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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Easy to use faxing service that meets all of our needs." Overall: Easy to use faxing service and notification system.Pros: Our office utilizes RingCentral for all of our faxing needs. The program is very easy to navigate and is very reliable. We love the almost instant notification when a fax fails so we can remedy the issue immediately with our clients.Cons: The program does take a little longer to load at the initial start up but other than that, the program works great.
"Overall great solution for business phone service" Overall: Overall good product but there is a learning curve on the setup (Complex interface) and their phone support isn't greatPros: Very powerful solution that can be fully managed through their online interface. I like the support of all of the Polycom phones, support for presence, call queue setups, schedules, etc. It's a very comprehensive system that does a LOT.Cons: Two issues we have..... 1) We used to use phone.com and we found we had better control of the call flo... read more
"Offers a more effective option for business communication." Pros: My favorite feature is the faxing capability. I love that I don't have to print anything! I can upload files to fax them out, and I receive .pdf files that I can view and not have to print.Cons: It is very simple to use. I haven't encountered a problem yet, and have not had to contact customer service.
"Affordable, Easy Setup but Support is Lacking" Pros: Ring Central is an affordable option to use. We have used it over the last several years. What we liked was pricing, features and ease of use for non-technical users. Setting it up and having it look like you had a whole team working for you rather than our smallish staff was a nice plus. In addition, we easily had one account that was used for a couple of different businesses without causing any confusion for our clients. Loved being able to have different exCons: Have a... read more
"Okay for office environment" Pros: I love that we can actually download the application on the phone. When we are not on our desk, we can still take phone call on our cell because the phone call gets forwarded to our cell phone.Cons: The only thing that I hate probably, NOTHING. Oooo probably changed the automated robot voice to be more not like robot?
"Great for business of all sizes " Overall: Staff can receive work calls/voicemails while not sitting at their phone.Pros: Easy to set up the automatic recording of inbound calls; quickly can set incoming and outgoing calls to record; can set up automatic recordings for any number of users; will save a large number of recordings; ability to customize announcements; automatic emails are sent when a call is recorded automatically; download/playback for up to 90 days. Digital fax enables you to send faxes right from email. Abil... read more
"Easy software with a big benefit" Pros: I like that it totally removes the need to take notes during phone calls and try to pass them on to other individuals within the office. It takes away a lot of steps that would be needed, and is also a safe back up for any issues that may arise from discrepancies.Cons: It can be extra work trying to toggle between recording and not recording calls as there are some instances for confidentiality that we can't record phone calls.
"Easy to manage faxes" Pros: I can store faxes to view later without having to print them. ability to create groups and send faxes to groups and received multiple faxes at the same time.Cons: Not being able to forward or reply via email to the sender of the fax without having to enter their email address.
"Robust office phone system" Pros: Ringcentral does everything we need in a phone system. They were much cheaper than using our local phone service which is the main reason we switched.Cons: The Ringcentral software is bloated and sometimes take several hundred megabytes of memory. I wish that could be slimmed down. I also wish there was a way to add phone numbers to our contacts without logging to the online portal.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.