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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lennox AC Amazing company from the estimate to the installation our experience could not have been better. The care my home for was second to none. Thanks Furnace Family!! Can't wait for the heat!
Business response:
Thanks for the kind words and your time to leave a review. We treat all homes like they are ours. Welcome to our family.
We had a furnace and A/C installed We had Ross our installer and his apprentice remove and instal our new furnace. They were great with our home and pets, friendly, efficient and knowledgable. All involved from sales to office were amazing, a very positive experience !
Business response:
Thanks for the nice words... welcome to the family!!
Lennox Air Conditioning This was our year to get AC and not want to wait till summer. Dave came in to give us a price he was thorough and very casual not like the other high pressure company. The job of putting it in went very well the guys knew exactly what they were doing. We had a really good feeling about this company from the first call to the job complete.
Business response:
Thanks Harry for the kind words enjoy your AC and welcome to our family!!
Furnace Repair This company is that golden needle in the haystack. Honest, respectful, professional and fair pricing. After a recent inspection of my furnace it was made known to me that I had a gas leak from the valve and a few other minor issues. After calling around this became a molehill blown up into a mountain and I started searching for pricing for a new furnace. That is when I met Dave, Home Comfort Advisor/Sales Manager at Furnace Family. One hundred percent honest and a genuinely good person. He led me to one of th... read more
Business response:
Thanks for the amazing review and your time to write it. Glad we could help and welcome to our family!
Furnace Replacement When we met with Jamie from Family Furnace , we were very impressed with his presentation on the benefits of a new 2 stage Lennox furnace and humidifier. He explained not only the benefits, how the system functioned but also required maintenance procedures. It was for this reason we chose Family Furnace. The installation crew of Monty and Jay were professional and courteous. We had to leave before the installation was complete but felt comfortable leaving the two gentlemen to finish the installation. Upon... read more
Business response:
Thanks for the kind words we appreciate it and your time to leave a review. Welcome to the family.
Furnace repair Shout out to Jerry, Jamie and Christine. Thank you for the great service !! My furnace broke down and your speedy and friendly response was appreciated so much -Thankyou !! Steve S.
Business response:
Thanks for the great review... welcome to the family!
Lennox EL16XC1 Air Conditioner We contacted the Furnace Family to come and give us a quote to install a new AC unit. It was very important to my wife and I that we had an energy efficient unit. The sales staff were very informative and provided us with different options to fit our needs. When the installation crew arrived there were on time and very friendly ensuring to take the time to walk me through the installation and how to care for the unit in the fall. I would highly recommend The Furnace Family
Business response:
Thanks for the kind words and your time. Welcome to our family!!
Furnace and hot water tank replacement Dave at Furnace Family is a fantastic guy. I had different companies came to do the estimations. Dave not only matched/beat all the other offers, gave me a bigger furnace and hot water tank, he also explained things to me patiently. He answered all my questions before and after the installation promptly. They did a wonderful job for my parents' house two years ago. I have them installed my furnace and hot water tank this time. I will recommend you give Dave a call at Furnace Family. Not... read more
Business response:
Thanks for the kind words and your time to leave a review. Welcome to the family!
New Air Conditioner Installed Within days of welcoming our newborn daughter, Edmonton was hit with a heat wave and we knew we needed air conditioning! We chose Furnace Family because of their outstanding ratings on this site and we were not disappointed! They responded quickly to our enquiry. The lady I spoke to in the office was friendly and pleasant. She arranged for someone to come see us right away. The sales person, Jamie, was excellent. He took the time to explain all our options and was very professional. He gave us a... read more
Business response:
I am the owner aka head of the family and I thank you for your detailed review and your time to write it very much appreciated. I apologize for the missed issues and am glad we took care of them quickly. Enjoy the AC if there is anything else you need my email is dareck@furnacefamily.com. Thank you for the recommendation as well. Welcome to our family!
Rollup has a 4.9 star rating with 5,536 reviews.
Rollup is closed now. It will open at 8:00 a.m.