Safe Guard Products International, LLC

Tammy C 

on BBB

2 years ago

I would NOT recommend!! My relationship with these people is connected w/ a tire warranty through camping world. We had a tire blow out in our motorhome 5/23/23. Because of Memorial Day holiday, our payment may be delayed until the following Friday. It is presently 6/23/23 with no payment in sight!! On my fourth call to them, they wanted to confirm the payment was still supposed to go to camping world?!?! NO!! Got that fixed and then theyre supposed to elevate within the payment department as payment had been approved. Calle... read more

Javier L 

on BBB

2 years ago

This company is corrupt and fraudulent at best! Unfortunately, I purchased the wheel and tire protection when leasing my Jeep Grand Cherokee. On 05/29/23 I discovered that I had a nail in my 2023 Jeep Grand Cherokee. I contacted the dealership, brought my vehicle in to be repaired on 05/30/23, at which time I was informed by the service tech at the Jeep dealership that they do not accept Safe-Guard claims as Safe-Guard only pays for "aftermarket" tires. Now this already sounds shady. Why wouldn't a dealership whom I am leasi... read more

Travis W 

on BBB

2 years ago

They say one thing and do the other....Do not buy there warranty waste of MONEY, they do not cover your Wheels. DO NOT BUY THERE WARRANTY!! 

Toshua R 

on BBB

2 years ago

This company is the worse company to purchase gap coverage. You have to do all the leg work in providing documentation in a pdf format that does not work. I spoke different Representatives about my theft claim. Each representatives tells you something different nobody advise that I need to cancel ******** until the day before they finalize my claim. The amount the deduct from the refund was not accurate because they did not reach out to me or the company to see how much was going to be refunded. It is shame you get more back... read more

Lara E 

on BBB

2 years ago

Scam. The entire letter implies that I've already been speaking with them and did not finalize anything in regards to a contract. The letter is addressed to the same name as the letter's signature. Handwritten note & envelope. No return address on envelope. I have not been in contact with them and this is a tactic to force an interaction. ********* way the letter is written can also be read as if my insurance might lapse because I didn't finalize a service contract. Will be reporting to the official government's fraudulent w... read more

Stacy D 

on BBB

2 years ago

I have the wheel and tire protection and being denied coverage for a nail in my tire. In the coverage, it notes it will not cover if tread is less than 3/32 and stated on the paperwork from the dealership, its 4/32 and 5/32. I have received HORRIBLE customer service, especially from ******, who is supposed to be a supervisor providing an ongoing commitment to quality and service. I have been getting the run around from Safeguard since 5/8/23, and now have to pay out of pocket for something that should be covered. I am well a... read more

Jason J 

on BBB

2 years ago

Do not buy any quality protection plan products!!! I have two ******** and a bug with the protection plan coverage and the maintenance on all of the vehicles is maintained at proper intervals. However, this company is refusing to cover the cost of repairs because I dont keep receipts when I buy oil. But read the contract, its buried in the 100 pages you sign when you are buying a car! There is the spirt of the law and there is the letter of the law. Go with a company who is committed to its customers, not one that looks for ... read more

Paul D 

on BBB

2 years ago

What a joke. They can't refer you to a tire shop and the three shops I've been to so far won't accept the insurance. Now I'm purchasing the tire myself and taking the hit because Safe Guard won't reimburse me. 

Sara D 

on BBB

2 years ago

If you have GAP insurance through them just cancel it and get a refund. They paid $153.00 while I paid $1500. It's not worth the hassle.