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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased an AC from Furnace Family 3 yrs ago. We are still under warranty. The unit was not cooling to set temperature. When I called the gentleman (David, I think) was very attentive to my issue and was able to get a technician out the next day. What I thought was going to be a quick fix, took several hours. The technician, Rico was amazing. He was very friendly and knowledgeable, kept us abreast of everything he was doing. Before he left he gave advice on the MERV # for our furnace as well. The quality of service is se... read more
I was so impressed with the professional, yet down to earth approach of the service tech. He was very thorough with my A/C inspection. He showed me the photos of before and after of my unit, and explained everything in detail, and answered any questions I had. It was a great experience, and I would highly recommend Furnace Family.
Kyle and Jovani provided excellent customer service. They replaced 2 furnaces and installed AC for me in one day. They were efficient, friendly and professional, willing to explain things, They did amazing job and I appreciate their help.
They were extremely attentive, professional and caring. Explained how to use the new thermostats, showed how the humidifiers worked, and how to deal with the AC. As a person whose husband recently passed, I felt comfortable and confident in the work they did and their kindness towards me.
Excellent customer service. Technician was friendly, willing to explain things and did a great job.
very nice staff and very professional installer.
Excellent service! Super nice technician. So efficient in everything!
I called the company in the late evening as an emergency because my furnace had suddenly stopped . And only 45 mins later Tyler their service manager was at my house. He was very efficient and professional and polite. He had the part to fix my furnace in his van. He fixed my furnace in 30 minutes. And I had heat again! I would highly recommend this company!
They had reasonable prices, they showed up on time, installed exactly what we agreed upon and the installers were pleasant and professional.
Rollup has a 4.9 star rating with 5,779 reviews.
Rollup is closed now. It will open on Monday at 8:00 a.m.