This profile has been claimed by the business owner or representative.
5639 Howard St, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went great. No complaints. Very nice gentleman showed up at about 9:15 this morning and worked diligently through the windows on the bottom floor and then the top floor. We recently purchased "The Big Deal" for window adjustment and sealing and repair of screens. He did a fantastic job with the windows and screens. He went above and beyond identifying a draft coming from the side of our fireplace. He sealed that along with a south facing wall that had a crack along a shelf. He was here until 12:15pm. We will defin... read more
Business response:
Dear Member, Thanks for the great report. This is our first time with the 'Big Deal' and it's customers like you that make it worthwhile. If you need anything in the future, please give us a call at 847-752-0370. Mark Brottman, President
Fine, was prompt and very nice. Just seemed like they offered this deal to tell you your windows are bad and you are in need of new ones. This was a "Big Deal" with fixing and sealing windows. The work was done, but we feel as if 90 minutes for this work seemed low. The tech did what he could but basically it was installing small Styrofoam blocks to the top of our windows, replaced a screen
Business response:
Dear Member, I am sorry that you feel disappointed with the value of the service. Unfortunately, it's a very general coupon and depending on the condition of the windows really determined on how much we could improve the windows. We actually have not sold any windows off of the big deal. Victor has stayed in the residences as long as needed for 90 minutes up to 5 hours depending on the work that needs to be performed. I hope all of our previous reviews speak for themselves. Mark Brottman, President.
Great experience! Arrivedpromptly for the estimate and was very good at walking me through the options and what they would look like in our particular application. Their estimate was significantly cheaper than any of the other Angie's List companies I had come estimate the job. With the down payment they went ahead and ordered the door for me. Due to some other construction work we were having done, timing and phasing of the various pieces of work was very important to us. These guys were extremely flexible about the timing.... read more
Business response:
Dear Member, Thanks for the positive comments. We also put the customer first and work around your schedule and appreciate when customers understand when we have unexpected delays when we are sometimes late for appointments. We were glad that we were able to serve your window needs and hope that you will call on us in the future and refer us to your friends. If you need anything, please give me a call at 847-752-0370x5 Mark Brottman, President
The owner came out and supervised the work of Victor, who was very knowledgable, and they did a great job on helping me get a better seal on my older windows. I bought a Big Deal for $175 for a Complete Window Air Leak Seal and Adjustment.
Business response:
Dear Member, I’ve talked with Victor and Angie’s List this afternoon as to the background of the problems we experienced this morning. We’ve been on Angie’s list since 2002 and have been awarded the super service award every year since 2006. I hope that you have read some of our reviews prior to purchasing our big deal. As much training and experience as our employees have that doesn’t stop them from saying things that don’t make sense. The average house in the covered area has 8-10 windows and not 20. Victor had blocked out... read more
I am very pleased with the service provided. When the renter to this unit moved out, it appeared the window was fine. When I cleaned the windows, however, this vinyl double-hung would not close. Apparently the original installer was no longer in business, so I looked to Angie's List for help. Obviously, I needed someone to fix it quickly in January. I called Scientific, was directed to Vic in repairs, was given an estimate and made an appointment within the week. Vic arrived on time and quickly solved the problem. He also lo... read more
John was very professional and walked me through all the options and prices. Due to southern exposure, three windows need replacement. Took about 4-6 weeks for windows to arrive. First trip out they replaced 2 of the three. One window was not measured properly. Took another 4-6 weeks to get the replacement. Luckily not in a rush to have replaced. Look great and Mike the installer was also professional. Would recommend again. 3 new windows replaced, 1 kitchen, 1 bedroom, 1 transit window above sliding door
I would use this company again without hesitation. I would recommend them to anyone. The cost for the repair was less than half of a local company that we received a quote from. Very professional and excellent work. I had a window replaced. Victor came out and was extremely professional. He called me that day with a few questions that I had. The glass came in early and was able to be replaced before Christmas.
From beginning to end, the process was smooth and very satisfying. I am a first-time homeowner and this was the first project I brought someone else in to do. Jon came out to do the original quote/estimate and was very helpful. He gave me some great ideas not just for these replacements but for some other projects I'm lining up for the future. We spoke with three highly-rated (on Angie's List) companies. We excluded one because we felt the windows were lower quality and excluded the other for reasons detailed in the "F" rati... read more
Business response:
Thanks for the great review. Jon and I try to make the window buying a painless and sometimes educational experience. By using crews that are long time employees and quality products, we ensure that we provide the best quality products and services for the money. If you need anything, please feel free to contact me at 847-752-0370x105 Mark Brottman, President
The experience was excellent. They provided excellent workmanship and left no mess. The windows are great and I researched the product and it’s excellent. They were easy to work with and friendly, too! They replaced about half of the windows in our home.
Scientific Home Services Ltd has a 4.9 star rating with 948 reviews.
Scientific Home Services Ltd is closed now. It will open at 8:30 a.m.