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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am truly amazed with the quality of service I received from Furnace Family. Everyone was extremely friendly, efficient and knowledgeable. I have dealt with other furnace companies in the past, none compare to Furnace Family. From this point on I will only deal with them, and highly recommend them to everyone I know. Thank you for your amazing service!!!
Arrived home yesterday after work to find that our furnace decided to pack it in. Made one call to a very friendly lady at Furnace Family. Within a short time I received a call from the tech saying he was on his way. Jeff, a very friendly, efficient and knowledgeable serviceman, identified the problem right away and everything he needed for the job was right in his service vehicle. In no time at all we had a brand new motor in our furnace and the heat was wonderful!!! Thanks Jeff R for a very pleasant experience.
Excellent service! I booked a regular furnace maintenance appointment and was able to get in within 2 days of calling. The technician was on time and very knowledgeable, providing many helpful suggestions for regular maintenance to avoid future issues, for our furnace, humidifier and air conditioner. We will definitely be using them again!
Business response:
Thank you, Ashley, really appreciate your feedback and for choosing us! So glad we could be of service! :-)
Professional, fast, and go above and beyond! My furnace failed on New Year’s Day and they were absolutely fantastic from start to finish. Jerry was so helpful and explained what had to be done, and why. He also gave me tips to help keep my furnace running until I can get it replaced. When I do replace my furnace, Furnace Family is the only company I’ll consider!
First time using this company they were fast and efficient will use again
Business response:
Thank you Peter we really appreciate your feedback and for choosing Furnace Family. We are happy to be of service!
Yesterday our furnace wasn’t working, I called and spoke to Christine who set me up with a technician that was at our house within 3 hours. Prior to Jerry, the technician arriving at our house I received a text with his name and photo. Jerry was very efficient and explained to us about furnace and some useful hints how to get it to work better for us. We will definitely be calling on them again in the future for any furnace or hot water tank issues. Great customer service.
Business response:
Thank you Debbie for your feedback and for taking the time to post. We really appreciate you choosing Furnace Family! :-)
I was impressed with their service from my estimate to installation - not only was the price better but the staff were knowledgeable and answered all my questions. They cleaned up after their work was done. I would not hesitate to recommend them. :)
Business response:
Thank you Colleen for the great feedback. We appreciate you choosing us and welcome to the family!
Trustworthy, honest, reliable and knowledgeable staff.
Business response:
Thank you Fred appreciate the feedback and kind words. Thank you for choosing us!
Awesome - professional - wonderful... Stress free - amazing team of people... Thank you!!!
Business response:
Thank you Kat. Appreciate the kind words!
Rollup has a 4.9 star rating with 5,779 reviews.
Rollup is closed now. It will open on Monday at 8:00 a.m.