This profile has been claimed by the business owner or representative.
Saela Pest Control
- Pest Control
- Colorado Springs, CO
About this business
Location details
716 Clark Place, Unit 120, Colorado Springs, CO, 80915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They really came through for me. But, they also forced me into a 2 year contract for future service. The price was fine, how ever the 2 year service, and the followup services have not left me with a great feeling.
I called this company specifically because they were open on Saturday and I wanted a mouse issue taken care of. I called them before noon and they said they would be by between 1 and 5pm. I changed plans I had for the day so I could be home. While I was on the phone with them, they also told me they would include spraying for spiders. Anyway, I did not hear anything by 4pm so I called to ask if anyone was coming. They told me the technician's sprayer broke and he was supposed to call and let me know. i told them I did not ne... read more
Business response:
Barbara, we apologize for your experience. We strive to make every interaction a positive one. We are sorry that our service specialist's sprayer broke and we had to reschedule your initial appointment. He wanted to make sure he was able to complete your whole service for you. Since this review, we were able to make it out to your home, as we came the very next business day, to complete your service. We hope to continue to service your home well enough to earn a higher rating and review. Remember, we will come back out ... read more
They have come out twice now in the last 30 days to spray for insects and yellow jackets. Not all the bugs are gone, but a substantial difference. The nice thing, if you still see insects they will come out for free again as part of their services. I will be calling again next week for a spot treatment.
Business response:
Thank you for sharing your experience with us, Michael! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
They continued to provide service at no charge when pesky wasps continued to nest.
Business response:
Thanks for your thoughts! We will continue to come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
I thought there would be more to the service for pest control. Set some traps and put 2 bait boxes on the outside of the house.
They have been out to treat x2 and I still have spiders.
Were able to come out next day which was much appreciated once I had ants in my house. Gross.
Business response:
Thanks for your review! If there is ever anything more we can do for you, please just let us know. We are always happy to help.
What out for the sales contracts. Edge Pest Control is highly trained and effective in their sales, advertising, and presentation. This is generally a good thing for a business, but they abuse this talent and trick people into long contracts. There is nothing they invest into your home that justifies a contract, this practice is dialed in purely to maximize profits and prevent unhappy customers from trying other competitors. My problem with them is they trap the vulnerable and trick those who should have known better. Pest c... read more
worst customer service.. will deny that you cancelled the service and then after paying for a service you didnt want they will still send you to collections.. rather than paying them I am fighting it and letting evryone know about this place.. avoid at all costs
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 1,547 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 5:00 p.m.