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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First time using this company they were fast and efficient will use again
Business response:
Thank you Peter we really appreciate your feedback and for choosing Furnace Family. We are happy to be of service!
Yesterday our furnace wasn’t working, I called and spoke to Christine who set me up with a technician that was at our house within 3 hours. Prior to Jerry, the technician arriving at our house I received a text with his name and photo. Jerry was very efficient and explained to us about furnace and some useful hints how to get it to work better for us. We will definitely be calling on them again in the future for any furnace or hot water tank issues. Great customer service.
Business response:
Thank you Debbie for your feedback and for taking the time to post. We really appreciate you choosing Furnace Family! :-)
I was impressed with their service from my estimate to installation - not only was the price better but the staff were knowledgeable and answered all my questions. They cleaned up after their work was done. I would not hesitate to recommend them. :)
Business response:
Thank you Colleen for the great feedback. We appreciate you choosing us and welcome to the family!
Trustworthy, honest, reliable and knowledgeable staff.
Business response:
Thank you Fred appreciate the feedback and kind words. Thank you for choosing us!
Awesome - professional - wonderful... Stress free - amazing team of people... Thank you!!!
Business response:
Thank you Kat. Appreciate the kind words!
Both Dave L. and Jeff R. were very professional and their recommendations solved our furnace problems. Would highly recommend Furnace Family.
Highly recommended. Was referred by a friend but I still tried to do my due diligence in obtaining 2 to 3 other quotes before deciding. One company was approximately $1,000 more for a lower end model furnace than what I wanted and ended up going with. Another company cancelled on me twice and I ended up advising them that I was no longer interested in getting their quote and another company couldn't even be bothered to call me back to set up an appointment for a quote. Furnace Family was great to deal with from start to ... read more
We had them install a new furnace and they were fantastic to deal with. It was all very straightforward and stress free. If there was a little hiccup, they were right on top of rectifying it. I would highly recommend them.
We left a message on their site when our furnace was not working properly and they called early the following morning. Jeff came out an hour after their call and fixed the problem. Jeff was very friendly and made you feel like part of the family. Jeff let me know what he was doing, checking and how to correct the problem. Customer service was above and beyond. I would highly recommend them to family and friends.
Rollup has a 4.9 star rating with 1,264 reviews.
Rollup is closed now. It will open at 8:00 a.m.