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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
FANTASTIC EXPERIENCE...LOVED CARLOS THE SERVICE ASSOCIATE ...
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that Carlos made a positive impact. Your satisfaction means a lot to us!
Always very professional, clearly explain the work they will be performing, vehicle is ready and waiting on the schedule they provide. I will continue to use their service.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you appreciate our professionalism and clear communication. It's great to know your vehicle is always ready on time. We look forward to serving you again in the future!
No complaints very professional friendly
Business response:
Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your feedback motivates us to keep delivering exceptional service. We look forward to assisting you again in the future!
Great service. They replaced my battery.
Business response:
Thanks for the awesome feedback, Anthony! We're thrilled to hear you had a great experience with our service team. If you need anything else in the future, we're here to help!
Service was thorough. Appreciate the detailed report of work accomplished.
Business response:
Thank you for your feedback! We're glad to hear that you appreciated the thorough service and detailed report. Our team works hard to ensure you have a great experience. We look forward to serving you again!
My experience was okay. It would have been nice to get updates when I was waiting for the finance person and been offered a beverage or water while waiting.
Business response:
Providing timely updates and offering refreshments are areas we can certainly improve upon, and we will take your comments into consideration to enhance our customer experience. If there's anything more you'd like to discuss, please don't hesitate to reach out to Matt Shone, our General Manager, at 650-763-2400.
Quick service, good communication
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our service and communication. Your satisfaction means a lot to us!
Pamela is always very helpful, keeps up updated and explains well what needs to be done to our car.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Pamela has been so helpful and informative. Our team is dedicated to ensuring our customers feel supported every step of the way. We appreciate your trust in us!
Always excellent service and professionalism
Business response:
Thank you for your kind words! We're thrilled to hear you consistently receive excellent service and professionalism. Your satisfaction is our top priority, and we appreciate your support!
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,051 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.