Plus they have excellent customer support. Cons: Every once in a while I run into a feature that I feel should be available but it isn't. For example, when using the RingCentral Cisco phone, I can't join two separate lines.
Robust office phone system Pros: Ringcentral does everything we need in a phone system. They were much cheaper than using our local phone service which is the main reason we switched. Cons: The Ringcentral software is bloated and sometimes take several hundred megabytes of memory. I wish that could be slimmed down. I also wish there was a way to add phone numbers to our contacts without logging to the online portal.
This software is easy to use even if you are a first timer. Pros: I like the way the navigation tabs and sub-folders are arranged and labeled. Makes it easy for a first time user to read and navigate to the program without any confusion. Cons: The color and the theme is my least favorite. But it doesn't affect it's functionality so it is just fine. Overall: I have all the calls recording handy. I can keep track of all the missed calls as well and be able to call back the clients. Making a report on what kind of calls we had ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.