Safe Guard Products International, LLC

Roger N 

on BBB

3 years ago

A complete waste of money to purchase this "plan" sold by the Honda dealership upon closing on the purchase of a new car. Had a screw in a tire and was leaking air on a 1200 trip home at 5:00 p.m. on Friday 10/8/2021 night in remote Missouri. Luckily found a "Mom & Pop" rural shop to repair at a cost of $20. Got home on Saturday, unpacked, and called Safe-Guard on Monday for a claim. The representative was arrogant, belligerent, and snotty. She said to read the contract which tells me the claim had to be made BEFORE the tire... read more

William L 

on BBB

3 years ago

This company is a complete and total pain in the rear. They will do absolutely anything to make it the most difficult experience so that you will give up on filing your claim. To the point of down right despicable. I purchased the theft protection plan which states if your car is stolen and subsequently totaled you are entitled to a $2,500 cash payment. One of the requirements is a police report with a description of the event. My theft included a violent carjacking with people being shot in their body and face. My wife and ... read more

Donald L 

on BBB

4 years ago

Do not buy this. They do not cover anything if any missed or deferred payments. Invest in better auto insurance. Had it on met Mercedes and my BMW. Bought it at the dealership. Sounded good. But they didn't provide gap in either case. Waste of money. You can cancel at anytime if you already have it and get prorated credit back. 

Unsatisfied Customer 

on BBB

4 years ago

Will do anything to get out of paying claim. Took car in for oil leak and was told the repair was covered under the 10 year 100,000 mile warranty and car would be ready the next day. The next day came and was told by Hyundai dealership that the car was fixed and taken out on a test drive and my timing chain broke. Hyundai sent the claim and they denied it. I can't seem to wrap my head around how the repairs were covered at first and fixed and then the claim gets denied. They had the audacity to tell me it was my fault the ca... read more

Carl D 

on BBB

4 years ago

Safeguard Gap is a complete non claim warranty business that claims to payout existing balance of a car loan which is untrue. They do what they can not to pay. They got $850 for nothing. If anyone is asked to get GAP make sure it is not with Safeguard. 

Jenni S 

on BBB

4 years ago

This company is a complete joke and is very unorganized and unprofessional. They will use absolutely any and every excuse to not pay for a claim which makes zero sense because we pay for the extra warranty and expect to use it if something were happen, which for me did happen. My car was claimed as a total loss as I was involved in a 5 car pile up accident and my car was not able to be repaired and now this company decided to make up false information as to why they are denying my claim and then I send them documents support... read more

Randy T 

on BBB

4 years ago

This company will use any loophole they can find to weasel out of a claim. They screwed me out of $4000. 

Gail C 

on BBB

4 years ago

I was asked to submit a claim by email and their email system is so antiquated that it can only accept a 5MB file. This delayed my claim more than a month. 

Melissa E 

on BBB

4 years ago

This is the most unprofessional company I have ever dealt with. They do not call anyone back and when you call them they condescending .They put in a whole bunch of lies and alter mechanics records to deny a claim that is legitimate. The legal department is awful as well as they do not take complaints from the Attorney Generals office seriously. Stay clear of this company it is not worth the headache they do not pay claims anyway so this policy is a waste of time.