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Protecting Consumers Beyond Their Warranty Safe-Guard provides products and solutions to the motor vehicle industry that protect consumers from the perils of ownership. Our products complement manufacturers’ warranties both during and after the factory warranty period.
Two Concourse Parkway, #500, Atlanta, GA, 30328, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have been sending my documents in for my totaled car to safe-guard only for them to reject me constantly over and over since November ***************************************************** from getting a new vehicle I would never recommend this company to anyone with the car being totaled out just a pack illiterate individuals.
DO NOT BUY A SAFE-GUARD BACKED WARRANTY! My experience with the safeguard warranty products international warranty could not have been any worse. When I sold my vehicle and attempted to cancel the policy, I was given a complete runaround about the cancellation process that totally contradicted the language in my contract. I was quoted a $3452 refund, which was later denied in contradiction to the contract language. Safeguard ******************** seems to know that most people will not file a lawsuit against them for $3,500. ... read more
I bought a New ********************** Plan through ***************** in ******, ******** on 4/29/2022. It was to cover my new 2022 Jeep Grand Cherokee. In December of 2023 I traded my Jeep for **** Jeep Grand Cherokee. The plan is not transferable. I started paperwork to cancel the plan and get a refund. The original plan was for 5 years. I only used about 18 months of the plan. I contacted ************** when I got no response from ***. I was sent paperwork to fill out. I filled it out and emailed it back. After waiting one... read more
I have never had such a careless experience from incompetent people and I don't mean that as a euphemism. The entire claims process with this company was the most daunting task Ive ever experienced and I wouldn't recommend their services to a cockroach if one could be insured.The document submission process is equivalent to receiving a prostate exam. The company relies on untrained reps to review the submitted documents for accuracy, which they did and I was told everything looked great. I waited the standard 7 to 10 busines... read more
This company is a joke. DO NOT WASTE YOUR MONEY ON THE WARRANTY COVERAGE. Tire and wheel warranty approved a tire and then tried to retract the removal once inspection was done on the other tires because 2 other tires had damage found and were added to the claim the same day. Another nail with a slow leak was documented. ALL PICTURES were submitted and after each submission more documentation was requested. ********* documented and submitted documents.
I purchased Gap insurance from Safeguard through ***.My car was deemed a total loss. *** paid majority of my loan balance leaving me with a balance of 3800.00.I filed a GAp claim with Safeguard and provided them with the requested information.They took forever to response to my claim then requested a running balance from finance company . I provided them with the document and they said they already made the decision using an amortization method.They only paid $323.00 towards my loan leaving me with a balance to pay .They cla... read more
I currently applied for an Extended Automotive Warranty marketed under the name of "Chevrolet Protection Plan". My experience was a total disaster with this company. I'm sorry that I can not recommend an alternate company. Stay as far away from this company as you can. Read the fine print for the names Safe-Guard Products and GM Protections, LLC. You will be sorry if you do business with them.
I purchased tire warranty when I purchased my car. On the day I purchased it I was told if anything happened to my tires it will be repaired or replaced. My tires are damaged and needs to be replaced as per the dealer. Im out of a vehicle a week now and the claim is being denied. I have a toddler that needs his weekly food and other supplies. Im a single mother that needs to take my toddler wherever Im going. But no one in this company seems to care. This is unacceptable. I will not recommend safeguard to anyone. I need my c... read more
I paid out of pocket for a new tire in May of 2023 because I needed it urgently and ***** did not have the tire in stock. I was told Safe-Guard would reimburse us without any issues. I filed a claim the same day. I received an email about one additional piece of information needed to proceed which I immediately submitted to them. Since that moment in May, no action has occurred and no payment has been received. I call every 3 or so weeks and am told the same thing every single time- that "it's complete and just awaiting paym... read more
Safe Guard Products International, LLC has a 2.8 star rating with 592 reviews.
Safe Guard Products International, LLC is open now. It will close at 5:00 p.m.