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T6H 1L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had an old furnace and we were worried it wouldn't make it through the winter. I had called a few places for quotes but got no reply. I googled Furnace Family. They responded right away. Jackie was very professional and set the appointment for the quote right away. Brian came out let me know everything that needed to be done. Gave me the quote and told me to take the weekend to think about it, no pressure. I did I called on Monday and asked for Thursday. They set the appointment Philip and Neill came out and had everyth... read more
on time very friendly and a nice neat job
Jerry H was an excellent, well educated and sincere. He was truthful that my blower was shot because I put new non replacement filter in. It too much so it pretty much killed it. Jerry was fast and efficient at his job. Price was reasonable and customer service was excellent. Thank you Furnace Family.
Great service, efficient, knowledgeable. Richard M. was very informative and quick. Will use again if furnace does weird and wonderful things.
Business response:
Thank you Deb, really appreciate the feedback, we will be sure to share it with Richard. Thank you for choosing Furnace Family, we are very happy to be of service.
Jeff showed up earlier than scheduled. He was very pleasant to deal with. He opened our furnace and knew right away what was wrong. He replaced the parts needed in a timely manner and we were able to proceed with our day. Thank you Jeff for making this experience painless. I would recommend this company and would call them again if we need further help with our furnace.
Business response:
Thank you Bev, really appreciate the feedback. Thank you for choosing Furnace Family, we are very happy to be of service.
Theseguys are fantastic! Had a new furnace installed , very professional and polite. Had an minor issue with the furnace, they sent someone out the same day. I would recommend Furnace Family for all your heating needs.
Business response:
Thank you Laurie, appreciate the kind words and feedback. Greatly appreciate you choosing us and welcome to the family!
The tech came right on time, he was polite and courteous. He actually looked into the furnace and his estimate was far less than what I was told by another company. If you need a furnace fix, this is an honest group!! Thank you so much.
Business response:
Thank you Christopher , really appreciate the feedback. Thank you for choosing Furnace Family, we are very happy to be of service.
This company is very helpful in many ways. What surprised me was when called the promptness of arriving and on-time, and the pic of technician. After all that was said and done I now have the install group coming in 5 days. Jackie and Jerry helped a lot and worked with me... Thanks to you both for your fantastic help and now no more headaches after this or awhile anyway...
Very reliable and friendly company, that provide excellent service. Today, I had humidifier installed, and furnace check up done in my property. Jeff did really good installation job, and provided ample amount of information about the furnace and humidifier function. I recommend Furnace Family to everyone.
Rollup has a 4.9 star rating with 1,264 reviews.
Rollup is closed now. It will open at 8:00 a.m.