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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciated the immediate response to my concern and the service provided by Chris. Very efficient and professional.
The technician came in and introduced himself .He checked the furnace throughly and when done explained everything to me. Also with 30 minutes he emailed a written report. He was thorough , friendly and knowledgeable
Furnace Family was great at explaining costs and scheduling my appointment. My furnace just stopped working. The technician Brad, did a fantastic job at fixing it, and also explaining the issues and costs. I will have no problem referring Furnace Family to all my friends and family.
We have been dealing with Furnace Family now for a few years and have constantly been amazed by the high level of professionalism and product expertise we have experienced. We have utilized them to recommend and install our A/C unit as well as our Furnaces. Of particular note is Sharon in the office who has been very proactive in dealing with us, and to say she is customer service focused would be an understatement.
I continue to come back to Furnace Family when needed. Kevin Plogar (plumbing} and Jeff Rose (furnace) are very personable and provide excellent service. They are a major reason why I will return for servicing and recommend Furnace Family to others. Receptionist is also excellent and patient when rescheduling was need . 11/10
Very prompt, well organized, honest, efficient, friendly, and professional. Took care of our AC problem immediately for a very resonable cost. Andrew was awesome!!
The tech checked over our furnace and a/c unit. He was professional and courteous. He did not suggest any expensive repairs, and did a thorough check and cleaning. I believe he gave an honest assessment of our furnace and a/c unit. I would definitely use the Furnace Family again!
Our a/c was struggling despite a recent service. Rico came out and checked everything over, was attentive to our concerns and made some small fixes to improve the efficiency of our unit. We are very satisfied.
Excellent customer service. Andrew the technician went above and beyond with my furnace repair. Thank you.
Rollup has a 4.9 star rating with 5,779 reviews.
Rollup is closed now. It will open on Monday at 8:00 a.m.