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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great for business of all sizes " Overall: Staff can receive work calls/voicemails while not sitting at their phone.Pros: Easy to set up the automatic recording of inbound calls; quickly can set incoming and outgoing calls to record; can set up automatic recordings for any number of users; will save a large number of recordings; ability to customize announcements; automatic emails are sent when a call is recorded automatically; download/playback for up to 90 days. Digital fax enables you to send faxes right from email. Abil... read more
"Easy software with a big benefit" Pros: I like that it totally removes the need to take notes during phone calls and try to pass them on to other individuals within the office. It takes away a lot of steps that would be needed, and is also a safe back up for any issues that may arise from discrepancies.Cons: It can be extra work trying to toggle between recording and not recording calls as there are some instances for confidentiality that we can't record phone calls.
"Easy to manage faxes" Pros: I can store faxes to view later without having to print them. ability to create groups and send faxes to groups and received multiple faxes at the same time.Cons: Not being able to forward or reply via email to the sender of the fax without having to enter their email address.
"Robust office phone system" Pros: Ringcentral does everything we need in a phone system. They were much cheaper than using our local phone service which is the main reason we switched.Cons: The Ringcentral software is bloated and sometimes take several hundred megabytes of memory. I wish that could be slimmed down. I also wish there was a way to add phone numbers to our contacts without logging to the online portal.
"Great software with a reasonable price" Pros: The software is affordable for using as our entire phone system. There are also quite a few features and it's very easy to use. Plus they have excellent customer support.Cons: Every once in a while I run into a feature that I feel should be available but it isn't. For example, when using the RingCentral Cisco phone, I can't join two separate lines.
"This software is easy to use even if you are a first timer." Overall: I have all the calls recording handy. I can keep track of all the missed calls as well and be able to call back the clients. Making a report on what kind of calls we had on each particular day is not difficult.Pros: I like the way the navigation tabs and sub-folders are arranged and labeled. Makes it easy for a first time user to read and navigate to the program without any confusion.Cons: The color and the theme is my least favorite. But it doesn't affec... read more
"Very good eFax solution" Pros: You can send faxes directly from your email, you will receive faxes directly to your email as well. Digital fax is a way to go!Cons: It's a little pricey, even with an annual prepaid option. But definitely worth investing, you'll save on the paper that you won't be using anymore to send and receive faxes.
"Ring Central is my office phone - used for receiving support desk calls, and placing outbound calls." Overall: I get the benefit of being connected no matter where I travel (so long as there is an internet connection) as well as an easy to use platform that required no training for anyone with phone experience.Pros: I enjoy the ease of having a contact number that is not tethered to a physical location, as well as the intuitive controls.Cons: As this is also the phone platform for the entire company, it's used for many (if ... read more
"We use Ring Central Daily for incoming and outgoing calls, orders, conference calls, faxing, etc. " Overall: The ability to work from home or while traveling without being charged a fee. The ability to do everything we need from one platform - calls, faxes, conference calls.Pros: Ease of use and functionality. This system allows us to connect our lines with our cell phones, send faxes straight from our desktops, have several conference calls going at once, check voice mails from our phones or email.Cons: Nothing to do with ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.