Rollup

Private User 

on HomeStars

4 years ago

Good On Time Service Booked a furnace service appointment with this firm about a week ago. The tech phoned in advance to advise he was on his way and arrived at the appointed time. He came prepared with all tools and supplies (including a relpacement UV light) and did a great job both servicing and explaining what he was doing. Good Covid protocols were followed. My only comment would be that in these times of Covid 19, techs should come prepared with slip on throw away shoe covers. Very happy with the service call. 

Private User 

on HomeStars

4 years ago

Wow A.C. Install Wow A.C. Install. We had Furnace Family install a A.C. A month ago the estimator explained things so well we knew they were in a different league. The install was flawless and we have been cool through the hot spell. Great job from a great company. Thanks Furnace Family !!!! 

Viktoria 

on HomeStars

4 years ago

New furnace People always get nervous when they need to call some company to fix or replace something at home, because you never know how it will go and we're really glad we went with the Furnace Family. The service provided by this company was exceptional from the first meeting with Dave for an estimate to installation of our new furnace . Ron and Matt are two highly knowledgeable technicians who did the installation were very friendly, answered our questions and showed us how to operate the system . The job site was cleane... read more

Private User 

on HomeStars

4 years ago

Lennox AC Called furnace family based on the Google reviews and wow is all I get to say the estimator was great explained everything and told us we would get the best installers. He was correct the instal went very well nice guys even cleaned up after the job. My house is now nice and cool thanks Furnace Family. 

Laurie 

on HomeStars

4 years ago

I Couldn’t Be Happier I could not be happier than I am with Furnace Family. As is always the case, our AC died on the hottest day of the year. Due to a major heart problem, I overheat very easily. From the first tech who took my after hours call (Matthew), to the attempted cleaning and repair (Justin), to the estimating (Ross) and installation (Jared), it was flawless. They all really went above and beyond. Especially Justin who made sure to completely document the existing system to ensure that there was enough info to proc... read more

Dave 

on HomeStars

4 years ago

AC installation very good services and team. I felt confident with this company so much that I didn't even get any other quote. Without a doubt ill go with them again next time. 

Private User 

on HomeStars

4 years ago

Lennox whole home system We heard the owner in 630 ched and decided to buy the ultimate Lennox system. Our estimator Ross was very informative and we thought the price was fair. The day of install went well very professional crew and you could tell they knew what they were doing. But oh man the comfort in our home is unbelievable the air feels cleaner. The thermostat is so cool. I would highly recommend Furnace Family and Lennox. 

Private User 

on HomeStars

4 years ago

Wonderful Air Conditioning install Air conditioner installation, I had three quotes done in the buying process one of them a large national company,the pressure to buy was unbelievable they were a definite no.In comes Furnace Family the sales guy was great very informative and no pressure to buy a sign of a great company. The instal went as promised the guys even fixed a non related item at no charge. Very impressive service Furnace Family has my business for life. Big thanks. 

Private User 

on HomeStars

4 years ago

Flawless From the initial call, to the consultation to the installation: They were professional, knowledgeable, and responsive to all my questions. On the consult, Mark noticed I had a problem with a T joint leading away from my furnace and made sure that was fixed as well. No other company will get my business other than Family Furnace. Highly recommend!