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9781 Blue Larkspur Lane, # 100, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was initially so happy to get an appointment with a dermatologist because it had taken me so long to find one that was taking new patients....I should have known to do more research! I had an appointment, the doctor was nice but didn't seem to want to spend too much time listening to my "skin" issues. (Thankfully they did do a biopsy that I am still waiting the result for.). She kind of saw me quickly and prescribed some medication that she stated her medical assistant would send in the order to the pharmacy for....well th... read more
Business response:
Dear Linda, Thank you for sharing your concerns, I hope you will take a moment to call me, my name is Dede Soekardi, I am the Regional Director for the Coast, my cell phone number is 831-920-6087. I understand you have decided to go elsewhere, however, I would like to use this as an opportunity to work with my staff to ensure this doesn't continue to happen. Again, thank you for sharing and I look forward to speaking with you. Dede Soekardi
It took 3 months for me to get today's appointment at California Skin Institute in Monterey at Ryan Ranch. After reading CSI's horrible Yelp reviews, I seriously considered canceling the appointment. Fortunately, my skin condition is prolonged, bothersome, and on my face. So, I decided to keep the appointment. I'm very happy I did! The front desk ladies were courteous and welcoming. There was absolutely no wait time. Jhoselyn led me into an examining room immediately after I completed the necessary paperwork. She was caring ... read more
Few things that might save you the trip. 1) At the time of appointment the guy that goes by Henry has a very aggressive, no time to hear your concerns, attitude!! Gave me about 3 minutes to explain myself. He seemed to know what what going on but didnt give me time to further explain my symptoms and other concerns. 2) After the dismaying appointment, I am YET to be able to pick up my prescription. Tried calling various time on various days with various phone numbers just to check up on my prescription. Now that they know whi... read more
My first visit to this office with a new Dr. on staff. From 4 feet away, this woman only glanced at the conditions I came in for. And don't tell me the distancing was due to Covid. This Dr. had a responsibility to examine me. She had the personality and professionalism of a dead fish. It was like pulling teeth to get ANY information out of her. I mentioned sun spots and she said that would be a cosmetic consult and so she couldn't/didn't look at it. What exactly did I pay for on this 5 min. medical visit? To engage with a de... read more
I was pleasantly surprised by how quickly I was processed as a new patient. I was scheduled for 11:30 am appointment, and I was finished by 11:37. They sent me a survey at that time. I felt a little rushed, I didn't even have time to fill out my paperwork before seeing the doctor. The appointment was over very fast and that would be the only complaint I have, there was very little time to discuss my issues.
If you are asked to address your concerns with DeDe who is regional manager, you are better off not addressing them. She is not very helpful and highly likely your concern will not be resolved.
Business response:
Hello T.J. I'm interested to hear more about your issue, my priority has always been to assist patients and my team, this review is surprising and not consistent with my work. My cell is 831-212-5570, I hope you will take the time to reach out.
I have called this practice several times and my doctor send them a referral . They have not responded to my calls. I am left hanging. The same thing happened when I called dr Rheim with a referral from my GP. What gives?
This is my first and last visit to California Skin Institute. I saw Dr. Weaver for two spots I have on my face that need to be removed. He mentioned possible basal cancer and asked the assistant for a referral for a good surgeon. She agreed to check with the MOHS surgeon she had in mind and get back to me. Six weeks later and multiple voicemails to the practice and I have yet to hear from anyone. You would think with a possible cancer diagnosis that someone would make an effort to refer me to have this removed, but evidently... read more
To start, I am so so sad that Dr Bolante is leaving the practice. She was a gift that helped me through accutane and dermatitis for two years. Attentive, kind, always made me feel like my concerns were valid. Dr Henry however, I could not recommend to anyone. He "doesn't look at pictures", so if you've resolved your issue by the time your appointment rolls around in a month or so you're entirely out of luck on getting it treated. He was combative, and condescending. He tried to explain what acne was to me... after I told him... read more
Schweiger Dermatology Group - Monterey has a 4.4 star rating with 1,984 reviews.
Schweiger Dermatology Group - Monterey is open now. It will close at 5:00 p.m.