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Seminole Chevrolet
- Car Dealers
- Sanford, FL
About this business
Location details
972 Towne Center Blvd., Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I made an appointment online for service to the A/C. You held my car for almost a week before even touching it. I was not given the option if a car so I had to Uber everywhere. I wouldn’t be caught dead at Seminole Chevrolet ever again.
Business response:
We understand the importance of timely service scheduling and clear communication regarding repair timelines and transportation availability. Our team works to manage appointment flow and service capacity as efficiently as possible while keeping customers informed throughout the process. Feedback regarding wait times and mobility support is valuable as we continue evaluating the overall service experience we provide. Please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com.
I was scheduled for an oil change and tire rotation. After I left the dealership I noticed that my tires did not seemed to have been rotated, so I returned. William was able to confirm and got the issue resolved. I can't express the disappointment but was glad it was resolved.
Business response:
We appreciate you bringing this situation to our attention and understand how disappointing it can be when a service visit does not go as expected. While we’re glad the concern was ultimately addressed, we recognize the inconvenience this caused and remain committed to providing thorough and attentive service every time. Your feedback helps us continue improving the experience we provide to our customers. Please contact our Service Manager, Mike Donaldson at MDonaldson@vtaig.com if you would like to discuss your visit furthe... read more
Work done on Saturday with extended warranty approval, but would not release vehicle till Tuesday. Then when I came to pick up vehicle they deliver it like this
Business response:
We understand how frustrating it can be when expectations around timing and vehicle delivery are not met. Our goal is always to provide a smooth and professional service experience, and we appreciate you bringing these concerns to our attention. Feedback like yours helps us continue improving the level of care and communication we provide to our customers. Please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com so we can discuss your visit further.
The only reason I give you 2 stars was because of Josh and the nice lady at the reception desk. Josh saved the day and kept me from showing my xxx inside of that place. Two weeks to change a readily available radiator!? I could have given a high school cheerleader a radiator and a YouTube video and got it finished in a tenth of the time. I had to almost show my xxx to get a loaner. I was told GM wouldn’t approve until it was properly diagnosed. When I pulled up there my truck had water running out of it!!! LEAKING COOLANTS! ... read more
Business response:
We understand concerns regarding repair timelines, communication, and availability of transportation options during service visits. Our team works to coordinate diagnostics, parts, and approvals while keeping customers informed throughout the process. Feedback like this is used to improve responsiveness and overall service coordination. Please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com.
Bought a new truck had some questions was told to bring it in my gas mileage was way down had a noise coming from my steering wheel and then there was a scuff that was left on my door and none of that was fixed and the sales are the service associate was horrible with me and it’s not OK what I recommend that service department absolutely not and by the way, I’m not just a woman I’ve had years of mechanic working on cars until I broke my back, so thank you so much for trying to make me feel like I was stupid and that my busin... read more
Business response:
We understand concerns regarding vehicle condition and follow-up service after purchase. Our team aims to properly document reported issues and ensure they are reviewed and addressed as part of the service process. Feedback like this is taken seriously as we work to improve communication and consistency in post-sale support. Please reach out to Scott Wilson at swilson01@vtaig.com.
Of of the techs or handlers stole money out of my trucks while getting an oil change.
Business response:
We take any concern regarding vehicle security and customer property very seriously. Our team follows strict procedures to ensure customer belongings remain secure while vehicles are in our care. Situations of this nature are reviewed in accordance with established internal processes to ensure appropriate attention is given. Please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com.
Wait was too long for basic services of oil change, tire rotation and inspection. The overall waiting area was good but the wait was too long for basic services like oil change, tire rotation and inspection
Business response:
Thank you for sharing your experience with us. We understand that waiting longer than expected for routine services like oil changes, tire rotations, and inspections can be frustrating. Your feedback about the service timing is valuable to us, and we're glad to hear that you found our waiting area comfortable during your visit. We continually work to improve our service efficiency while maintaining the quality care your vehicle deserves. Your experience helps us identify areas where we can better serve our customers at Semin... read more
Stinks i had to go there twice for same problem and no loaner available but it worked out luckily
Business response:
We appreciate your patience and are glad everything worked out in the end. We understand the frustration of multiple visits and not having a loaner available. We're working to improve our processes. Thank you for choosing Seminole Chevrolet.
Generally, good. Prblems with the 6.2L were not mentioned to me. I should have done some research. Chevy should step up and handle the issue.
Business response:
Thank you for your positive feedback. We understand your concern, your point is noted, and we appreciate your honest perspective as it helps us improve how we serve our customers.
Frequently asked questions about Seminole Chevrolet
How is Seminole Chevrolet rated?
Seminole Chevrolet has a 4.4 star rating with 8,679 reviews.
When is Seminole Chevrolet open?
Seminole Chevrolet is open now. It will close at 9:00 p.m.