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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been dealing with Furnace Family now for a few years and have constantly been amazed by the high level of professionalism and product expertise we have experienced. We have utilized them to recommend and install our A/C unit as well as our Furnaces. Of particular note is Sharon in the office who has been very proactive in dealing with us, and to say she is customer service focused would be an understatement.
I continue to come back to Furnace Family when needed. Kevin Plogar (plumbing} and Jeff Rose (furnace) are very personable and provide excellent service. They are a major reason why I will return for servicing and recommend Furnace Family to others. Receptionist is also excellent and patient when rescheduling was need . 11/10
Very prompt, well organized, honest, efficient, friendly, and professional. Took care of our AC problem immediately for a very resonable cost. Andrew was awesome!!
The tech checked over our furnace and a/c unit. He was professional and courteous. He did not suggest any expensive repairs, and did a thorough check and cleaning. I believe he gave an honest assessment of our furnace and a/c unit. I would definitely use the Furnace Family again!
Our a/c was struggling despite a recent service. Rico came out and checked everything over, was attentive to our concerns and made some small fixes to improve the efficiency of our unit. We are very satisfied.
Excellent customer service. Andrew the technician went above and beyond with my furnace repair. Thank you.
We purchased an AC from Furnace Family 3 yrs ago. We are still under warranty. The unit was not cooling to set temperature. When I called the gentleman (David, I think) was very attentive to my issue and was able to get a technician out the next day. What I thought was going to be a quick fix, took several hours. The technician, Rico was amazing. He was very friendly and knowledgeable, kept us abreast of everything he was doing. Before he left he gave advice on the MERV # for our furnace as well. The quality of service is se... read more
I was so impressed with the professional, yet down to earth approach of the service tech. He was very thorough with my A/C inspection. He showed me the photos of before and after of my unit, and explained everything in detail, and answered any questions I had. It was a great experience, and I would highly recommend Furnace Family.
Kyle and Jovani provided excellent customer service. They replaced 2 furnaces and installed AC for me in one day. They were efficient, friendly and professional, willing to explain things, They did amazing job and I appreciate their help.
Rollup has a 4.9 star rating with 5,721 reviews.
Rollup is open now. It will close at 4:30 p.m.