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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,228 reviews
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2024 FORD BRONCO OUTER BANKS Owner's profile image
2024 FORD BRONCO OUTER BANKS Owner 
4 months ago

Very pleased with the service! 

Business response:

We are utterly delighted to hear about your positive experience with our team! Your satisfaction with the service you received means everything to us. We truly appreciate you taking the time to share your feedback, and it's wonderful to know that we were able to meet your expectations. Thank you for choosing Serramonte Ford for your 2024 Ford Bronco Outer Banks, and we look forward to serving you again in the future. 

2021 FORD EXPLORER TIMBERLINE Shopper's profile image
2021 FORD EXPLORER TIMBERLINE Shopper 
4 months ago

Great customer service. Friendly employees at every level 

Business response:

We are thrilled to hear about your wonderful experience with our team! Your kind words about the exceptional service and welcoming nature of our staff at every level truly mean the world to us. It's feedback like yours that reminds us why we love what we do. We're grateful you chose Serramonte Ford and look forward to continuing to provide you with the same outstanding experience in the future. 

2023 FORD ESCAPE PLATINUM Owner's profile image
2023 FORD ESCAPE PLATINUM Owner 
4 months ago

Lukas did a great job diagnosing snd fixing a serious problem caused by a tow job a month before. 

Business response:

We are thrilled to hear about your positive experience with our diagnostic and repair services. Your confidence in our ability to handle serious automotive challenges means a great deal to us at Serramonte Ford. 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
4 months ago

Service was excellent. Pam Yeader is wonderful!!! 

Business response:

We are pleased to hear about your outstanding experience with our service team. Your feedback about the wonderful care you received truly brightens our day. It's gratifying to know that our team member provided you with excellent service that made such a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future. 

2012 FORD FOCUS SEL Owner's profile image
2012 FORD FOCUS SEL Owner 
5 months ago

Wonderful staff. Very professional. We are so grateful to team for their attention to resolving our concerns for our vehicles service visit. Thank you as always for your continued care for our car. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our staff's professionalism and dedication mean so much to us. We're delighted that we could address your service concerns effectively and provide the attentive care your vehicle deserved. It's wonderful to know that you feel confident in our ongoing commitment to maintaining your car. Thank you for being such a valued customer and for taking the time to share this feedback with us at Serramonte Ford. 

2022 FORD BRONCO SPORT BIG BEND Owner's profile image
2022 FORD BRONCO SPORT BIG BEND Owner 
5 months ago

That service is good and they offer to pickup and return my car it relieves from taking off work. 

Business response:

We are overjoyed to hear that you found our service quality excellent and appreciated the convenience of our pickup and return service. We understand how valuable your time is, and we're delighted that this service allowed you to maintain your work schedule without interruption. Your satisfaction with your experience means everything to us. Thank you for choosing us and for taking the time to share your positive experience. 

2018 FORD FUSION SE HYBRID Shopper's profile image
2018 FORD FUSION SE HYBRID Shopper 
5 months ago

My mother and I have now bought our last three cars from Serramonte Ford.The people there always do what is necessary to provide an acceptable car at an acceptable price.I plan to buy my next automobile there, too. In terms of car options and payment options, they have always demonstrated willingness to work with my mother and me on three separate occasions, dating back to 2006. They are flexible, doing everything they can within their limits to make a deal with which the purchaser can be happy. 

Business response:

We greatly appreciate your continued loyalty and trust in choosing us for your family's automotive needs over the years. It means so much to hear that we have consistently provided vehicles and pricing that meet your expectations across multiple purchases since 2006. Your recognition of our team's flexibility and commitment to working within our capabilities to create satisfying deals truly validates our approach to customer service. We understand that purchasing a vehicle is an important decision, and we are honored that bo... read more

2025 FORD MUSTANG MACH-E SELECT Owner's profile image
2025 FORD MUSTANG MACH-E SELECT Owner 
5 months ago

The service was great. The agent who helped me explain everything. He knows what he was doing. 

Business response:

Thank you for taking the time to share your positive experience with us at Serramonte Ford. We're delighted to hear that you received excellent service and that our team member took the time to thoroughly explain everything to you. It's wonderful to know that his expertise and knowledge made your experience smooth and informative. Your feedback about the quality of service means a great deal to us, and we're thrilled that we could meet your expectations. We appreciate you choosing us for your 2025 Ford Mustang Mach-E Select ... read more

2023 FORD F150 Owner's profile image
2023 FORD F150 Owner 
5 months ago

Great experience! Highly recommended. Service advisor Jared was great help 

Business response:

Thank you for the great review and recommendation! We're thrilled that Jared provided excellent assistance during your visit. We appreciate you choosing Serramonte Ford! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,228 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:30 a.m.