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T6H 1L1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Furnace and AC Awesome service. Ross and Justin did a great job. They were polite and professional. Answered all of our questions. Got the job done faster than expect. Everything looks great and works great. Will recommend them to everyone.
Business response:
Thank you for the kind words we are there to help make you comfortable welcome to the family !!
furnace maintenance, humidifier. Very happy with their work, friendly, on time and knowledgeable. We use them for all our furnace and A/c concerns.
Business response:
Thank you Yolanda for taking the time to post a review! Very happy you are satisfied!
Furnace Repair Had Jeff out to fix my furnace late at night, no other company would even answer their phone. Got us up and running and was very informative. Great company thanks for the help will be calling for a new furnace in a few months.
Business response:
Thanks for the wonderful review glad we were able to help late at night! :-) welcome to the family
Furnace had no heat Was one of the only companies willing to come same day service which was great. He did a few test and found that the pressure switch was faulty. He was well prepared and had a spare in his truck and replaced. Only issue is it wasn't covered under warranty because convienently the company has a policy to look into warranty is 60$ charge if they didn't do the initial instal. Part was 50$ so made sense to just pay for part.
Business response:
Thank you Danny for providing us your feedback. Sorry for any inconvenience caused by the warranty, it was mentioned before we came out for the service call. Glad we were able to come out and help you get the pressure switch for your furnace. Thanks for choosing us. ~Alisa
Service Work was competed very quickly he knew what the problem was as soon as he saw the furnace very professional
Business response:
thank you for taking the time to provide us feedback. Glad we could get your furnace up and running. :-)
AC Replacement My AC stopped working so I called someone to come repair it. They came and told me that it would be cheaper in the long run to replace it but would give me a quote on both repairing and replacing it. 3 weeks later I still hadn't heard anything. I called the Furnace Family who was able to come over right away and accommodate my work hours. Jamie came over and very friendly and informative. He showed me issues with my AC and what should have been installed. He gave me options of different ACs and what he recomme... read more
Business response:
Thank you Rina for the amazing review. We are thrilled that Jamie, Matt and crew were helpful and got your new a/c installed. Thank you again for choosing Furnace Family and welcome to the family
Furnace & air conditioner system Just recently had my furnace and air conditioner system installed by Furnace Family. Thank you for providing honest pricing and Dave really explained everything. Guiding us through all options. He wasn't just here for the sale, he really wanted us to be happy. We had a few other quotes but after being hounded by competitors who were just price slashing to get a sale we felt very uneasy and found it so unprofessional, another reason we felt better with going with Furnace Family. On install day... read more
Business response:
Thank you so much for your amazing feedback we really appreciate it. So glad you are happy with the install and our customer service! Welcome to the family!
Furnace I'm happy about their service particularly to their technician Jeff. Nice guy and he knows what he's doing and knowledgeable. He showed up less than an hour after my emergency call. Price is decent. Thank you Jeff Ford bringing back the heat in our house! Thank Family Furnace too..
Business response:
Thank you for your amazing feedback ! And taking the time to post on home stars. We are so glad you have hear back in your home! Thank you for choosing us!
Furnace & Water Heater Replacement We recently replaced our 21 years old 2 furnaces and water heater through Furnace Family and very pleased with their service. I did online chatting on their web site with owner Dareck M. what I am looking for and soon got a call from Dave L. Sales Manager to set up time to meet. Dave came to our house, explained in detail various options, pros and cons, answered all our questions. He provided detailed quote which was very reasonable with no hidden fees or extra costs. We set up installation... read more
Business response:
Thank you for the amazing feedback!!!!! We really appreciate it. Will pass this on to the whole team. Welcome to the family ~AM.
Rollup has a 5 star rating with 5,055 reviews.
Rollup is closed now. It will open at 8:00 a.m.