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Saela Pest Control

4.6

About this business

Location details

716 Clark Place, Unit 120, Colorado Springs, CO, 80915, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.61,547 reviews
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Nadia S.'s profile image
Nadia S. 
8 years ago

The project was done properly.We live in a 37- years old house and basement was not replace yet. Bugs and insects were hiding under the carpet. The service had to be repeated twice. Job was done with out hesitates. 

Business response:

Thank you for sharing your experience with us,Nadia! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know. 

Hana M.'s profile image
Hana M. 
8 years ago

good company, but pricy they were 20 minutes late and they gave us a 4 or 5 hours window which was wasting of my time waiting for them the whole morning and afternoon 

Business response:

Thanks for your thoughts, Hana! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help. 

Jim B.'s profile image
Jim B. 
8 years ago

Had spider service 2 weeks ago and have seen a couple of spiders recently. Need to call them out again. 

Business response:

Thanks for your review., Jim! Give us a call at 866-529-0864, and we will get a re-service set up for you. Also, let us know if there is anything more we can do. We are always happy to help! 

Stacey P.'s profile image
Stacey P. 
8 years ago

Do not hire this company. They are not a honest , customer satisfying company. It was explained to me that the first visit to eliminate the yellow jacket nest would cost $144.00 with a free 4 week follow up to spray again. Then follow with a quarterly visit for $114.99.They came for the 4 week follow up spray but charged my account $114.99. I only discovered the charge when checking my bank account. I called the company and they told me that the 4 week follow up was actually the start of the first quarter. So I was charged a... read more

Jim L.'s profile image
Jim L. 
8 years ago

nothing 

Business response:

Thanks for your review, Jim! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help. 

Manuel R.'s profile image
Manuel R. 
8 years ago

Had to sign a one year contract to get the service 

Business response:

Thanks for the review, Manuel! Hopefully, we will continue to serve you well enough to increase our rating. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help. 

Manuel R.'s profile image
Manuel R. 
8 years ago

Had to sign a one year contract to get the service done 

Business response:

Thanks for the review, Manuel! Hopefully, we will continue to serve you well enough to increase our rating. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help. 

Amanda C.'s profile image
Amanda C. 
8 years ago

Edge had great customer service on the phone while scheduling them. They were able to come to my home the next day to address the problem and arrived within the time frame they said they would. They took care of the problem with the first visit. However, I am upset that I had to agree to a contract for a year, when the problem has been taken care of with one visit. I now have to pay $89 for 12 follow-up services to check the mouse traps every 5 weeks. Not worth it. I guess if I truly had an infestation rather than the minima... read more

Business response:

Amanda, we apologize for the frustration with the contract. As you mentioned, we're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. We are glad to hear that your problem with rodents is being taken care of. We do use the best products on the market and train our service specialists to treat more places around your home with it. We really do have an amazing service and make it our priority to make sure you are taken care of. Remember,... read more

Don & linda H.'s profile image
Don & linda H. 
8 years ago

The tech that came to our home needs more training. We pretty much did his job for him. We called the company and where able to get out of the year long contract we had agreed to. 

Business response:

We apologize for your experience, Don and Linda. We strive to make every interaction a positive one. We've looked into which service specialist was responsible for this, and we have contacted the branch manager to ensure that it is addressed. We really do have a great service and are saddened that we did not have the opportunity to prove it to you. We only use the best products on the market and treat more places around your home with it. Our products have the ability to get into untouched nests and flush them out. If t... read more

Frequently asked questions about Saela Pest Control

How is Saela Pest Control rated?

Saela Pest Control has a 4.6 star rating with 1,547 reviews. 

When is Saela Pest Control open?

Saela Pest Control is open now. It will close at 5:00 p.m.