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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Does the job, but error prone." Pros: RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient.Cons: The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this.
"Decent fax system " Pros: I like that it can be installed on as many computers as needed. I also like the online portal for a back up to the softphone appCons: The system doesn't always update consistently throughout all the installed soft app, maybe we have to many logged in at once, not sure.
"Phone system for businesses" Pros: It is easy to use and quite simple to learn the phone system as time passes. They have different options for services as well as telephones.Cons: Their customer service is not good at all, it takes awhile to get through and once you get through they just want to send someone out.
"The platform is extremely clean and user friendly" Pros: RingCentral has by far the easiest setup compared to others that we've used. Communications were in the cloud, in no time! Another plus, due its compatibility with other platforms - it allows for greater flexibility than the alternatives.Cons: I can't think of any downside to having RingCentral. Due to the swift deployment and many features, it's hard to be disappointed with choosing them for your VOIP solution.
"One of the most complete easy to use fully cloud solutions out there" Overall: If you are starting out, you might want to try a cheaper provider first, or bundle with Office 365 if you already have that. I know this is a solid solution. I've never had the chance to use anything else for VoIP, but I know this will get certainly get the job done well. I would have no reservations going into this at all if you need to make a quick decision. This company will be able to handle your system and do everything you need within reaso... read more
"Ring Central allows our team to all have their own extensions and departments for calls." Overall: Keeps our entire business under one line with the proper call forwarding to each department and employee. Costs are fairly low, but call quality is fantastic and anyone can hear me loud and clear with no issues in regards to dropped call, static, etc.Pros: Very quick to set recruiters and employees up with their own extensions. Fairly easy to work on call forwarding (ex: 1 for recruiting, 2 for dispatch, etc). Call quality is ... read more
"Always accessible, regardless of where you live" Overall: I looked at several VOIP services and Ring Central seemed to have "it". Since I work from home I didn't want my personal home number or work cell number out there because then I'd have a difficult time weeding out business vs personal calls. With forwarding I was able to set up different tones depending on the call type, without having to pay for "vanity" numbers.Pros: VERY easy to set-up! Call forwarding when I am traveling. SMS capabilities. "ring too" is silly eas... read more
"Best small business phone system out there" Pros: It is hands down the best small business phone system out there. A lot of features. You can get it to do whatever you need. The app is great for transferring from your mobile device to landline.Cons: Sometime the features can be cumbersome to use or setup. It isn't always clear what the adjustments you are making will do. It would be nice to have a way to push all of the changes to all extensions, groups, etc. Expensive!
"Ringcentral VoIP is a feature rich solution for your business phone system." Overall: A Seamless and hassle free VoIP phone system that has all the bells and whistles of an enterprise phone system.Pros: Every feature you can think of is included and support is fast and resolves all issues. I like that I can access my phone using my PC or my mobile device as if I was in the office.Cons: The cost. It is pretty expensive compared to say VoIP service through an ISP provider. if it is within your budget and you need a robust fea... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.