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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great quality sound on all calls and very user-friendly!" Overall: Clear phone calls that come through even International!Pros: Emails you when a call is missed or a voicemail is left so if for some reason our office is closed we can still return the call.Cons: I do not have any cons at this time for the Ring Central software as it meets all my needs for call answering.
"Ring Central has a lot of great features, but it doesn't work great for multiple locations" Overall: Ring Central is a great service with all of the features you need for VOIP. Call recording and forwarding are generally the most used features amongst our clients.Pros: It's pretty easy to set up. The team at Ring Central is knowledgeable about single-location offices. Call recording is a great feature, and it's also nice to be able to forward calls to a cell phone when needed.Cons: For clients with multiple locations, Ring ... read more
"I Love RingCentral Automatic Recording" Pros: I Love RingCentral Automatic Recording it is amazing. It automatically keeps the recordings that I make during my telephone calls.Cons: There are none. Like I said before, I Love RingCentral Automatic Recording it is amazing & It automatically keeps the recordings that I make during my telephone calls.
"I have been using Ring Central for a little over 3 years" Pros: The system is easy to use and they have a soft phone download feature for headset use. It is convenient and works with other programs as wellCons: One thing that I am not a fan of but it isn't really a bad thing is that every user has their owner log in information to update the settings. I think it is better to have the option to change settings for all of the users at once.
"Very good tool when it works, but there are frequent bugs." Pros: Ring Central is one of the best VOIP systems. There are many integrations (with CRMs like Salesforce for instance) and the interface is easy to use (on your computer or cell phone). The features that the vast majority of companies need are available and easy to set-up.Cons: There are bugs/issues a bit too often. If your business requires constant phone calls, your phone system's reliability is of the utmost importance. Unfortunately, Ring Central has issues q... read more
"Does the job, but error prone." Pros: RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient.Cons: The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this.
"Decent fax system " Pros: I like that it can be installed on as many computers as needed. I also like the online portal for a back up to the softphone appCons: The system doesn't always update consistently throughout all the installed soft app, maybe we have to many logged in at once, not sure.
"Phone system for businesses" Pros: It is easy to use and quite simple to learn the phone system as time passes. They have different options for services as well as telephones.Cons: Their customer service is not good at all, it takes awhile to get through and once you get through they just want to send someone out.
"The platform is extremely clean and user friendly" Pros: RingCentral has by far the easiest setup compared to others that we've used. Communications were in the cloud, in no time! Another plus, due its compatibility with other platforms - it allows for greater flexibility than the alternatives.Cons: I can't think of any downside to having RingCentral. Due to the swift deployment and many features, it's hard to be disappointed with choosing them for your VOIP solution.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.