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Rollup

4.9

About this business

Location details

T6H 1L1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.95,320 reviews
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Steve's profile image
3 years ago

competent, on time on budget as promissed Jeff quoted a hot water on demand system for our home and it was competitively priced with quality components and installed as promised. Great job , I would strongly recommend the Furnace Family. Jeff was awesome. 

W's profile image
3 years ago

Furnace Replacement We recently found it necessary to replace a 10 year old furnace due to the difficulty obtaining and time involved to receive replacement parts. The service we received from “Furnace Family” from the office staff, sales, service technician to the final installation team was great. Before trying to sell us a new product, they did everything possible to repair and find replacement parts for our existing furnace. When it was necessary the replace our furnace, the pricing was very fair. The field service was v... read more

Private User's profile image
Private User 
3 years ago

Furnace maintenance Excellent service professional Arrived on time with the correct filters and tools. They repaired and correct issues I feel confident my furnace will not require major repairs with the service call. I’ve recommended to friends and co-workers 

Maureen's profile image
3 years ago

Furnace Installation and vent installation From initial contact with Sarah at Furnace Family to Chris coming to our home to review the installation possibilities, then quoting, to Chris advocating on our behalf to our condo board, to technicians Kevin and Matthew performing the installation and commissioning of our new furnace, our experience was excellent! Throughout the entire experience we felt we were dealing with professionals. 

Anne-Marie's profile image
Anne-Marie 
3 years ago

Top notch service Jeff came to replace the heat exchanger, which was still on warranty. While he was doing that, he cleaned up the messy electrical wiring (which was done by another company, who had originally installed the furnace). In addition to that, we asked him to replace the solenoid in our humidifier. He discovered that some of the tubing had become hardened and brittle and he replaced that as well. In other words, he didn't just do what was written up on the work order. He surpassed the minimum required and brought ... read more

Private User's profile image
Private User 
3 years ago

furnace/water heater replacement Our furnace that has been running for almost 25 years finally broke down just before the cold started coming in. After looking at company reviews in an emergency situation, I saw that Furnace Family showed remarkable reliability through their customers. With a quick call, Furnace Family's estimator Chris, and installers Rob and Stephan, were able to get the job done. Now I am able to beat the cold this winter. I highly recommend this company! 

Wendy's profile image
3 years ago

New tap put inside for the outside water tap We had a great experience, and stress free. Kevin was terrific and so knowledgeable. I learned a lot from him. Highly recommend The Furnace Family. We have had them before, Thank You so much 

Megan's profile image
3 years ago

Emergency furnace repair Heading into cooler weather, it was alarming to notice the house wasn’t warming the way it normally does. Since the furnace family installed my AC (and we’re so awesome to deal with then) I called them again when I noticed our house dipping to the mid-teens. What was initially thought to be a crapped out furnace ended up being a blown fuse. Matt was our service guy and I was relieved to see him as he was our AC installer. This was my second super positive experience with the furnace company and Matt! 

Andrew's profile image
3 years ago

Brand new furnace We have had a maintenance contract with Furnace Family (formally William's Home Comfort) for years and have been impressed with their service. We initially purchased an air conditioner from them and were surprised when the unit they recommended was not the most expensive model but rather the best for our needs. We recently had problems with our furnace and decided to replace our unit. Sheldon and Chandler installed the unit yesterday. Their work was impeccable with particular attention to maintaining a clea... read more

Frequently asked questions about Rollup

How is Rollup rated?

Rollup has a 4.9 star rating with 5,320 reviews. 

When is Rollup open?

Rollup is closed now. It will open at 8:00 a.m.