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RingEX

4.5

    About this business

    For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more

    4.52,304 reviews
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    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "Works great...usually!" Overall: This has allowed me to greatly be able to track information while on the go when I'm not able to stop or write things down. It also allows for great reference when it comes to incident accountability.Pros: It tends to work great a majority of the time. Recordings are very easy to play back, and are extremely helpful if you do any sort of dispatching or call-taking. This makes it very easy to reference information you may have forgotten to write down!Cons: Call recording does not always work ... read more

    Abe L.'s profile image
    6 years ago

    "Inexpensive great VoIP Service " Pros: We use RingCentral for our phone service, Unlike our past experiences with other cheap services providers their call quality is crisp and clear,Cons: Limited list of phones supported, only old Yealink phones, Poor inexperienced (overseas) customer service, 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "Good but could be better" Overall: PricePros: Fast, responsive and adequate. Pleasant interface. No down-time for maintenance noted. No glitches noted.Cons: Improvement needed in terms of being more intuitive such as easier to find links for common tasks and having online versus software versus phone apps be more consistent with what they can accomplish 

    Daniel J.'s profile image
    Daniel J. 
    6 years ago

    "RingCentral Office is a great tool that make faxing a breeze." Pros: This software is incredible easy to use. We use it primary for faxing. You can send a fax from any computer or mobile device and you can receive faxes on any computer or mobile device!Cons: There was a small price increase recently but this is still a great value for the money. I would recommend this product even at a higher price! 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "RingCentral VOIP services offer great value but not a flawless experience." Pros: Having shopped business telephony solutions for my own professional practice, I settled on RingCentral as offering the best value for my dollar. I didn't need the VOIP services specifically, but since getting a suite of services from RingCentral I have used them routinely. Focusing specifically on the VOIP service offered by RingCentral I will say that RingCentral offers all the hard- or soft-line system customization options you could want, a... read more

    Brandon S.'s profile image
    Brandon S. 
    6 years ago

    "Mr" Pros: RingCentral is always improving and growing. I've been with them since 2010 and, in that time, they've released more new functionality, improvements, etc than any other piece of software I use, combined. They are constantly rolling out new stuff, practically every month. The service itself is very reliable and rarely has issues.Cons: Phone support can be difficult and time consuming. Luckily, their satisfaction forum is well staffed and responsive. 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    "Great product for on the go!" Overall: Being able to stay in constant communication with clients. Texting allows for more instantaneous responses and clients love it!Pros: I love being able to transfer calls to any number. I travel somewhat regularly - all I do is download the app to my phone and I can make calls from my business number right from my personal cell. Clients see the business number instead of mine! I can also send text messages and faxes through the service. The VoIP option is great if cell signal is down.Con... read more

    Melissa R.'s profile image
    Melissa R. 
    6 years ago

    "Great overall product for corporate VOIP" Pros: It has a bunch of different uses and the mobility of the phone system now that it is in the cloud has proven to be extremely useful.Cons: Mostly do not like that you need to pay extra for the transcribed voicemail feature since other platforms include it free. 

    Michael D.'s profile image
    Michael D. 
    6 years ago

    "Expensive, but worth it if you abuse the system." Overall: We are able to easily communicate (and keep track of our communications) in voice and text from opposite sides of the world without anyone calling in having any indication that we're not all in the same time zone.Pros: RingCentral allows a far-flung Internet-based company to act like a local company in terms of having a local number to call (and call from), while allowing you to quickly and flawlessly transfer callers between extensions even if those extensions are ... read more

    Frequently asked questions about RingEX

    How is RingEX rated?

    RingEX has a 4.5 star rating with 2,304 reviews. 

    When is RingEX open?

    RingEX is closed now. It will open tomorrow at 9:00 a.m.