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Saela Pest Control
- Pest Control
- Colorado Springs, CO
About this business
Location details
716 Clark Place, Unit 120, Colorado Springs, CO, 80915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Try to people into long term contracts.
This gonna save my 💰 in the long run.
Business response:
That's great to hear Tricia! It looks like you meant to give us a higher star rating ;). Remember, we'll be back out for free when you need it. We want to make sure you're taken care of! Just let us know. Thanks!
This group knew our problem, but failed to tell us they did not treat that problem before signing us up for yearly coverage and coming out for inspection. Could have saved themselves and us a lot of time by being honest in the first place.
Business response:
Thank you for your review. We strive for clarity in all we do, and we apologize for any confusion there may have been. We're always very thorough about the signup process. We go over the agreement with you, have you sign it, and send you copies of everything. We're unable to find your account based on your username here. Please give us a call at 866-529-0864 extension 1082 so we can speak with you. We're always looking for ways to improve. Thank you.
This company says whatever they need to say to get your service but the minute you have a problem and you are dissatisfied with their service they can find 1 million reasons not to show up and not come back out and re-service your home. When I initially signed up I got a same-day service on a Saturday at 7 o'clock in the morning now less than seven days later that I need to be reserviced again now no one's available!! They are booked all weekend they're not able to come out to my home this place is awful buyer beware buyer b... read more
Business response:
We apologize for your experience Dhaunta. We value each customer and strive to make every interaction a positive one. We are always more than willing to come back out when need be. Some days are simply busier than others, and unfortunately, the Saturday you requested was already completely booked. We are closed on Sundays, so Monday was the soonest we could come back out, which we did offer to do. We use the best products on the market, and it's essential to allow them some time to work before seeing results, as they ac... read more
Hired Edge Pest Control to handle a vole problem. When selling their service they assured me that four services over the course of one year would take care of the problem. After three services the problem is worse than ever. When I called to cancel they informed me I was still under contract for one more service, that they do not offer a guarantee and that it is common for the problem to persist despite their services. Funny how they didn't mention that when selling the service.
Came early which is always appreciated when the appt is in the late afternoon! Only concern I would mention is that I had told them my main issue was hearing activity (mice) in the attic, and they came without a ladder (tech said they were not allowed to have them). Not all attics have stairs to them, so I had to dig my ladder out for them to use.
Business response:
Thank you for sharing your experience with us! We appreciate the feedback. We normally don't service attics, it all depends on accessibility to that space, so for that reason we don't carry ladders. In your case, it sounds like your service specialist was willing to go above and beyond by setting some bait stations in your attic. Of course, we want to address specific areas of concern you may have, and we will do our best to take care of them. We do appreciate your positive review. Please let us know if there'... read more
I really will not know until the summer if they have treated my problem which was with wasps. I had a bad experience with one of their workers who stated they had completed the work while I was not at home but had not done so as my mother could attest to this. When I called to follow up with him, he hung up in my face. To the company's credit they went back to complete the work and discipline the worker immediately.
Took advantage of a senior with the signing of a contract. I was over sold. You do not need service every 5 weeks, every quarter is fine. They come out and you sign an electronic a tablet with your finger, and never receive a complete contract to sit and read, before signing.
i was put into a contract paid what was required and paid the bill and now they won't let me terminate the contract
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 1,547 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 5:00 p.m.