Schweiger Dermatology Group - Monterey

Lisa N. 

on Yelp

a year ago

This review is for the office management. I heard very good things about one of the doctors at the Monterey office. I called and told them I wanted to be seen for a skin check and for a rosacea follow-up. (I had previously seen another doctor at the CSI Salinas office and didn't like her at all. She barely even looked me in the eye). They told me the new doctor I was interested had a wait list that was several months long. I said that was fine and accepted the appointment. Yesterday, TWO DAYS before this appointment that I h... read more

Robert G. 

on Yelp

a year ago

I really don't understand why they treat patients this way. The actual medical care I have received has been good, but the scheduling, referrals, and billing processes have been horrible. I was told several times that the referral was in order, received several appointment reminders and then 2 days before the appointment, I received a call that the referral on file is not exactly correct. Too late to get a new referral in time for the scheduled appointment, even though I specifically asked at the time of making the appointme... read more

Fannie B. 

on Yelp

a year ago

Not sure how anyone gets an appointment here. No one answers the phone, nor returns voicemails. Very frustrating! 

Marisol C. 

on Yelp

2 years ago

My experience with California Skin Institute was terrible. They're a mess!! Customer service was a 0 for me. Rude and careless. The doctor asked to see me in 3 months so I told that information to the front clerk girl. She proceeded to deny the appointment with a certain tone lol. She proceeded to tell me one other doctor retired blah blah. Obviously I didnt care to know the struggles they're having nor did I ask. All she had to do was make the appointment. I did not know what she wanted me to say, I don't work there nor do ... read more

Sasha W. 

on Yelp

2 years ago

If you are looking for help with health concerns find another practice. After a long bout of phone tag, I was finally able to book an appt. When I saw the Dr. I pretty much ended up diagnosing myself and requesting the meds I needed. Cut to 6 months later. My pharmacy notifies me that they are no longer giving me refills. That they have reached out to the Dr. to no avail. Turns out THIS is the way I found out the Dr. no longer practices there now they won't refill my meds,which need to be taken daily. I have to go in for an ... read more

Fred S. 

on Yelp

2 years ago

I called twice at mid-day and left a message as required but never gat a return call. Had to listen to a long spiel about the company before I new no one would answer. Don't recall any human answering the phone. POOR SERVICE!!!!! 

Lisa S. 

on Yelp

2 years ago

I've chosen to hold off on the Yelp in hopes of a better outcome. First I want to say this location is beautiful, nestled in the mountains, the view is amazing. Plenty of parking available. The office is very nice. There's is usually someone there to greet you when you walk in but not always. Employees are polite, friendly and helpful. The problem is what you were told you're going in for and what the price will be does not always match with the bill you receive. I made my appointment on June 19, 2023, and spoke with Sabrina... read more

Kersten R. 

on Yelp

2 years ago

Has to be one of the worst clinics on the Peninsula. Nobody picks up the phone there, and nobody returns calls. Good luck if you have a life threatening carcinoma. Three weeks for biopsy results, and am now on fourth working day to get those results. 

Deanne S. 

on Yelp

2 years ago

They never answer the phone. Always hoes to voicemail. I've left 4 messages and no call back.