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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Pamela Yeager was supremely helpful. Valet service meant I never had to leave SF - a great service! Service also took care of a recall issue in the same visit which required they keep my car for several days.Thankfully they provided a loaner. Very happy with my experience.
Business response:
Thank you for the wonderful feedback! We're thrilled that our valet service was convenient for you and that we could handle both your service and recall work in one visit. We're glad the loaner car kept you mobile during the process. Your satisfaction means everything to us!
Work completed quickly and correctly. Very friendly.
Business response:
Thank you for your positive feedback! We're delighted to hear that our team completed your work quickly and correctly while providing friendly service. We appreciate you taking the time to share your experience and look forward to serving you again at Serramonte Ford.
Great communication. I much prefer using this dealership for service vs the Burlingame dealership. They picked up and dropped the so not Uber or loaner car was neede. Loved this service.
Business response:
Thank you for the wonderful feedback! We're thrilled you appreciated our communication and pickup/delivery service. We're glad you prefer Serramonte Ford for service and look forward to continuing to exceed your expectations.
Very professional and prompt!
Business response:
We are absolutely thrilled to hear about your positive experience with our team! Your feedback about our professional service and quick response truly means a lot to us at Serramonte Ford. It's wonderful to know that we met your expectations. We appreciate you taking the time to share your thoughts and look forward to continuing to provide you with excellent service.
Fast friendly service.Will recommend this service shop to family and friends.
Business response:
Thank you for taking the time to share your experience with our service department. We're delighted to hear that you found our team to be quick and welcoming during your visit. Your willingness to share Serramonte Ford with your loved ones means everything to us. We understand how valuable your time is, and we're pleased we could provide the efficient care your vehicle deserved. We look forward to continuing to serve you and earning those recommendations to your family and friends.
great communication. they took care of everything.
Business response:
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team provided excellent communication throughout your visit and handled all the details for you. Your satisfaction with our comprehensive service means everything to us at Serramonte Ford. We truly appreciate your trust in our team and look forward to serving you again in the future.
COMPLICATED JOB DONE WELL, HOWEVER TOOK WAY TO LONG
Business response:
We greatly appreciate your feedback about the complex work completed on your vehicle. It's wonderful to hear that our team was able to handle the challenging aspects of your service needs effectively. We understand that the extended timeframe was frustrating, and we recognize how important it is to balance thorough work with efficient service delivery. Your experience helps us continue improving our processes to better serve you and other customers. We value your trust in our team for your vehicle's care.
Outstanding service. Always. I rely on Ford to keep my car in great shape.
Business response:
Thank you for your wonderful feedback! We truly appreciate your trust in keeping your vehicle running smoothly. Your confidence in our team motivates us to continue delivering reliable service. We look forward to supporting you for many more years to come.
Great service, I really liked their valet service
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our service excellent and that our valet service made a positive impression on you. Your satisfaction means everything to us, and we truly value your trust in choosing us for your automotive needs. We look forward to continuing to provide you with the same level of quality service in the future.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.