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Rollup

4.9

About this business

Location details

T6H 1L1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.95,721 reviews
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Ian Harris's profile image
Ian Harris 
recommend  Recommended
6 months ago

We have been dealing with Furnace Family now for a few years and have constantly been amazed by the high level of professionalism and product expertise we have experienced. We have utilized them to recommend and install our A/C unit as well as our Furnaces. Of particular note is Sharon in the office who has been very proactive in dealing with us, and to say she is customer service focused would be an understatement. 

Dart Joe Norris's profile image
Dart Joe Norris 
recommend  Recommended
6 months ago

I continue to come back to Furnace Family when needed. Kevin Plogar (plumbing} and Jeff Rose (furnace) are very personable and provide excellent service. They are a major reason why I will return for servicing and recommend Furnace Family to others. Receptionist is also excellent and patient when rescheduling was need . 11/10 

Jason Rodych's profile image
Jason Rodych 
recommend  Recommended
6 months ago

Very prompt, well organized, honest, efficient, friendly, and professional. Took care of our AC problem immediately for a very resonable cost. Andrew was awesome!! 

Elaine Sykes's profile image
Elaine Sykes 
recommend  Recommended
6 months ago

The tech checked over our furnace and a/c unit. He was professional and courteous. He did not suggest any expensive repairs, and did a thorough check and cleaning. I believe he gave an honest assessment of our furnace and a/c unit. I would definitely use the Furnace Family again! 

Sarah Hurrell's profile image
Sarah Hurrell 
recommend  Recommended
8 months ago

Our a/c was struggling despite a recent service. Rico came out and checked everything over, was attentive to our concerns and made some small fixes to improve the efficiency of our unit. We are very satisfied. 

Jan Burns's profile image
Jan Burns 
recommend  Recommended
8 months ago

Excellent customer service. Andrew the technician went above and beyond with my furnace repair. Thank you. 

Nicole Devine's profile image
Nicole Devine 
recommend  Recommended
9 months ago

We purchased an AC from Furnace Family 3 yrs ago. We are still under warranty. The unit was not cooling to set temperature. When I called the gentleman (David, I think) was very attentive to my issue and was able to get a technician out the next day. What I thought was going to be a quick fix, took several hours. The technician, Rico was amazing. He was very friendly and knowledgeable, kept us abreast of everything he was doing. Before he left he gave advice on the MERV # for our furnace as well. The quality of service is se... read more

Dedra Mross's profile image
Dedra Mross 
recommend  Recommended
9 months ago

I was so impressed with the professional, yet down to earth approach of the service tech. He was very thorough with my A/C inspection. He showed me the photos of before and after of my unit, and explained everything in detail, and answered any questions I had. It was a great experience, and I would highly recommend Furnace Family. 

Anna Stepien's profile image
Anna Stepien 
recommend  Recommended
9 months ago

Kyle and Jovani provided excellent customer service. They replaced 2 furnaces and installed AC for me in one day. They were efficient, friendly and professional, willing to explain things, They did amazing job and I appreciate their help. 

Frequently asked questions about Rollup

How is Rollup rated?

Rollup has a 4.9 star rating with 5,721 reviews. 

When is Rollup open?

Rollup is open now. It will close at 4:30 p.m.