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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,051 reviews
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2024 FORD ESCAPE ST LINE Owner's profile image
2024 FORD ESCAPE ST LINE Owner 
4 months ago

Very good job. Did everything with professionalism. Quick and clean. 

Business response:

Thank you for the fantastic review! We're thrilled to hear you had a professional and efficient experience with us. Your satisfaction is our priority, and we appreciate your feedback! 

2014 FORD MUSTANG Owner's profile image
2014 FORD MUSTANG Owner 
4 months ago

Carlos Alcala and his crew always care for my car as if it was their own 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Carlos and the team provide such attentive care for your vehicle. Your satisfaction means a lot to us, and we appreciate your trust in our service! 

2015 FORD EXPLORER XLT Owner's profile image
2015 FORD EXPLORER XLT Owner 
4 months ago

Service was excellent. Customer service was top-notch. They were very professional in every way and the job was completed very expediently. They kept everything in perfect condition. A+ service! 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and your feedback motivates us to keep up the great work. We appreciate your support! 

2018 FORD FUSION TITAN/PLATIN PHEV Owner's profile image
2018 FORD FUSION TITAN/PLATIN PHEV Owner 
4 months ago

Kyle did great keeping me updated and providing timely feedback. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Kyle provided you with excellent service and timely updates. Our team is dedicated to ensuring a great experience for all our customers. We appreciate your support! 

2024 FORD ESCAPE ST LINE Shopper's profile image
2024 FORD ESCAPE ST LINE Shopper 
4 months ago

Great dealership! Good car! More than 15yrs customer Ford! Nice experience! 

Business response:

Thank you for your fantastic review! We're thrilled to hear about your positive experience and long-standing loyalty. It's always our goal to provide great service and quality vehicles. We look forward to assisting you for many more years to come! 

2011 FORD EDGE LIMITED Owner's profile image
2011 FORD EDGE LIMITED Owner 
4 months ago

Fantastic salesman and his supervisor as well as the financial person. 

Business response:

We're thrilled to hear about your positive experience with our team! Providing excellent service is our priority, and it's great to know that our staff made a lasting impression. Thank you for your kind words! 

Johnsonadriannab@gmail C.'s profile image
Johnsonadriannab@gmail C. 
4 months ago

This was a follow up service that I needed to finish up some work. I dropped my car off and was greeted immediately. I had one small issue on my mind, Lucas heard me out and added that on to my list to check out. When I picked my car up he made sure to give me a great run down and said if I had any issues to bring it back. It's a pretty penny to take your car to a dealership for service but Lucas makes it worth it and I don't ever feel like he's adding on services just because. And they always find me a discount if possible. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Lucas provided you with attentive service and ensured your concerns were addressed. Our team strives to make every visit valuable, and it's great to know you appreciated the efforts. We look forward to seeing you again! 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
4 months ago

Serramonte Ford always delivers for me on the best service. They are always honest and repair with no charge if it's under my warranty. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our team consistently provides you with honest service and warranty repairs. Your satisfaction is our priority, and we look forward to continuing to serve you well in the future! 

Sue K.'s profile image
Sue K. 
4 months ago

He arrived on time. Got the job done quickly. I was glad that I didn't need to deliver my truck to your service dept. He was courteous. 

Business response:

Thank you for your fantastic review, Sue! We're thrilled to hear that our service met your expectations and that you found the process convenient. Our team always strives to provide prompt and courteous service. We appreciate your support! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,051 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 10:00 a.m.